My room was not ready at check in, was given a dirty room after my wait! Came back to complain and there was a line of people in the same situation. Asked for manager to contact me, never heard a peep. I have called several times to express my frustration, but the so called management is always in a meeting...... More

My wife and i just returned from a stay at this hotel during cinco de mayo weekend. We usually stay in this area because my wife has family close by. We knew that this was a new hotel so we decided to check it out. We had a king room that was very large and had lots of room. The... More

I was in San Antonio for 10-weeks of training and stayed at this Candlewood Suites after the recommendation of a friend. I am very glad I stayed at this property. My room was very nice and very functional. Stove top burner; microwave; full size fridge; and dishwasher. Good size room. Very good rate. Great exercise room which I used quite... More

Upon check-in I was informed that a long staying guest needed my room type (smoking) & therefore they could not accommodate me. While the staff were not rude, they also did not seem to care that I was inconvenienced. Later when I requested extra blankets they gave me a blanket with large holes in it. Upon checkout the staff did... More

My husband and I stayed at Candlewood Suites for the first time. We loved it. We had a 1 bedroom suite. The price was low and the room was fantastic. We loved it! The staff was so nice, especially Felicia. It is nice to encounter such a friendly and helpful staff. We had a king size bed and for the... More

If you want to stay somewhere that makes you feel at home, come here!! Check-in was promt, and service was great; the Front Desk Staff made sure I had everything I needed no questions asked! The only thing that could have been better is parking on the front of the building but overall I will stay at Candlewood from now... More

We only stayed one night but it was close to Seaworld and that was what we were interested in. However we found the accommodations more confortable than we had expected. We also enjoyed the swimming pool especially after a hot day at Seaworld.

This is a very nice place, but the service is horrible. We had to ask if there was a cot or extra blankets we could have 3 times (over a 7 hour period) and never heard back. When we called back they did not care and told us they could do nothing to help us. Felt they didnt care and... More

I checked into this hotel at 2200 hours, after fleeing from another extended stay hotel in San Antonio. It was like finding an oasis in the middle of Death Valley by comparison. The front desk staff was exceedingly welcoming, friendly and helpful. The entire facility is scrupulously clean and inviting, the rooms quiet and marvelously comfortable. There is an exercise... More