We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Eilan Hotel Resort & Spa

4.0 of 5
17103 La Cantera Parkway, San Antonio, TX 78256
Hotel amenities
Eilan Hotel Resort & Spa
Ranked #79 of 343 hotels in San Antonio
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

121 reviews from our community

    Trip type
Traveller rating
    62
    30
    14
    8
    7
Date Rating
Houston, Texas
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

We stayed at the Eilan as part of a wedding group, having stayed in the area I was looking forward to a short weekend away in the hill country. The rooms and decor of the hotel are very pretty and luxurious, but the overall service is lacking. We ate lunch at the restaurant and waited over an hour for our... More

Was this review helpful? Yes
San Francisco
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

I have been a business traveller to San Antonio for several years now and since I discovered the Eilan, I don't stay anywhere else. The Eilan is a 5 star property at a 3-star price, so its great value for the discerning business or leisure traveler. As for location, it is situated in the NW part of San Antonio, near... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 May 2013 via mobile

In door poor closed Spa moved into a hotel room No room service after 1030 pm Only eatting option is over priced restaurant. $25/ night resort fee???? Westin is down the road....I suggest you end up thre before staying here.

Was this review helpful? Yes
Ellen_Seymore, General Manager at Eilan Hotel Resort & Spa, responded to this review
17 May 2013

Thank you for taking the time to comment about your stay. Our apologies for the indoor pool and spa closure for repairs. The indoor pool is back open!! We do offer an delicious overnight menu through room service. We hope you give us another opporturnity to serve you in the future. More

Round Rock, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

I can't say we were let down in any particular category. It was clean, comfortable, pretty, and the staff was nice. But it's WAY overpriced for it's value. The parking situation alone is a huge turn-off. You have to park a mile away, or pay $25 per night for valet (plus tipping the drivers). Very poorly planned and mapped out... More

Was this review helpful? Yes 1
Ellen_Seymore, General Manager at Eilan Hotel Resort & Spa, responded to this review
17 May 2013

Thank you for taking the time to share your comments. Our resort fee cover a multitude of amenities from WiFi to retail discounts to daily refreshments and more. We will certainly check the website to ensure this charge is communicated properly. We hope you give us another opportunity to serve you in the future. More

Coastal Carolinas
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 6 May 2013

We spend 2 nights at what we thought was a 4-5 star hotel and spa....it wasn't. The room was very nice, clean,and had the amenities that one would expect at such a hotel. It was a welcome respite after a long day of travel...unfortunately, our first night began with a noisy ac unit that banged every time it went on.... More

Was this review helpful? Yes
Ellen_Seymore, General Manager at Eilan Hotel Resort & Spa, responded to this review
17 May 2013

Thank you for your candid comments regarding your stay. We apologize that your experience wasn't up to our standards. Hopefully you will allow us the opportunity to serve you again in the near future. We should have more shops and restaurants in the development very soon. More

San Marcos, Texas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 29 April 2013

I had to go out of town for a few days for work, and didn't want want to have to commute everyday. I chose this resort because of the location, and for the 1 night last minute deal on a hotel booking website. I thought I got a good deal for one night, what I got was a crap show!... More

Was this review helpful? Yes 2
Ellen_Seymore, General Manager at Eilan Hotel Resort & Spa, responded to this review
17 May 2013

We truly apologize for your experience. The development is working on improving signage. We hope you give us another opportunity to provide exceptional service and more memorable stay. More

Cleveland, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 April 2013

This is a beautiful, modern property. My room, a corner suite, was well appointed and impeccably clean. The bed was comfortable and the bath spacious and functional. I especially enjoyed the enormous shower, though the commode was one of those odd ones that sit so high off the floor that an adult's feet will very nearly dangle if you're not... More

Was this review helpful? Yes
Shreveport, Louisiana
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 20 April 2013 via mobile

Stayed here for the weekend of my birthday. The rooms are very nice, good size TVs, awesome pool and bar, and the staff is very helpful and supportive. The area is very close to a lot of things to do in the area, including Six Flags that's right across the street. I think the nightly room rate is fair for... More

Was this review helpful? Yes
Ellen_Seymore, General Manager at Eilan Hotel Resort & Spa, responded to this review
17 May 2013

