Started by a great reception at front desk that made accommodations so we could rest well, to the friendliest room attendant I have encountered in a while. As the attendant came in I asked if I could stay working while she cleaned the room, she very courteously agreed. Her positive attitude, friendliness, courtesy was very refreshing. Great staff make for... More

spent three nights in san antonio after attending a wedding. despite the heat, had a great time enjoying the local culture and tourist sites. the hotel was fine plus and right on the riverwalk. as a sports fan, the added benefit was that the memphis grizzles stayed there and i got a chance to meet some of the players. i... More

I stayed 4 days at this Hotel on last week for attending a corporate meeting. Prior to my arrival, I have contacted Amanda Sanchez, the Security Officer of the Hotel and asked for her help to accept my packages delivered by AMAZON.com. Even though, I have encountered some issues about the handling's fee, Amanda has managed to assist and promised... More

The hotel is conveniently located on the Riverwalk. It is in a more desolate area of the Riverwalk so is enjoyable to sit on your balcony and enjoy the surroundings. The rooms are spacious and very clean! The food is delicious! The staff is very friendly - this includes everyone from the bellman to the wait staff (Omar Benitez) to... More

I would like to thank the staff at the Westin Riverwalk San Antonio for they have done yesterday and today to compensate for the unexpected bumb of our reservations for last night's check-in. Thanks for the free Valet parking at the alternate hotel, thanks for the luggage rack rides from Beau, gift shop discounts from Andre, delicious mimosas from Cesar,... More

As an event coordinator for a local corporation, I have had the opportunity to work with several hotels in the San Antonio area these past few years. I am glad to acknowledge the great team work of the Westin Riverwalk staff in making our 2 day corporate event a success. Our sleeping/meeting/dining rooms were clean, set up to spefications and... More

I travel all over the country for work and I never take the time to write about a hotel or their staff. However, my most recent stay at the Westin Riverwalk in San Antonio was outstanding and I wanted to share the experience. Not only was the hotel clean, great location on the riverwalk, and the staff was amazing. I... More

I've stayed at and reviewed this hotel in the past but our last stay took me on an unanticipated journey with one staff member in particular. This Westin has recently installed what I will call a new "heavenly" shower system which includes hand held sprayers and rain heads. They are very functional and extremely enjoyable so much so that I... More

The cool thing about this Westin is that it incorporates some of the local style found in San Antonio. It's very charming and adds to the experience. The staff was friendly, the property was clean, and the food was excellent. My wife and I were able to enjoy breakfast on the patio that sits on the river. Everything you would... More