My husband and I had a weekend away in Buffalo and stayed for the second time at the Doubletree. They have recently renovated and the rooms are modern and clean. The bathrooms are quite small, even though the room was large. The shower did not have as much pressure as I would like and one morning the water was not... More

Myself along with family and friends stay here. Due to their consistency in attentive staff, well appointed quiet rooms, cozy bedding and spotless bathrooms, the DoubleTree Hilton is always our first choice of hotels when visiting the Buffalo area. While here, we visit many Buffalo areas including Niagara Falls to attending Buffalo Bills foot ball games to enjoying wings from... More

I chose this hotel because it's across the street from Buffalo General Hospital. I must say that I have stayed at a better place, the staff is the best, the manager, Elaine, was very attentive and took care of everything I needed. The staff at the restaurant was great. The cleaning staff was on top of everything. Now the bartender,... More

After driving an hour and a half from Rochester ny my boyfriend and I got to the hotel around midnight. As Soon as we walked in the lady at the front desk was extremely rude. She gave us attitude with every remark. After several minutes within being there she asked us to leave..she refused our service! I asked to talk... More

I have stayed here on a few different occasions and have never been disappointed. Everytime that I have stayed here, the staff has been very friendly and professional. The rooms have always been clean and comfortable and with the renovations since my last stay - it leaves no doubt on my choice on where to stay in the future when... More

After being stranded at New York on my way from San Francisco to Lima, Peru with American Airlines (went from San Francisco to LA, from LA to New York, From NY to Miami, and from Miami to Lima), I was given a free-of-charge stay at Double Tree Hotel. I literally stayed just for 5 hours, because I needed to catch... More

Love that hotel and the staff. Stayed in room 813, loved the remodeled room. Great location in downtown Buffalo. Will stay there anytime I am in Buffalo, Jean Snyder, the operations manager was excelent. Great customer service! More

My wife and I had a unique opportunity to call Double Tree Club by Hilton in Buffalo Downtown our home from November 15, 2011 till December 30, 2011. It has been a great experience! The front desk staff is terrific. Kerrie Lopp, Jean Snyder, Kathleen Oakes, Donna, and Randy have been very friendly and most helpful. The housekeeping staff ensured... More

With the death of my brother, a Memorial service was held in Buffalo, NY.Several of us had to travel from out of town and the Double Tree was able to accomidate rooms for all of us on one floor. We mentioned to the staff at the front desk that we would be returning to the hotel after the viewing hours... More