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Comfort Inn Northeast

2.0 of 5
9011 Fields Ertel Rd, Cincinnati, OH 45249
Hotel amenities
Comfort Inn Northeast
Ranked #15 of 63 hotels in Cincinnati
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101 reviews from our community

    Trip type
Traveller rating
    30
    46
    18
    3
    4
Date Rating
Hinckley
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

Our front desk clerk went out of her way to help us out. We wanted to change our original reservation and she upgraded us to a wonderful suite for a very small charge. We were able to eat a nice meal we purchased and brought back to the rooms. Everything was clean, we were very pleased!

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Roanoke, Virginia
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 13 May 2013

We drove to Cincinatti to go to A Reds Braves game last wee. I am a Choice Hotel member so I reserved my room from there based on reviews that I had read here. We found the Hotel easily and was surprized that there were eating places all around it as well as shopping. While we weren't there for shopping... More

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Greg R, General Manager at Comfort Inn Northeast, responded to this review
15 May 2013

Thankyou for the response. The staff thanks you for the great review and hope you will continue to use us. We work hard to make every visit to our hotel a special and relaxing stay. And it shows by the review such as yours. Again Thank you very much. More

Lorain, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 May 2013

Pros: Room was very clean Non-smoking room had NOT been smoked in Towels are very soft and fluffy Bowed out curtain rod in the shower Better Wi Fi connect than many places I've stayed Good air conditioning Cons: some non-functioning light fixtures dresser was small, only big enough for the tv, no space to put bags or anything else would've... More

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Greg R, General Manager at Comfort Inn Northeast, responded to this review
13 May 2013

Thank you for the response. I appreciate both the pros and cons. We actually do have the soft cushion chairs with the ottamens in all of our kings that do let you relax and read in them and we might experiment with them in some of our double rooms but the con with that is the double rooms usually have... More

Willoughby, OH
Top Contributor
61 reviews 61 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 27 April 2013

This was just a one night stopover, otherwise the dim room lighting (making it difficult to read) and inability to shut the drape completely to block the outside light (making it difficult to sleep), would have been more of an issue. Otherwise, the room was clean and comfortable with the sink located outside the bath, which we prefer. It's nice... More

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Greg R, General Manager at Comfort Inn Northeast, responded to this review
28 April 2013

Thank you for the review. I appreciate your comments and we will correct the issues you had. We do have two luggage carts on property and I will check into getting a third luggage cart. The ice machine was out and we were waiting on parts to correct the problem. We do have an ice machine on each floor by... More

Alexandria, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 12 April 2013 via mobile

BEDBUGS! And for some reason my previous review has been removed. My husband and I stayed in April 2012. The staff did nothing to help when we told them we were leaving at 4am due to the infestation. The girl at the desk even said she was afraid to come to work it was so bad.

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Greg R, General Manager at Comfort Inn Northeast, responded to this review
14 April 2013

Thank you for the previous review. The staff at Comfort Inn are trained on Bed bug procedures which includes detection and elimination of bed bugs if any are found. We have outside pest control treat and eliminate bed bugs if found and have inspections regularly. I would request you give me a call so we could discuss your experience here.... More

Cincinnati
1 review
4 of 5 stars Reviewed 9 April 2013

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Greg R, General Manager at Comfort Inn Northeast, responded to this review
10 April 2013

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Morehead, Kentucky
2 reviews
4 of 5 stars Reviewed 8 April 2013

This hotel was very clean from the check-in desk to your room. and the continental breakfast was very nice and clean as well. i admire the cleanliness of this place compared to other hotels in same price range. I guess the price is between $50 - $60 because of this. and the location is great as well. you can go... More

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Greg R, General Manager at Comfort Inn Northeast, responded to this review
10 April 2013

Thank you for the excellent review. We take pride in our hotel and our staff enjoys what they do and it is a team effort. The staff of Comfort Inn hope that your next visit to Cincinnati will include the Comfort Inn and again we Thank you. More

Southwest Virginia
Top Contributor
136 reviews 136 reviews
52 hotel reviews
Reviews in 75 cities Reviews in 75 cities
341 helpful votes 341 helpful votes
5 of 5 stars Reviewed 1 April 2013

I stayed at this Comfort Inn for one night and found it to be an excellent accommodation in every way. I made my reservation through the Choice Hotels Website and check-in was quick and easy. From the moment that I entered the Comfort Inn until I departed I encountered excellent customer service from every employee of this Hotel. I was... More

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Greg R, General Manager at Comfort Inn Northeast, responded to this review
4 April 2013

Thank you for the excellent review. We are glad you enjoyed your stay here and again our staff enjoys doing what they do and it shows. I will share this review with the staff and we look forward to seeing you again here at the Comfort Inn. More

indianapolis
1 review
5 of 5 stars Reviewed 26 March 2013

This place was great staff very friendly room very clean great location this is the hotel we will stay at everytime we come to cincinnati the breakfast was real nice they had sausage patties eggs waffles i will recommend this to my family and friends when they visit kings island you can walk to mcdonalds white castle i could not... More

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Greg R, General Manager at Comfort Inn Northeast, responded to this review
28 March 2013

Thank you for the excellent review. What I admire the most out of this review is the fact you do not respond or write reviews. We pride ourselves on our clean rooms and friendly staff and this shows we truly have a winning combination with our staff. Our staff thanks you again for the great review and look forward to... More

seneca falls, ny
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 17 March 2013

We were on our way through Ohio when winter storm Saturn hit. We were forced off the roads by cops in Grove City. I called the reservations department and explained asking if we could change our reservation to the Comfort Inn we were sitting 5 ft from in Grove City. They told me Grove City had plenty of rooms but... More

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Greg R, General Manager at Comfort Inn Northeast, responded to this review
18 March 2013

Thank you for the review. You really had a journey from Grove City. I do not understand the circumstances of why you could not cancel the reservation because I do not know how you made the actual reservation or have the information to look at the actual reservation. If it had been directly made to the hotel directly we would... More

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Additional Information about Comfort Inn Northeast

Also Known As:
Comfort Inn Northeast Hotel Cincinnati
Comfort Inn Northeast Hotel
Comfort Inn Cincinnati
Cincinnati Comfort Inn
Address: 9011 Fields Ertel Rd, Cincinnati, OH 45249
Region: United States > Ohio > Cincinnati
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotels in Cincinnati
Price Range:
Hotel Class:2 star (2*)
Reservation Options:
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