This hotel falls short in so many catagories... Spent three nights there for a convention. First morning,.... no hot water and no water pressure. And they offered NOTHING. Didn;t comp a thing. Not even a free drink at the hotel. All we got was a note slipped under our door tellin us they were working on the prob. The front... More

This hotel was a disaster from start to finish. The lack of customer service in this establishment is evident in every department. We had booked numerous rooms for a wedding. When we arrived for a promised and confirmed early check in we were told there were no rooms and we would have to wait for 3 hours. Rooms were also... More

we recently stayed at the Hyatt for a long weekend. People have to remember what they normally would pay at a Hyatt, and what they paid for when coming here.You are not getting a 300 dollar a nite downtown swanky hotel room. It is not a four star hotel, yes, the tvs are still tubes, yes the bathrooms are small,... More

I booked through Hotels.com and had a confirmation that I would be bringing pets. They did not let me check in. After talking to a manager they let me check in if i paid more money and signed a release and let them photocopy my dog's rabies tags. Then, they gave me a room about to be remodeled with torn... More

I have stayed at the Hyatt several times in the past and had an enjoyable experience. However, I agree with recent post that the quality of the hotel is going down hill. I got a room on Priceline for a decent price, however, when I arrived at the hotel I was offered a room on the 8th floor overlooking a... More

This hotel is immaculate and is perfect if you have business to do in downtown Cincy. Its within walking distance to some nice restaurants and lounges. The conference room is top notch as well as the service. Great place for a low price! More

Hyatt Regency is not show place; nor a 4 Star hotel like the discounters market it. In 1988 it probably WAS a 4 star hotel. Don't come to the Hyatt and expect to be wowed; you certainly can get a good deal on this hotel...I paid $73.00 per night. - Come prepared for a Clean room. clean restroom, and a... More

Stayed here for three nights for a conference. We were upgraded to a corner room on an upper floor and loved it! We had a great view of downtown Cincinnati.The bed was very comfortable and the down comforters and pillows were just heavenly. It's not often you can say that about a hotel bed. My only gripe about the room... More

BEWARE - they double billed my debit card $191.94 and refused to pay the overdraft charges or any compensation. More