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Menger Hotel

3.5 of 5
204 Alamo Plaza, San Antonio, TX 78205
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Menger Hotel
Ranked #127 of 343 hotels in San Antonio
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622 reviews from our community

Traveller rating
    159
    202
    107
    77
    77
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Families
101
 
Couples
136
 
Solo
31
 
Business
152
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Franklin, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I am a little leery of staying in "historic" hotels, but this one was a pleasant surprise!! The room was super clean, bed linens were of excellent quality and the service at the front desk was exceptional. The restaurant inside the Menger serves an awesome breakfast buffet that no one wants to miss. There is so much history from Teddy... More

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hectorvenegas, General Manager at Menger Hotel, responded to this review
21 May 2013

We truly appreciate your response to Trip Advisor. It is our goal that every guest leave with fond memories and we are pleased that our efforts are recognized. We have shared your comments with the ladies and gentlemen of our staff are reinforcement of our committment to excellance. We look forward to your return when your travels bring you back... More

Huntsville, Texas
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Stayed at The Menger for one night in May. Beautiful old hotel (1858) with a pleasant and helpful staff. In the hope of encountering something paranormal, we asked for a room in the oldest part of the hotel. The room was quite small and had not be updated in many years (decades?) as evidenced by the box tv and worn... More

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See 4 more reviews by DavidMcTier for San Antonio
hectorvenegas, General Manager at Menger Hotel, responded to this review
20 May 2013

We would like to thank you for sharing your experience during your stay with Trip Advisor. We are pleased that our efforts toward historic preservation were appreciated. Your comments have been shared with the ladies and gentlemen of our staff as we committ to our goal of exemplary guest satisfaction. We look forward to your return when your travels bring... More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

If you are looking for a hotel with all new technology, in vogue decor, 5 restaurants, 4 bars and 500 rooms - book another Hotel! If you want a hotel that is personal, very friendly, historical, has one GREAT restaurant, a nice pool and is quite possibly haunted - book the Menger!! We love this Grand Dame of a Hotel.... More

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hectorvenegas, General Manager at Menger Hotel, responded to this review
23 May 2013

Your delightful comments regarding the Historic Menger Hotel are appreciated. You have hilighted the many reasons to stay with us and to visit San Antonio. The ladies and gentlemen of our staff will be pleased to learn that their committment to exemplary guest service has exceeded your expectations. When your travels bring you back to San Antonio, we look forward... More

1 review
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

If you need to recruit rough riders, do as Teddy Roosevelt did, sit in the bar of the Menger Hotel. Conversation comes easy. Let me tell you about Larry Gonzales. He works in the reservation office. That is where I stormed in, bent out of shape about malfunctioning equipment in the "business center". Larry with his soft voice had me... More

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hectorvenegas, General Manager at Menger Hotel, responded to this review
20 May 2013

We truly appreciate you taking the time to share your experience with Trip Advisor. Please accept my apologies for the situation you experienced in our business cernter. I am very pleased to learn that Larry Gonzales was able to assist you. It is truly rewarding when a guest takes the time to personally recogonize a member of our staff. Your... More

Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 May 2013

My husband and I recently stayed two nights at the Menger Hotel in San Antonio for our 1st wedding anniversary. We were very pleasantly surprised when we were upgraded to the Alamo Suite at the same rate we had booked for the King room. The Suite was huge, beautiful, and had great views of the Alamo and plaza! This surprise... More

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hectorvenegas, General Manager at Menger Hotel, responded to this review
21 May 2013

We would like to thank you for taking the time to share your delightful experiences with Trip Advisor. Congratulations on your first wedding anniversary. We are pleased that you selected the Historic Menger Hotel for this special occassion. We hope that you select the Historic Menger Hotel as your lodging choice for many years to come to celebrate or just... More

Egg Harbor Township, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013

This was my first time staying in the 'Ol Menger. The hotel is in a great location, within walking distance to the River Walk. The hotel is old but nice. Rooms were fine. Staff was nice. I will stay here again.

