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All 59 Santa Fe hotels

Holiday Inn Express

2.5 of 5
3450 Cerrillos Road, Santa Fe, NM 87507
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Holiday Inn Express
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58%
Ranked #42 of 59 hotels in Santa Fe
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86 reviews from our community

    Trip type
Traveller rating
    17
    27
    17
    17
    8
Date Rating
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 June 2013

We checked into the hotel around 3:00 p.m. and was told we received one of the last 6 rooms available - the desk clerk was in training but the other desk clerk had been there for several years - at around 2:00 a.m. someone tried to access our room with a key card - my husband got up and checked... More

Was this review helpful? Yes 1
See 2 more reviews by TripGal63 for Santa Fe
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review
4 June 2013

Dear TripGal63, I trully apologize for the inconvenience you were incurred. This should not have happened by any means. We will address this situation so it does not happen again and I hope you give us the opportinity to ammend this situation. I'd like to encourage you to contact me at 505-474-7570 or via email at ale@finehospitality.com Ale Rodriguez Hotel... More

Phoenix, Arizona, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 31 May 2013

After just coming from a beautifully renovated Holiday Inn Express in Moab, UT, we were let down on the old, tired looking hotel. In one respect, it fits in with old, dustiness of the town, but it is sorely lacking in appeal. I would have only given them two stars, but I added an extra for the friendliness of the... More

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See 3 more reviews by Michelle A for Santa Fe
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review
2 June 2013

Dear Michelle A, I am happy to hear our front desk staff friendly. I trully apologize for the impresion you had of our hotel. We are working hard to make sure our guests enjoy their stay, slowly working on upgrading our hotel and plan to have a full renovation by the end of the year. We value your input and... More

1 review
4 of 5 stars Reviewed 24 May 2013 via mobile

My second stay in Santa Fe the service was excellent. Janice at the front desk was extremely helpful and informative. I also went down to the front desk to see if they could give me some suggestions on a restaurant and Ken at the front desk was very helpful on finding me a very good restaurant. Breakfast was great the... More

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SFGeneralManager, General Manager at Holiday Inn Express, responded to this review
24 May 2013

Dear MarGarc, Thank you for choosing to stay with us. I am pleased to know that you found our team helpful and informative, and our breakfast was great. We work hard to exceed our guest's expectations! We are also currently slowly working on upgrading our property and I hope you can enjoy these improvements on your next visit. Ale Rodriguez... More

Denver, Colorado
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 22 May 2013

Good location, staff was very friendly and helpful. We only stayed one night as we were in town in for the Santa Fe Century bike ride. Only issue was apparently people on our floor decided they didn't want to deal with their children so let them play hide and seek in the hallway at 5:30 in the morning and they... More

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SFGeneralManager, General Manager at Holiday Inn Express, responded to this review
24 May 2013

Dear velogirl93, Thank you for selecting our property to host your visit in Santa Fe. I am happy to hear you found our staff to be friendly and our rooms clean. I apologize for the inconvenience you were incurred by other visitors. Please remember we have our dedicated staff available 24/7 to assist in any manner to make your stay... More

FRANKENMUTH
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 May 2013 via mobile

The front desk staff was very helpful to a first time tourist. Janice went out of her way to offer directions and advice to make our visit to Santa Fe very enjoyable as a regular traveler I think she went above and beyond to help.

Was this review helpful? Yes
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review
24 May 2013

Dear MEL T, Thank you fo choosing our Inn to host your stay in Santa Fe. Indeed, Janice is a great asset to our team and I thank you for acknowleding her efforts to make all our guests feel pampered. We look forward to your next visit! Ale Rodriguez Hotel General Manager More

Madison, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 March 2013

Stayed here on our way out of town. Loved it. GREAT Staff, great price, and slept like a baby! Each staff member made sure our stay was exceptional. We would stay here again in a heartbeat. Good location on main business road with easy access downtown and shopping centers.

