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All 9 Scranton hotels

Hilton Scranton & Conference Center

3.5 of 5
100 Adams Avenue, Scranton, PA 18503
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Ranked #1 of 9 hotels in Scranton
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228 reviews from our community

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Date Rating
Eminence, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

I have had to visit Scranton several times in the past few weeks. Each time I try to stay at this Hotel because I know I will get a great room at a good price and there are never any surprises involved.

Was this review helpful? Yes 2

Review collected in partnership with Hilton Hotels & Resorts

East Northport, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

Loved this hotel. Stayed there over this weekend and the room was spotless and the customer service was wonderful. Those behind the desk were so accomodating in getting us a shuttle. There was a little problem with hotel parking, but the hotel comp'd everyone for the evening, so that was great! Would definitely stay again!

Was this review helpful? Yes 1
Sudbury, United States
1 review
5 of 5 stars Reviewed 8 May 2013

I truly enjoyed my stay at the hotel. The hotel staff, including shuttle service and personnel were very helpful, friendly, and caring. This was my first time visiting Scranton-PA on a business trip. I have stayed at other Hilton hotels before in larger cities. While this hotel is smaller, the hotel set up and professionalism from the staff have left... More

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

Brian A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review
22 May 2013

Dear Anh Dao Thi T, First let me thank you for coming to Scranton for the first time. Our staff takes pride in taking care of everyone of our guests as if they are part of our family. Big or small hotel every guest is cared for, valued & respected. We look forward to your second stay with us. More

siler spring, United States
1 review
5 of 5 stars Reviewed 7 May 2013

This is an awesome hotel to stay at. BREAKFAST wonderful, front desk great and helpful. exercise room very good, bar seem very good but I did not use it. Right in the middle of the city. lots of palace to go around it. Even four to five higher institution around it. You may call the city college city. two blocks... More

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

Brian A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review
22 May 2013

Christian, Thank you for staying with us! We all worked very hard to make the breakfast something everyone will love without leaving a single person hungry. Breakfast IS the most important meal of the day! And in the next two months we will be getting all new equipment for our fitness center so you’ll have to visit again and tell... More

Hanover, United States
1 review
5 of 5 stars Reviewed 7 May 2013

The Scranton Hilton was very clean and staffed with a professional group of employees. The rooms were very clean and beds were extremely comfortable. We ate at the Pub, which was very good, and enjoyed the hospitality of of the staff.

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Review collected in partnership with Hilton Hotels & Resorts

Brian A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review
22 May 2013

Thank you Thomas for your great review! We are happy your enjoyed every part of your stay. We train our staff to be professional & they know that a smile is part of their uniform! Did you know that a lot of our guests say the same thing about our beds? Our entire staff here at the Hilton Scranton would... More

Pine City, NY, United States
1 review
5 of 5 stars Reviewed 6 May 2013

This is the cleanest hotel I have stayed in in years! Usually, I find other people's hair in the bathroom, on the shower walls, etc, but this one was spotless and hairless. Also, the mattress was very clean. Coffee pot was plugged in and in a convenient spot. Very nice!

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Review collected in partnership with Hilton Hotels & Resorts

Brian A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review
21 May 2013

Hi Amy! Thank you so much for your wonderful compliment! Our housekeeping staff takes pride in making sure our newly renovated guest rooms are perfectly cleaned and everything it set in to make your stay just like home. We look forward to having you visit again. More

nowhere
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

This hotel is located not too far away from the Steamtown mall. There are a number of nice restaurants within walking distance. They have redone their menu at the bar and it is awesome. Breakfast is always a pleasure and they have the best smoked salmon in the area. Rooms are good size and the staff is great.

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Brian A, Director of Sales at Hilton Scranton & Conference Center, responded to this review
8 May 2013

John, Thank you for your review of our hotel. I was happy to see you noticed our recent menu changes and that you liked the smoked salmon. I will share your comments with our staff as we strive to provide outstanding customer service. Thanks for allowing us to serve you! More

Phoenixville, Pa.
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 May 2013

I travel often, almost every week. I have highest possible status in 3 different hotel chains (from frequent stay programs.) I recently stopped in Scranton to visit family for a couple of days and decided to use some points for a stay. Because of my hotel points, I basically could have chosen any place in, or around, town. Well, let... More

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Brian A, Director of Sales at Hilton Scranton & Conference Center, responded to this review
7 May 2013

We are so pleased to hear you had a wonderful stay at our hotel! Being able so serve you as a frequent guest and Loyal Hilton Diamond Member is very important to our staff. We appreciate your critique and strive to provide our guests with the best possible service and accommodations...exceeding your expectations is icing on the cake. We appreciate... More

Phoenixville, United States
1 review
5 of 5 stars Reviewed 30 April 2013

Wonderful weekend spent celebrating our anniversary in our home town! The Hilton went above and beyond meeting our expectations and making sure that our weekend was special. Great staff, great rooms and great attention to details to help us celebrate! Will definitely stay here again ;D

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Review collected in partnership with Hilton Hotels & Resorts

Brian A, Director of Sales at Hilton Scranton & Conference Center, responded to this review
7 May 2013

Being able to celebrate your Anniversay with you is truly an honor. I will share your comments with our staff as they will be delighted to hear we made sure your weekend was special! All of us at the Hilton are looking forward to serving you again in the future. More

Canton, United States
1 review
4 of 5 stars Reviewed 27 April 2013

Just a reminder you are in downtown Scranton where the emergency services use their sirens a lot at night so if you are a light sleeper you mat want to stay out of town. Very comfortable bedding, clean rooms, good food, and accommodating staff. However, the food service is slow.

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

Brian A, Director of Sales at Hilton Scranton & Conference Center, responded to this review
8 May 2013

Dear Breland, I was happy to hear you enjoyed our accommodations, I would like to talk with you about your experience of the food service being slow. Plesae contact me at your eraliest convenience. Regards, John P. Argonish Director of Sales More

 
 
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Additional Information about Hilton Scranton & Conference Center

Also Known As:
Hilton Scranton Hotel Scranton
Hilton Scranton And Conference Center
Hilton Scranton Hotel
Hilton Scranton
Scranton Hilton
Address: 100 Adams Avenue, Scranton, PA 18503
Phone Number:
Region: United States > Pennsylvania > Scranton
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Scranton
#1 Family Hotels in Scranton
#1 Business Hotels in Scranton
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton Scranton is an IACC certified conference center located in downtown Scranton Pennsylvania. The Hilton offers 175 guest rooms and suites with on-site dining options in Trolleys Bistro, Casey's Corner, PJ's Pub and the Electric City Cafe which proudly brews Starbuck's coffee. The hotel features a beautiful 50' lap pool, a whirlpool and a 24 hour exercise room. The conference center has 19 total meeting rooms including a 75 seat amphitheater and a grand ballroom accommodating up to 500 guests. ... more   less 
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