Thank you for choosing Eilan Hotel Resort and Spa as your getaway destination. We look forward to welcoming you back as one of our many return guests. More

Houston
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 14 April 2013

My wife and two of her female friends recently stayed at the Eilan Hotel for a girls weekend. They arrived slightly after noon and checked in (their rooms were ready). They had a spa appointment at 1pm, so their plan was to have a quick lunch and then go to the spa. They went to the hotel restaurant, ordered, but... More

Was this review helpful? Yes 1
Ellen_Seymore, General Manager at Eilan Hotel Resort & Spa, responded to this review
17 May 2013

Thank you for choosing Eilan Hotel Resort and Spa for your girls getaway. We are delighted the ladies enjoyed the spa. Many apologies for the other distractions. Hope to see the ladies again in the near future for more pampering. More

Scottsdale, AZ
Top Contributor
172 reviews 172 reviews
42 hotel reviews
Reviews in 46 cities Reviews in 46 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 11 April 2013

The property is absolutely beautiful. The hotel is situated on a hill above the Shops at La Cantera, next to the Westin. The setting is like a village with apartments, retail and office buildings. This entire complex looks empty and there is not much energy. However, the hotel is beautiful. Light, bright rooms. Walk-in shower...if you're traveling with small kids,... More

Was this review helpful? Yes
See 2 more reviews by laplume9254 for San Antonio
Ellen_Seymore, General Manager at Eilan Hotel Resort & Spa, responded to this review
17 May 2013

Thank you for choosing Eilan Hotel Resort and Spa for your special birthday celebration. It was a delight to have your family stay with us. We look forward to your return. More

Drury Plaza Hotel San Antonio North
Great value on a similar hotel
San Antonio, TX
4.5 of 5 stars 85 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in San Antonio
Family-friendly
The Westin Riverwalk
The Westin Riverwalk 4.5 of 5 stars 1,467 reviews
Romantic
Drury Inn & Suites Riverwalk
Drury Inn & Suites Riverwalk 4.5 of 5 stars 650 reviews
Luxury
Comfort Suites Alamo/Riverwalk
Comfort Suites Alamo/Riverwalk 4.5 of 5 stars 443 reviews
Good for business
Hyatt Regency Hill Country Resort and Spa
Hyatt Regency Hill Country Resor... 4.0 of 5 stars 599 reviews
Show Prices ABS:HotelCheckRates-d99535?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d123559?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1140713?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99453?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these San Antonio hotels
Westin La Cantera Hill Country R... 4.5 of 5 stars 934 reviews Mokara Hotel and Spa 4.5 of 5 stars 346 reviews JW Marriott San Antonio Hill Cou... 4.5 of 5 stars 748 reviews Hotel Contessa 4.5 of 5 stars 1,028 reviews
Show Prices ABS:HotelCheckRates-d108571?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d288617?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1584731?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d570285?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 343 hotels in San Antonio, ranked by popularity

Been to Eilan Hotel Resort & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Eilan Hotel Resort & Spa

Address: 17103 La Cantera Parkway, San Antonio, TX 78256
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #79 of 343 hotels in San Antonio
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Eilan Hotel Resort & Spa, located in the Hill Country of San Antonio, Texas, announces its much anticipated opening as the area’s newest sustainable luxury boutique hotel. The 165 guestroom and suite hotel is part of Eilan, San Antonio’s newest 120 acre mixed use development also comprising of high end residences, retail outlets, and commercial space. The Eilan Hotel Resort and Spa provides its guests a total luxury hotel experience bringing together the intimacy of a boutique setting with the grandeur of a resort. Guests will have access to a wide array of features including a fitness center with lap pool and golf simulation room; 24 hour in room dining; spa facilities with 10 unique treatment rooms; six private lush gardens; exquisite event and executive meeting facilities; and a fine dining experience at the Stephan Pyles inspired Sustenio. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Hotels.com, Booking.com, LHW, Venere and Tingo so you can book your Eilan Hotel Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Eilan Hotel Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Eilan Hotel Resort & Spa
Show the lowest price for this hotel (from our partners)
Show Prices