Was this review helpful? Yes 2
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review
28 March 2013

Dear D B, Thank you for shoosing our Inn to host your stay. Our team is very pleased to hear you were trated with care and that our beds were comfortable. We look forward to your next visit to Holiday Inn Express Santa Fe! More

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 March 2013

we were immediately greeted w/ a smile. Janice was extremely helpful with all of our questions. delicious breakfasts every morning. the room was clean and spacious. after check in we received a $20.00 gift card to a steak and seafood restaurant plus 10% off. what a wonderful beginning to our vacation. we always stay at holiday inn express hotels wherever... More

Was this review helpful? Yes 1
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review
22 March 2013

Dear donald f, Thank you for choosing our Inn to host your stay in Santa Fe. We appreciate you taking the time to recognize one of our team members. Janice is one of our dedicated associates that always does her best at accommodating our guest's needs. I am pleased you found your room and our breakfast to your satisfaction. We... More

Denver
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 7 March 2013

Very clean and friendly! Ben at the desk was super nice! The bfast was pretty descent and overall a great value for a family! The location was good, too. A short drive to all the attractions we visited.

Was this review helpful? Yes 1
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review
12 March 2013

Dear Soniago, Thank you for choosing our Inn to host your stay in Santa Fe. We apreciate that you recognize Ben, our Front Desk team member, and that you found our rooms and breakfast options to your satisfaction. We work very hard to make sure our guests have an exceptional travel experience with us! We look forward to your next... More

Ulysses, Kansas
Top Contributor
66 reviews 66 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 February 2013

Was a clean, friendly place that very reasonably priced and located in a good location. Breakfast was nice enough to make us come back when traveling through next time. Saw several reviews that were not good but we already had reservations so took a chance and was not disappointed by any means.

Was this review helpful? Yes 1
See 3 more reviews by Bill R for Santa Fe
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review
5 February 2013

Dear Bill R, Thank you for choosing our Inn to host your stay in Santa Fe. There has been recent changes in management for our property and we are working hard to be able to provide our guest the best service possible. We look forward to your next visit with us. More

Pierre, South Dakota
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 January 2013 via mobile

Room was above average. Breakfast was much better than the usual continental breakfasts at other motels. It consisted of cheese omelets, biscuits and sausage gravy, sausage, cereals, bagels, waffles, juices, milk, cereals, yogurts, and fruit, Staff was very friendly. Location was within easy access to the interstate.

Was this review helpful? Yes 1
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review
31 January 2013

Dear Rich S, We appreciate you choosing us to host your visit to Santa Fe. We are determined in making everyone's stay a "home away from home" with all our amenities, facilities, and specially our dedicated staff that is eager to facilitate everybody's needs. We look forward to your next visit. More

 
 
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Additional Information about Holiday Inn Express

Also Known As:
Holiday Inn Express Hotel Santa Fe
Holiday Inn Express Hotel
Holiday Inn Express Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn
Holiday Inn Express Santa Fe, New Mexico
Address: 3450 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 59 hotels in Santa Fe
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express in Santa Fe, NM. We are conveniently located just 4 miles south of the Santa Fe Historic Downtown Plaza. Just exit I-25 at Cerrillos Road, Exit #278. Come and be our guest while you experience Santa Fe's rich cultural diversity, art galleries, museums, shops, Indian Market and many fine restaurants.Each one of our 76 newly remodeled hotel rooms features a microwave and refrigerator, coffee maker, iron and ironing boards and hair dryer. Our beautiful hotel features the new Stay Smart Bedding Collection in all of our rooms that will make your stay restful and relaxing.Be our guest and enjoy our delicious new full Continental breakfast with hot items. We also have a new fitness and business center and an outdoor pool and guest laundry. We are a pet friendly hotel. We also have high-speed wireless Internet.The Holiday Inn Express is a great choice to host your Santa Fe adventure. We are within an hour drive from Taos, Chimayo, casinos and the Eight Northern New Mexico Pueblos! Santa Fe is host of the Loretto Chapel, home of the Miraculous Staircase, oldest house in the United States, San Miguel Mission which is the oldest church in the US, the Georgia O'Keeffe Museum, Palace of the Governors, Saint Francis of Assisi Basilica, the Santa Fe Opera, and many more attractions! ... more   less 
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