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Hyatt Regency Waikiki Resort & Spa

4.0 of 5
2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Hyatt Regency Waikiki Resort & Spa
Ranked #28 of 82 hotels in Honolulu
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1,975 reviews from our community

Traveller rating
    715
    785
    305
    97
    73
See reviews for
Families
481
 
Couples
783
 
Solo
72
 
Business
100
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Surprise, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 NEW

We celebrated our 50th anniversary at the Hyatt Regency Waikiki. We were treated like Royalty. The view from our spacious room was terrific, over the ocean and Diamond Head. Rooms are large and the Regency Club is wonderful. Staff was attentive and helpful. Our stay was everything we dreamed of.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

I came to Honolulu and stayed at your beautiful hotel. Love the views to the ocean and Waikiki Beach. Great to know that it was close to shops like the ABC Shops and the Hawaiian Cookies store. Spend most evenings by the poolside and watching the view. Staff were friendly and helpful, and I love the atmosphere at your hotel.

Was this review helpful? Yes 1
See 4 more reviews by Annette G for Honolulu
Tampa, Florida
Top Contributor
66 reviews 66 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed 16 May 2013 NEW

I love to add this, if you don't have any transportation arranged to your hotel, just check out the outside area of the arrival side, those Speedi Shuttle agents are there to take your order, around 13-14USD per person one way to your Waikiki Hotels Area. Awesome. We see bell boys when arrive, it's nice to get some help since... More

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New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

As I was checking out of the hotel last week, I PROMISED myself that one of the first things I'd do is write an amazing review for Hyatt Regency. My stay was THAT good. First, like everyone mentions, the location can't be beat. We were central to everything in Waikiki. Second, the check-in process was smooth and delightful; friendly faces,... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
Top Contributor
61 reviews 61 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

This hotel is in an excellent location right opposite Waikiki beach. It has bedrooms in twin towers with 40 floors. It has 4 lifts per tower and they are super quick. The bedrooms are very spacious and the rooms smell amazing of Hawaiian flowers.the staff were excellent and very friendly and efficient. The hotel has its own restaurants for breakfast... More

Was this review helpful? Yes 2
See 6 more reviews by Ellemmeff for Honolulu
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
15 May 2013

Aloha, Thank you for the review. We are glad you enjoyed your stay. We look forward to serving you again in the future. Mahalo More

Renfrew, Scotland, United Kingdom
1 review
3 of 5 stars Reviewed 13 May 2013 NEW

After booking an Ocean view room I arrived in the hotel checked in and went to my room fully expecting to see the ocean. I could if I went onto the balcony and looked left. I promptly went down to get my room changed as I had deliberately not taken the partial view room. Imagine my amazement when I was... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
15 May 2013

Aloha, Thank you for taking the time to review your stay. We regret that you were not pleased with your room assignment. We have forwarded your post to our front desk team for further review. There seems to have been a miscommunication at some point and we know that our managers will do their best to ensure there is less... More

Sydney
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 11 May 2013

We stayed at the Hyatt Regency for six nights last week (May 2013). It was just average, nothing special. The rooms and decor are a bit dated (too much brown) and in need of a revamp. There were no bathrobes, slippers or shower caps whcih I might expect in a five star hotel. The rooms were a good size and... More

Was this review helpful? Yes 2
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
15 May 2013

Aloha, We thank you for your feedback. We regret you were not more pleased with the room or the room amenities. We do offer the items you listed however they are only available in the Regency Club rooms. We will share your comments with our rooms team for further review and discussion. Mahalo More

Greenbrae, California
1 review
5 of 5 stars Reviewed 10 May 2013

I have been coming to Honolulu a lot for business lately, and will only now stay at this Hyatt. The staff is so helpful and pleasant, and you really do feel like you are being treated specially. Special recognition to Andy at the Platinum/Diamond check in desk....he is easily the most accommodating person I have met at any hotel in... More

Was this review helpful? Yes
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
15 May 2013

Aloha, Thank you for the review. We are pleased and honored to have you stay with us so often. We have shared all of your kind comments with our staff, including Andy. We look forward to serving you again in the future. Mahalo More

Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 9 May 2013

We stayed at the Hyatt Regency Waikiki for 9 days recently for our 10th Anniversary. We were extremely disappointed by most of it. The rooms are old, dated and dirty not something you would think of for a Hyatt and the cost. We had booked early and requested a room on a higher floor and when we checked in they... More

Was this review helpful? Yes 2
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
10 May 2013

Aloha, Thank you for taking the time to review your stay. We regret that this special time was not a more happy experience for you. We will definitely share the comments regarding the noise from SHOR. It is unfortunate that you did not get the name of the individual with whom you spoke regarding the Aloha Friday performances. As a... More

Adelaide, Australia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 May 2013

Location is fantastic!! The beach is right opposite the hotel, International Market Place is a few metres away, 2 car rental places (Budget and Hertz) are on the 2nd floor of the hotel, ABC store is on the ground floor. -Re rooms: quite a good size with a balcony. We had an ocean view room and the view was fantastic.... More

Was this review helpful? Yes 3
See 4 more reviews by MajaDulic for Honolulu
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
10 May 2013

Aloha, Thank you for the review. We do regret that you were not satisfied with the room and will share your comments with management. We are glad that overall you did however enjoy your stay. We hope that you will return again in the future. Mahalo More

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Additional Information about Hyatt Regency Waikiki Resort & Spa

Also Known As:
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Honolulu
Hyatt Regency Waikiki Hotel
Hyatt Regency Waikiki
Hyatt Honolulu
Hyatt Regency Waikiki Resort
Honolulu Hyatt
Hyatt Waikiki
Hyatt Regency Waikiki Resort Spa
Hyatt Regency Waikiki Resort & Spa Hawaii/Honolulu
Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Honolulu
#12 Romantic Hotels in Honolulu
#31 Family Hotels in Honolulu
Price Range: €€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Surround yourself with the magnificence and beauty of Hawaii at Hyatt Regency Waikiki Beach Resort and Spa. Our welcoming Waikiki hotel offers the ultimate combination of personalized service, outstanding amenities and a perfect location close to all that embodies our island. Stroll to such landmarks as Diamond Head, Honolulu Zoo and the Waikiki Aquarium from our spectacular setting fronting Waikiki Beach ... more   less 
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