I was there for a couple days!
Good customer service, Soft beds,
Energy saving toilet, Hated their stupid slow loading tv. Man that annoyed me. Was trying to watch Family Guy!No free breakfast boooooooo! But there is a shuttle to and from the airport
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Thank you for you comments. I will look into the television issue.
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At first I liked the place. I pulled back the couch to plug someting in. Not only was it dirty, there was a condom wrapper. Told the manager. I got a breakfast voucher. Was in room 405.
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Thank you for bringing this to our Manager On Duty's attention while you were staying here. Cleanliness is very important to us and we take it very seriosly when we are not meeting our standards. Your comments were forwarded to the Housekeeper and were used to re-train the staff.
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Arrived a hotel just after sundown and before I could even get my luggage out of vehicle at the front door, was approached by "BEGGER" wanting money. Tried to avoid her, but she was pretty prescient and finally had to tell her to leave me alone..Once in the room ceiling tile, just inside door, was hanging down. Front deck was...
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Please accept my apologies for you not having a wonderful stay with us. Your satisfaciton is important to us. I do want to thank you for your review and bringing our short-comings to our attention. We will use comments such as these to retrain our staff.
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Location very convenient to Airport and destination.. Convenient shuttle from Airport with a good schedule.
Staff all very friendly and accommodating
Breakfast room large with very friendly staff made a great start to each day. Good buffet selection and made to order eggs. Fresh juices and good coffee.
On a previous trip, there was a constant hum of equipment from...
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Thank you for letting us how well we did. I will pass your comments to the rest of the staff.
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First, I reserved our room over the Labor Day holiday through an online discount web site. We started out late in the evening and knew we would not arrive until after midnight. My wife called to make sure we had two double beds since we had booked with 2 adults and two children. They said they could not reserve a...
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I have been staying at this hotel for years and have also held many work meetings at this hotel. The hotel is nice, clean and close to the airport. The people that work there are amazing...Thank you Teresa, Jay, Matt, Dusten and Elaine!!!
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Friendly staff, excellent customer service to the max made my week long business stay at Holiday Inn San Antonio Internation Airport one to be remembered. Theresa Lucas, Catering, immediately assisted with special requests for meetings space and was very available. All hotel staff were super friendly. Hotel was clean. Meeting space was well set up- and hotel rooms were clean...
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Rooms are clean, beds are adequate. Pillows could be updated. Internet is slow. Not a bad place to stay. Just OK.
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Thank you for your feedback. I am sorry you experienced a problem with the internet but we are in the process of evaluating our wireless high speed internet access to ensure we have ample coverage and bandwidth for our guests.
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Our stay at the San Antonio Holiday Inn, San Antonio Int Airport was extremely pleasant. We spent 5 days there and the hotel staff was very helpful. They run a shuttle service to the airport and to restaurants within 3 miles of the hotel. The front desk recommendation for restaurants were very good both close to the hotel and down...
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This hotel is awesome in taking care of customers with meetings. Theresa and Dusten bend over backward to make sure all your needs are met. We had a very noisy group nest to our meeting and they got us moved to a quieter spot in about 10 minutes. Then, they brought us some pastries as a apology. WOW!
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