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SpringHill Suites San Antonio SeaWorld/Lackland

3.0 of 5
138 Richland Hills Drive, San Antonio, TX 78245 (Far West Side)
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SpringHill Suites San Antonio SeaWorld/Lackland
Ranked #114 of 343 hotels in San Antonio
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82 reviews from our community

Traveller rating
    33
    24
    12
    9
    4
See reviews for
Families
62
 
Couples
6
 
Solo
3
 
Business
8
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Saint Louis, Missouri
Top Contributor
65 reviews 65 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 11 May 2013

This is a newer hotel. The rooms are clean and comfortable. Conveniently located close to Lackland AFB as well as Sea World. There are a lot of restaurants nearby as well as shopping including Target and Walmart. Brenda at the front desk is a gem. She is always pleasant and friendly. The management is very lucky to have her. She... More

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See 6 more reviews by Jan M for San Antonio
Lee's Summit, Missouri
Top Contributor
67 reviews 67 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 10 May 2013

Reasonable priced, room was adequate, but very crowded! I am told by staff it is packed always due to its proximity to Sea World. If you want the free breakfast, you better be up early. Insufficient parking due to restaurant next to hotel. If you get there late, you'll be walking. We also had trouble with our room keys. Every... More

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See 4 more reviews by RoadKing68 for San Antonio
Munich, Germany
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 May 2013

The rooms are new and modern, have a separate sitting area and the beds are also comfortable. The price we payed was $105 incl. tax. If it's all what you expect from a hotel for this price, so you could be happy here. We've been welcomed at the reception by Adrian. He was able to give us the key card,... More

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See 3 more reviews by 0_Aneta_0 for San Antonio
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 April 2013 via mobile

The staff was very friendly and helpful. The location was very easy to find and easy to get to other locations from there. The biggest plus was the size of the room. We travel with 5 people and sometimes suites are not truly sufficient in size, however the rooms here were substantially sized for our family. The pool is a... More

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Houston, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 April 2013

We stayed at this hotel because were big, and we were a very large family, it was a very good experience overall, very good guest services, they have a very good gym and an indoor pool that we enjoyed as well, beds were soft an rooms were spacious and rooms were very well decorated, very close to Seaworld was also... More

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See 2 more reviews by Oswaldo_S122 for San Antonio
Arlington, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 April 2013

This hotel is in a great location, it was right in the middle of Sea World & The River walk. The rooms were very nice however were a little small. The beds were not too comfortable but was ok for the price that we paid. The only bad thing about the hotel is that the breakfast was horrible, there were... More

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See 2 more reviews by Ni'Esha F for San Antonio
New York City, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 14 April 2013

The location was fine as we are aiming to spend time at Sea World. The room was clean, great and very good. Wifi connection speed was excellent. The only problem and it was a major one was when they indicated they were out of various breakfast options. This is unacceptable and indicates poor planning on supplies from management's part. They... More

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See 2 more reviews by DrEitan for San Antonio
Tyler, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

The room is spacious, and the 2 bathrooms was very convenient. It is really close to SeaWorld, and there is a restaurant nearby, like really close restaurant which was really nice and food was great. breakfast was okay, and the waffle line was long so i suggest going there really early or almost late. that is the time when people... More

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Temple, Texas
1 review
2 of 5 stars Reviewed 21 March 2013

We have stayed here 2 times now and it was our last. I can accept some inconsistencies with being understaffed and not having sheets in the room for the sleeper (and multiple stains on the carpet and sofa). But then to be told a shorter wait time for sheets and blanket then still not ready with 3 trips down to... More

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ttribby, Guest Relations Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review
1 April 2013

Thank you for taking the time to communicate why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Our company aims to consistently deliver a professional service to our customers. We will evaluate how we can prevent this problem from... More

Wichita, Kansas
Top Contributor
106 reviews 106 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 21 March 2013

Great location for Sea World. Turn right on access road as you leave and you will see a small sign pointing to the exit for Sea World. Hop on 151 and it will take you 10+ minutes to get there. Clean and quiet location and good breakfast in the morning. The line for waffles was long with so many kids... More

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See 7 more reviews by 8675309bergman for San Antonio
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Additional Information about SpringHill Suites San Antonio SeaWorld/Lackland

Also Known As:
Springhill Suites San Antonio Seaworld/Lackland Hotel San Antonio
Springhill Suites San Antonio Seaworld/Lackland Hotel
Address: 138 Richland Hills Drive, San Antonio, TX 78245
Phone Number:
Region: United States > Texas > San Antonio > Far West Side
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#76 Family Hotels in San Antonio
Price Range:
Hotel Class:3 star (3*)
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