We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 343 San Antonio hotels

Omni San Antonio Hotel

4.0 of 5
9821 Colonnade Boulevard, San Antonio, TX 78230
Hotel website
Hotel deals
Hotel amenities
Special Offer
12% Off! Book Now & Save!
Omni San Antonio Hotel
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Hotels.com Travelocity
and 11 more sites!
73%
Ranked #108 of 343 hotels in San Antonio
Most recent review
5 of 5 stars Reviewed 7 June 2013
Roxanne S Kemah, Texas
Write a Review

269 reviews from our community

Traveller rating
    99
    94
    35
    26
    15
See reviews for
Families
87
 
Couples
50
 
Solo
13
 
Business
73
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kemah, Texas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 7 June 2013 via mobile

First off, they allow dogs. It is a 50-dollar fee and well worth it if you have a dog and don't want to kennel it. The service is probably the best I've received in the hundreds of hotels I've stayed in. They make you feel like they have been waiting for your arrival and want to make sure your stay... More

Was this review helpful? Yes
See 5 more reviews by Roxanne S for San Antonio
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review
10 June 2013

Thank you for making us your new favorite San Antonio Hotel. We really appreciate it. The associates are enjoying creating memorable experiences as we continue "Summer at the Colonnade". More

San Antonio, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 June 2013

I had the opportunity to attend Federal Recognition Awards Ceremony 4 Jun 2013 with the Air Force Inns Lodging team. We were "Honorable Mention" for the team award! Room layout was clean, neat, attractive and, very presentable. Table layout all in the right places very professional. Food quality great; hot food, chicken was moist and juicy; vegetables were colorful &... More

Was this review helpful? Yes
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review
14 June 2013

First off congratulations for being selected as honorable mention for team award. Thank you for sharing the customer service you received from Jose. I have shared your comments with Jose as well as the department. It is always special to recognize associates for providing outstanding service. Also, shared with the Chef your positive comments regarding the food. Thank you Delfin... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 30 May 2013

I guess perhaps my expectations were set high after a wonderful experience at the Omni Las Colinas in Irving but this hotel was horrible from beginning to end. I called in to reserve and spoke with Jessie. She was quite rude and abrupt and acted like I was a nuisance. That should have been my first clue. I called back... More

Was this review helpful? Yes
See 3 more reviews by vister72 for San Antonio
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review
3 June 2013

It was with mixed emotions with which I read your tripadvisor response. While feedback from our guests is always welcome and of significant value, I was disturbed by our failure to meet the high standards we strive to maintain and of which you have every right to expect. It is our goal to consistently provide the highest quality in both... More

Dallas, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 May 2013

The staff was courteous and helpful. When I needed a few more shampoos for the room, because there were 4 of us in there, they sent them right up on a Saturday night at 9. It is a very nice property, it is clean, good amenities. It was sweet that they had kid backpacks with various toys in them and... More

Was this review helpful? Yes
See 5 more reviews by LMVtravel for San Antonio
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review
3 June 2013

We are glad you enjoyed your stay with us. Memorable times at the San Antonio Colonnade this summer. Come back and enjoy. Delfin Ortiz General Manager More

Dallas, TX
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 13 May 2013

It's an older hotel, so the rooms are dark. I was in a "parlor" room that had a small "living room" separate from the bedroom. This arrangement was okay, except that the bathroom was tiny. The lobby was pretty, the personnel were nice, and the bed was comfy.

