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Embassy Suites Hotel San Antonio International Airport

3.5 of 5
10110 US Hwy 281 North, San Antonio, TX 78216
Hotel amenities
Ranked #60 of 340 hotels in San Antonio
4.0 of 5 stars 114 Reviews
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114 reviews from our community

    Trip type
Traveller rating
    56
    33
    15
    4
    6
Date Rating
vpj420
San Juan, Texas
Senior Contributor
27 reviews
8 helpful votes
4 of 5 stars Reviewed 7 February 2012 NEW

Even though my daughter's and niece were participating in a cheer competition in San Marcos we decided to stay at this Embassy as opposed to the one in San Marcos based on one factor: price!! There was noticeable difference in price around $80. I've stayed at this location before and this hotel is by no means new. However, it is... More

Was this review helpful? Yes
Keith Harward, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review
9 February 2012

Thank you for your feedback regarding your stay with us. We look forward to your return visit to our hotel. More

Veito
Senior Reviewer
8 reviews
1 helpful vote
3 of 5 stars Reviewed 28 January 2012

I have stayed at this hotel twice. The stay here is okay if you are flying early out of San Antonio and need a bed for the night. What is also nice about this place is that you leave your car here while you travel. This will save money comPared to leaving the car at a parking facility. Full breakfast... More

Was this review helpful? Yes
Keith Harward, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review
6 February 2012

We appreciate your comments in particular regarding the complimentary breakfast and will look for ways to improve in this area. Thank you - Keith Harward More

cripps010
Houston, Texas
Senior Reviewer
9 reviews
3 helpful votes
4 of 5 stars Reviewed 13 January 2012

When staying near SAT airport, this is my favorite hotel. Doesn't feel completely modern and up to date, but definitely isn't dated. The breakfast selection here is also solid. Parking can be bad at times, and I hate the parking lot. More

Was this review helpful? Yes
Keith Harward, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review
6 February 2012

Thank you for your comments as we are looking for feedback regarding future renovation items. We have additional parking available in the back of the hotel for future consideration. Keith Harward More

Angela W
Tucker, Georgia
Senior Reviewer
7 reviews
1 helpful vote
3 of 5 stars Reviewed 8 January 2012

Client's office is in walking distance of this hotel. Good value, great breakfast, and nice manager's reception. Only negative is that the bathroom of my "non-smoking" room reeked of a previous heavy smoker. Would stay again. More

Was this review helpful? Yes
Keith Harward, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review
6 February 2012

We appreciate your feedback and are taking some additional measures regarding when a guest suite smells of smoke. Keith Harward More

Andrew H
Crested Butte, Colorado
Top Contributor
52 reviews
7 helpful votes
4 of 5 stars Reviewed 5 January 2012

This hotel has all what you may expect at an Embassy Suites - big atrium, breakfast, free drinks etc - but - its literally built in a major expressway so noise is an issue - also - it seems to be 40 years old.... Ok place right next to the airport. More

Was this review helpful? Yes
Keith Harward, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review
6 February 2012

We appreciate your comments regarding our hotel. The hotel was built in 1985 and has recently gone thru a renovation in 2007. We are gathering information for future renovations and will utilize your feedback for this. Keith Harward More

dives-k
Texas
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed 24 December 2011

The staff was friendly, buffet was elaborate and suite rates were reasonable. Overall a pleasant experience at Embassy. More

Was this review helpful? Yes
Keith Harward, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review
6 February 2012

We are so glad you enjoyed your stay with us and look forward to your return visit. Please let us know if there is anything we can do to make your stay more enjoyable on your next visit. Keith Harward More

uttrekr
Plano, TX
Senior Contributor
38 reviews
12 helpful votes
5 of 5 stars Reviewed 21 December 2011

I had a pretty darn good stay last weekend at this property. They let me check in early, breakfast was above average for an Embassy. Of course these are great places to bring the family with the 2 room suite setup and vast breakfast array. About the only 2 glitches were housekeeping (came back at 4PM and room not made... More

Was this review helpful? Yes
Keith Harward, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review
6 February 2012

Thank you for your comments. We are looking into the late cleaning process for our hotel to ensure all our guests needs are met with regards to the cleaning of their suite. The external renovation was a one time project to reseal and strip our parking lot. Look forward to your return visit to our hotel! Keith Harward More

JeanC_9
Alabama
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

As I read the reviews written by other recent visitors, I wonder why I can't feel as positive. I'm Hilton Honors Gold and stay exclusively at Hilton properties when I travel, which is often. However I must say that my visit to this hotel Dec 6-10 was not stellar. While the check-in process was very efficient and pleasant, when I... More

Was this review helpful? Yes
Keith Harward, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review
6 February 2012

We are sorry that your initial suite smelled on smoke and that you were not correctly put in a Hilton Honors Gold suite from the beginning. We are in the process of identify a better solution to our suites with regards to smelling smokey and will utilize your feeback to improve our our checkin process. Great ideas regarding Manager's Reception... More

Juan0126
Jersey City, New Jersey
Reviewer
4 reviews
5 of 5 stars Reviewed 21 November 2011

Excellent Customer Service!!! The front desk people are very professional and friendly. It was my first time in San Antonio I am so happy I picked Embassy Suites. It's conveniently located near the highway and only minutes away from the airport. There is even a Walmart a very short distance away. This is where I bought all of my souvenirs.... More

Was this review helpful? Yes
Keith Harward, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review
6 February 2012

Thanks for your wonderful feedback! We will review our our team the importance of checking the atrium for noise on a regular basis. Keith Harward More

eva2691
San Antonio, Texas
Top Contributor
59 reviews
23 helpful votes
4 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

In a tourist town like San Antonio, it's easy for folks to get ensnared by the downtown hotels, which are ridiculously expensive and sadly unremarkable. Since its opening in 1985, the Embassy Suites Airport in San Antonio has been run by the same manager, Keith Harward, which I think has a lot to do with this property's tradition of consistency... More

Was this review helpful? Yes
Keith Harward, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review
6 February 2012

Thank you for the raving review! It is a bit unusual to be the GM of a hotel for now 27 years, but I truely think of our hotel as "my home away from home". We look forward to returned visit to our hotel! Keith Harward More

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Embassy Suites Hotel San Antonio International Airport Also Known As

  • Embassy Suites San Antonio
  • San Antonio Embassy Suites
  • Embassy Suites San Antonio Tx
Address: 10110 US Hwy 281 North, San Antonio, TX 78216

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