Was this review helpful? Yes
hectorvenegas, General Manager at Menger Hotel, responded to this review
13 May 2013

When a guest takes the time to share their experiences with Trip Advisor, it is truly appreciated. We are pleased your first stay will be one of many in the future when your travels bring you back to San Antonio and the Historic Menger Hotel. Best regards, Hector R. Venegas General Manager More

Austin, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 11 May 2013

Location was great. I did not see any ghosts, which was def a plus. It does have an 'antique' feel to it, but that is just fine with me. Shower got a bit hot, then cold, but besides that, everything else was fine. Biggest plus for me was dealing w/ the Accounts receivable rep after my trip. He was very... More

Was this review helpful? Yes
hectorvenegas, General Manager at Menger Hotel, responded to this review
13 May 2013

I would like to thank you for taking your time to respond to Trip Advisor. It is our goal that every guest leave with fond mmories of their stay and we are pleased that you shared your positive experiences. When a guest recognizes our staff efforts, it is truly rewarding. Your comments have been shared with the ladies and gentlemen... More

Peru, IL
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 9 May 2013

I have read several of the other reviews and I think we all have different ideas on what to expect from a hotel. I have never experienced a bad bed in this hotel but I have had some rooms that are not as big as others. The bathrooms have always worked well but they are small also. But the charm... More

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hectorvenegas, General Manager at Menger Hotel, responded to this review
10 May 2013

We would like to thank you for taking the time to share your experience at the Historic Menger Hotel. We are pleased that you and your family enjoyed your stay. We value the traditions established througout our 154 years of continious operation and knowing you as a frequent guest, we would like to express that it has been our pleasure... More

Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 May 2013

Hotel is not actually bad, I liked the whole antique feeling especially it being considered a historic site and haunted but, I think the bathrooms need some remodeling, beds can be a little more comfortable and the balcony for the rooms can use some remodeling. The elevators since it's an old building definitely took a long time as expected. The... More

Was this review helpful? Yes
hectorvenegas, General Manager at Menger Hotel, responded to this review
10 May 2013

We would like to thank you for sharing your experience of your stay with Trip Advisor. It is very rewarding when a guest recognizes our efforts toward historic preservation while offering modern conveniences to our guests. It is our goal that every guest leave with fond memories and we are pleased that we exceeded your expectation.s We look forward to... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 May 2013

This was my anniversary and this hotel was on my bucket list. Our biggest disappointment was the air being turned off every night! Because the hotel is a historical property the air is turned off in the whole hotel if the temperature falls to 40 F. They turned it back on in the morning, but our room did not cool... More

Was this review helpful? Yes 1
hectorvenegas, General Manager at Menger Hotel, responded to this review
8 May 2013

Your comments to Trip Advisor are truly appreciated. We are pleased that our Management Team responded when you expressed your concerns regarding your stay. We are striving to improve our services to ensure that this does not occur in the future. We hope when you are able to return to San Antonio, you will once again select the Historic Menger... More

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Additional Information about Menger Hotel

Also Known As:
Menger Hotel San Antonio
Address: 204 Alamo Plaza, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotels in San Antonio
#91 Business Hotels in San Antonio
#107 Family Hotels in San Antonio
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Historic 1859 hotel next to Alamo, 1 block from Riverwalk. Originally built in 1859, The Menger Hotel is located in central San Antonio, one block from the famed Riverwalk, the Children's Museum, and the Buckhorn Museum. Nearby points of interest also include the Rivercenter Mall, Henry B. Gonzalez Convention Center, and San Antonio Central Library. The hotel's Colonial Room Restaurant serves American regional cuisine for breakfast, lunch, dinner and brunch. The historic Menger Bar, a replica of London's House of Lords Pub, features cherry paneling and booth seating. Room service is also available.The Menger Hotel's tropical courtyard garden looks out onto an outdoor heated pool. On-site recreational amenities also include a spa tub, a sauna, and a fitness facility with cardiovascular equipment. The full-service Alamo Plaza Spa offers spa treatments including massages, scrubs, facials, and a Finnish sauna. More than 11,618 square feet of flexible function space accommodates up to 750 guests and includes the Plaza Ballroom, 9 meeting and conference rooms, poolside rooms, and a terrace that overlooks the Menger Court. Valet parking is available (surcharge). Complimentary wireless Internet access is offered in all public areas. The Menger Hotel is a smoke-free property.Built in 1859, the five-story Menger Hotel is next to the Alamo and just one block from the Children's Museum and the shops at the Riverwalk; the arts community of La Villita is four blocks away. The hotel features the Colonial Room Restaurant and the historic Menger Bar, a replica of London’s House of Lord’s Pub. Additional amenities include an outdoor pool, a spa tub, and a spa offering European-style treatments. ... more   less 
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