The staff at this hotel was amazing!!! Our luggage had been lost from a flight between Venice and naples. It was late by the time we got to the hotel. The staff at the front desk called down to keep the restaurant open for us to get dinner. In addition, the staff offered to keep checking with the airport regarding... More

Loved the panoramic views of the rolling hills and the glistening bay beneath. The iistaff were ever obliging and did every thing the could to make the stay brilliant. The villa was comfortable and very rustic in style....decorated in traditional Italian-esque simplicity, it suited us to the ground. Within walking distance of a few places to eat but in general... More

We went there at the end of the season - therefore, even if we booked Villa Romita we were given a room in the Grand Hotel Hermitage itself (villa Romita is actually its smaller annexe).Moreover, as a bonus we had a room with the seaview witout having to pay the usual additional fee. The staff of the hotel is extremely... More

Couldn't fault the position of the hotel, and the staff were great. Food was plentiful but a little unimaginative. Health and Safety concern, hotel has fire doors on all corridors but these were wedged open, which stops them closing if there was a fire. We enjoyed our stay, on a package with Newmarket Holidays. More

Review: Grand Hotel Hermitage Grand Hotel Hermitage deserves to be highly recommended for the following features: ➢ Professional, courteous, kind and extremely helpful staff ➢ Stunning views of Sorrento Bay ➢ Spotlessly clean rooms with amazing floor tiles ➢ Regular shuttle bus to Sorrento- the driver Franko deserves special recommendation for his driving skills, good humour, excellent singing voice and... More

We stayed at the Grand Hermitage for four nights in September 2011for a wedding. The hotel staff are very helpful. We had a room right at the top overlooking Sorrento and Mount Vesuvius - can't get much better than that! Breakfast was good with very attentive staff. The bar was buzzing in the evening and even when empty during the... More

Were here for four nights and the experience was fantastic. Great room on the 3rd floor with absolutely magnificent views of the hillsides and sea. Well equipped bath and room and comfortable bed. Nice restaurant for breakfast and several places in St Agata for dinner within walking distance. Salvatore in the bar makes an excellent gin martini cocktail and was... More

We recently stayed at Grand Hotel Hermitage, Sorrento for 4 nights. The staff at the hotel are all extremely friendly and nothing was too much trouble for them. The hotel its self is about 20-25mins to the centre of Sorrento using the complimentary shuttle service (first bus is around 9am and last returns at 22:45 - I think), this is... More

Service and attention to detail from staff were second to none. They made our stay wonderful and were always ready and willing to go the extra mile to help with comfort and any enquiries or questions we had. Nothing was too much trouble ever, and their attentiveness was impeccable. Location was beautiful (with fabulous views and access to local village).... More