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All 54 Platanias hotels

Solimar Aquamarine Hotel

Kontomari, Platanias, Crete 73014, Greece
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Solimar Aquamarine Hotel
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Ranked #5 of 54 hotels in Platanias
Most recent review
5 of 5 stars Reviewed 17 June 2013
Mark181063 London, United Kingdom
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72 reviews from our community

    Trip type
Traveller rating
    34
    24
    8
    4
    2
Date Rating
London, United Kingdom
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

We arrived late at the hotel and missed dinner but the staff had made up a welcome platter of cold meats etc that was a well received surprise. the Hotel and grounds were kept exceptionaly clean and tidy. the pool was actually a good size so you could swim for exercise. We stayed in the VIP suite with own pool... More

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Skidby near Beverley E.Yorkshire UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

Stayed at this hotel 15th - 22 May 2012 and had most enjoyable holiday. Early in the season so some of the facilities such as entertainment were not up and running. The site was very clean, beautifully kept grounds with interesting water features. Our room was large and comfortable with a lovely view, our cleaner was cheerful and thorough. The... More

Was this review helpful? Yes 1
Michalis C, Manager at Solimar Aquamarine Hotel, responded to this review
13 June 2013

Dear Respectful Guest, Since the beginning of 2012 that our chain took over this hotel we have one and only aim.. To offer high services to the people choosing us for holiday, the whole staff has embraced the idea and the possitive environment is transmitted to our clients with the results we have achieved on Trip Advisor. Thanking you once... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2013

We spent our first vacation in this hotel in 2012 and we had such a great time that we returned this May. Thus I felt compelled to finally sign up to tripadvisor to share our experiences with other potential guests. During the wintertime the hotel was improved even more. The rooms have been renovated (at least the ones we saw)... More

Was this review helpful? Yes 2
Michalis C, Manager at Solimar Aquamarine Hotel, responded to this review
31 May 2013

Dear Repeater Guest, Thank you for your nice comments again, is always a pleasure to have the guests comming again and again to the property that feels familiar and like a home to them. Best Regards and looking forward to the 3rd time... Thank you. More

Brighton, United Kingdom
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 10 January 2013

I would not recommend this hotel at all. We paid a lot of money to stay here and booked 2 suites which were not of suite std at all, but basic room. All inclusive did not include bottle water, milk shakes, cocktails and even ice creams! All of these items were charged. Everything was in polish including info boards, timetables,... More

Was this review helpful? Yes 9
Michalis C, Manager at Solimar Aquamarine Hotel, responded to this review
3 April 2013

Dear Respectfull Guest, Thank you for posting your revew on trip advisor, let me also answer your comments, I do remember your case when comming to us.. The 2 rooms booked were provided to you right form the begining, of course if something else is promised to you(higher room category and standards) from your travel agent in order to sell,... More

Heathfield, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 October 2012

We visited solimar in late September early October. On arrival we were personally greeted by Michael the manager himself. Saying he was expecting us. Hotel is clean and tidy. Nice lobby. Our room was better and much larger than expected. Unfortunately my wife who has a back problem had a miserable first night with a poor night’s sleep. Michael had... More

Was this review helpful? Yes 4
Michalis C, Manager at Solimar Aquamarine Hotel, responded to this review
3 April 2013

Dear Valued Guest, It was a privilege for us to have you as a guest in our Hotel. looking foward to welcome you and your wife to our property Warmest Regards. More

St Helens England
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 October 2012

Visited the Solimar Aquamarine at the end of August. Nice friendly hotel. Booked a triple room, 2 beds in the lounge and a separate double bedroom. Bit far away frm the hotel but nice view. The beach wasen't too good and the sea very rough, red flag flying whole holiday. Even on a visit to Platanius 10 mins bus ride... More

Was this review helpful? Yes 5
Michalis C, Manager at Solimar Aquamarine Hotel, responded to this review
3 April 2013

Dear Valued Guest, thank you for posting your review on tril advisor, let me also comment on some things.. The bay of Chania is an open territory and sometimes can happen that the wind can create a windy environment but not as despcriped. We are a 4 star hotel advertised in our site as well promoted to our TO's not... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 9 October 2012 via mobile

This hotel is best value for your money. We had a room with a private pool and a huuuge ensuite area. Everything was squeaky clean, even our pool was cleaned daily. The staff is genuinely friendly and always helpful. The food is outstanding for an all inclusive hotel and really fresh with tons of varieties to choose from. Even the... More

Was this review helpful? Yes 3
Michalis C, Manager at Solimar Aquamarine Hotel, responded to this review
3 April 2013

Dear Valued Guest, Was a pleasure to have you in our property and we will be honored to have you again! Looking forward to this! Best Regards. More

Bedale, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 7 October 2012

We have just returned from a week stay at the hotel 29/09/12 to 06/10/12 and firstly can I say the hotel is very clean and the staff very friendly and helpful, our room was spacious and cleaned everyday. We went for a cheeky week in the sun and was not dissapointed with the hot sunny days spent around a clean... More

Was this review helpful? Yes 6
Michalis C, Manager at Solimar Aquamarine Hotel, responded to this review
4 April 2013

Dear Valued Guest, thank you for your comments and thougts, on the behalf of the management team I would like to express my dissapointment that we did not manage to fullfil 100% your needs, however our AI programme is known ( opening hours, closing hours, coctails, charging items taken at the bars, e.t.c. ) by all TO's that have sighned... More

Birmingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 October 2012

we have just returned from our stay at this hotel we was dissapointed on arrival that it was not what we were believed it to be it is definatley not a 5star as stated on the web site it is more a 3star it needs lots of inmprovements and definatley entertainment in the evenings as the entertainment was never provided... More

Was this review helpful? Yes 2
Michalis C, Manager at Solimar Aquamarine Hotel, responded to this review
3 April 2013

Dear Mrs Mapstone, First I would like to thank you for your nice comments and words, however the service provided in our hotel is a result of a team and not only from the manager. We are a 4 star hotel adverised in our site (and not a 5 star) as well as in all tour operators we are working... More

Wales
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 October 2012 via mobile

Having returned three weeks ago i now write my review. Despite mix up with accommodation provider we got our superior room with private pool. The pool was very pleasant. The room could do with serious upgrade in both bedroom and bathroom as the decor is dated. It was however very clean. The bed must be the hardest i have ever... More

Was this review helpful? Yes 3
Michalis C, Manager at Solimar Aquamarine Hotel, responded to this review
3 October 2012

Thank you for your comments on trip advisor however, All kind of room issues concerning renovation is totally related to your T.O. They are responsible to inform you about our rooms as well as the issue of having a pool or not, I cannot provide you with a pool if is not stated on your voucher, they all have the... More

 
 
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Additional Information about Solimar Aquamarine Hotel

Also Known As:
Solimar Aquamarine Hotel Platanias, Greece - Crete
Address: Kontomari, Platanias, Crete 73014, Greece
Region: Greece > Crete > Chania Prefecture > Platanias
Amenities:
Fitness Centre Free Breakfast Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 54 hotels in Platanias
Price Range: €€
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