Stayed here for seven nights at the end of April this year in room 449, a one bedroom suite on a corner facing the mountains. Overall the hotel was very nice with very large and nicely decorated public areas. Individual excellent service was the highlight. Dachelle Burrows, the concierge, was the best I've ever encountered in my 40 years of... More

Management will go above and beyond to make sure your stay is enjoyable. With so many hotels to choose from, this is the type of hotel you'll want to deal with! My only complaint was the service at the Old House, where I ordered breakfast and the waitor asked if I wanted bacon or eggs with my meal. When I... More

My wife and I have been to many Hotels around the United States and other Countries and the Eldorado Hotel has been the best over all. It has a great location in Santa Fe and we were treated like family. This was a business trip this time around and the entire Eldorado Staff went above and beyond in every department... More

We really enjoyed the Eldorado. The staff was very friendly and attentive. We had a king bed with a Kiva fireplace. The room was very comfortable and spacious. The location was perfect. It was close to shops, restaurants and the Plaza. A very good value. Had drinks and appetizers at the Agave, very good. We had breakfast at the hotel... More

The ultimate in comfort and Santa Fe elegance. The Eldorado caters to your every need with grace, accuracy and cheerfulness. The lobby is the most expansive and exquisite with beautiful sculptures and artworks. A better breakfast cannot be had anywhere else. And the beds are the most luxurious and comfortable we have ever slept in. The Eldorado is a must... More

My wife and I attend a meeting every year that is held at the Eldorado Hotel and Spa. We truly appreciate the care and attention that we receive from all employees, inclusive but not limited to the valet parking, front desk, housekeeping, bar and restaurants. We really like the improvements made in the night club and the nightly lighting of... More

Been to many different hotels ranging from Hampton Inns to more upscale like doubletree and fancier hiltons but this by far was way more refined than any others I have been to. Attention to detail is what is really sets it apart from the rest. From the beautifully decorated suites with southwestern flair to the elegant shower rooms to accompany... More

Attending a convention, I arrived at 11:30 a.m. for a 3 p.m. check-in. Even at that early hour, front desk staff employees were encouraging our attendees to accept accommodations different from those they reserved or to take a comp room at a distant hotel. Kind friends traded rooms with us (our king for two doubles) and the remainder of our... More

Had a wonderful experience at this hotel. Every person we encountered from the door to door was helpful, friendly, and accommodating. The rooms and esthetics of the hotel were amazing and had beautiful views. The room was comfortable and provided a great night of rest. We even had a spa treatment in the hotel when we first arrived which was... More