The holiday was excellent. For the first time we had first class service from both our rep and Thomsons with whom we travelled. We have had minor hiccups in the past. and the holiday went without a hitch Arrival was prompt clear indiactions of transfer. Hotel reception was pleasant and our room was just what we wanted, cool clean light... More

I read the reviews and knew what to expect of the hotel before we went. I e-mailed beforehand to try and get a decent view as some on here recommend, but to be honest it must have been lost in the translation. We were allocated probably the worst room / view in the hotel, right above the entrance to Block... More

Excellent base for walking and seeing the island. Very good value, though not top class luxury. Each room is like a small suite; bedroom (twin beds) 2 wardrobes, bathroom (small bath, excellent shower), kitchenette (microwave, fridge, hob, and coffee/tea maker, some crockery/cutlery), lounge area (convertible sofabed, tv - but no English channel found). We spent most evenings on the balcony... More

In a good position for airport (10 minutes transfer) and approx 45-60 minutes walk into Santa Cruz. A quiet resort with a few restaurants and a promenade walk along the coast heading south. The reception area is large and very well kept. Hacienda San Jorge enjoys very well kept gardens and seems to be a great base for walkers. The... More

We stayed for a week with friends in mid-March 2013, as part of a Thomson flights/hotel/half-board package. The small apartment that we had was a little tired/dated in decor, furnishing rather basic in style and one of the beds was harder than would be ideal; but otherwise it was very good indeed and great value. The location was excellent for... More

We've just returned from a week at HSJ and have really enjoyed our stay. The hotel and surrounding areas are well tended and the gardens and pool are first class. The apartments are of a good standard, a bit basic, but more than good enough to give you a great base for exploring the surrounding towns and villages. The infrastructure... More

Stayed at the HSJ I late Feb 13. Delighted with the standard of accommodation. Excellent space, immaculately clean, we had a great room on 3rd floor, overlooking pool and gardens. Ours was via a package booked though Thomson, b&b. Breakfast was very good though sometimes quite busy, but we never had a problem getting a table. Had never been to... More

This Hacienda is a delightful Spanish hotel . We spent a week here at the end of January and the temperatures hovered around 20 degrees. We had never been to La Palma before and found the small resort of Concajos an excellent base from which to explore this beautiful and interesting island. The highlight of the hotel is the botanical... More

Spent a week at this hotel in the middle of Jan 2013 on half board. We got a lovely sunny room overlooking the pool and gardens, the sitting area and kitchenette was an added bonus.. The pool is lovely, quite cold but a nice depth for swimming - be brave and try it at the beginning of your stay -... More