location of hotel is very good but worst experience ! no proper person to attend the customer and very bad room service ! staff is not responding to customers and very slow service is there. overall not good experience !

I booked few days in advance and spent a night there with family. The duplex rooms were good but the service could have been better. I paid in cash and was not given a receipt - probably evading tax - which I didn't like. I could not try the food since that had to be ordered well in advance and... More

I have been to this Hotel/Inn for at two times, with my RoyalEnfield club guys. Location is quite good and so is ambiance. Staff is very friendly and always smiling. Rooms are pretty spacious, and there are a few duplex rooms too - perfect for family stays. Bathrooms were clean and well maintained. There is a small open place enough... More

1)Hotel rooms are preoccupied by insects , cockroaches and lizards. 2)No responsible person i.e. manager was available in difficulties / queries. 3)Room conditions are not satisfactory to the rent customer pay. 4) No TV found working / they are all outdated. And if you are thinking of giving feedback while checkout, no manager available at that point as well, you... More

................................................................................................................................................. ................................................................................................................................................. We have been here for 2 days 2 families.. The place is very clean and tidy, service is very good too. Lots of parking space and nice greenery all over.. This hotel is very good for the price... ................................................................................................................................................. .................................................................................................................................................

I have been to Mahabaleshwar in January 2012. We were a batch of about 9 (3 families & 3 individuals). I must say this resort was very good for the price they offered. The rooms are very clean and the staff are friendly. But the food isn't that great and even they would suggest going outside for having food. We... More

happened to stay in the hotel.no safety.dirty bed linen,blankets,and curtains.bath room full of insects for compnay.hot water not available only warm water we will get.that too only for 2 hour.they provide very homely food.

We happen to stay at Treetop during the monsoons of 2011. This place is easy to locate - right on the road from Panchgani leading to Mahabaleshwar. The place has a 3 blocks each consisting of a few rooms. There is no common area/garden etc. There was no sign of any kind of security / support staff. There was a... More

We happened to stay at Tree Top Bungalow @ Mahabaleshwar. Pleasantly surprised to find the levels of hygiene and cleanliness inside the hotel rooms. Exceptional warmth extended by the hotel staff. Highly recommend in house food which is prepared with a homely touch. Be it an early morning breakfast or late night dinner. Extra care has been taken to ensure... More