Was this review helpful? Yes
See 5 more reviews by Beachiz for San Antonio
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review
13 May 2013

Thank you for your comment. All guest rooms are now renovated. No longer dark, as this was the comment of our rooms prior to renovation. Look foward to your future visit. Delfin Ortiz General Manager More

Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 May 2013 via mobile

Spent a week at this Omni while in San Antonio on business. Nice room, good sized full bath with a vanity as well just outside the bathroom. Had turndown service and morning beverage of your choice delivered to your room in addition to the in room coffee service. They have a Get Fit Kit available to guests that contains a... More

Was this review helpful? Yes
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review
13 May 2013

Thank you for your recent stay and comments. All guest rooms are renovated. Look forward to your future visit to the Omni San Antonio at the Colonnade. More

Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 8 May 2013

We took in a "secret deal" and got this hotel. We wanted to stay closer to downtown and the River Walk, but decided if we couldn't do it cheaply, then we'd do it cheaper and stay at a nicer place. This Omni isn't the greatest, but it served our purposes well. While it wasn't centrally located downtown, it was very... More

Was this review helpful? Yes
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review
13 May 2013

Thank you for your recent stay and feedback. While not on the Riverwalk we have alot happening in our area. Shops, great restaurants and convenience to the parks. Delfin Ortiz General Manager More

Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 May 2013

Nice hotel by the River walk, friendly staff but the concierge was always at the phone and did not have time for the people waiting and was rude. Breakfast was good and the brunch on Sunday was excellent. Parking is expensive, but there is a public parking right across the street.

Was this review helpful? Yes 1
See 5 more reviews by Irving001 for San Antonio
Nashville, Tennessee
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 7 May 2013

I travel for work and stay in a wide range of hotels. Honestly, I'm accustomed to more luxury in an Omni, however, this is an older hotel that is under renovation. When completed, I suspect it will be another great Omni Hotel. With that said, this hotel was still above average in my experience of business trips. The room was... More

Was this review helpful? Yes
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review
13 May 2013

Thank you for the feedback. All guest rooms are now completely renovated. And many agree, our bartenders do a great job. More

Dayton, OH
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 May 2013

I stayed here a week on business. I was supposedly in a remodeled room but it appeared dated and in need of new carpet. I had to call three times over 3 days to get the the lamp fixed and finally a vey nice Maintenance employee fixed it very quickly. She was very nice! The room was very clean with... More

Was this review helpful? Yes
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review
13 May 2013

Thank you for your recent stay and comments. Our renovation is now complete. The guest room during your stay may not have been remodeled. The new rooms have lighter fabrics and recent comments have been positive. Look forward to your future stay with us. Delfin Ortiz General Manager More

 
 
Omni San Antonio Hotel
Check-in Check-in Check-out Check-out
 
 
Drury Plaza Hotel San Antonio North
Great value on a similar hotel
San Antonio, TX
4.5 of 5 stars 90 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in San Antonio
Family-friendly
Drury Inn & Suites Riverwalk
Drury Inn & Suites Riverwalk 4.5 of 5 stars 662 reviews
Romantic
Comfort Suites Alamo/Riverwalk
Comfort Suites Alamo/Riverwalk 4.5 of 5 stars 454 reviews
Luxury
Hyatt Regency Hill Country Resort and Spa
Hyatt Regency Hill Country Resor... 4.0 of 5 stars 613 reviews
Good for business
Drury Plaza Hotel Riverwalk
Drury Plaza Hotel Riverwalk 4.5 of 5 stars 1,112 reviews
Show Prices ABS:HotelCheckRates-d123559?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1140713?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99453?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d625299?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these San Antonio hotels
Omni La Mansion del Rio 4.0 of 5 stars 782 reviews Eilan Hotel Resort & Spa 4.0 of 5 stars 130 reviews The Westin Riverwalk 4.5 of 5 stars 1,501 reviews Hotel Contessa 4.5 of 5 stars 1,066 reviews
Show Prices ABS:HotelCheckRates-d99458?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2516677?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d99535?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d570285?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 343 hotels in San Antonio, ranked by popularity

Been to Omni San Antonio Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Omni San Antonio Hotel

Also Known As:
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni
Address: 9821 Colonnade Boulevard, San Antonio, TX 78230
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#77 Family Hotels in San Antonio
Price Range: €€
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Cheap Tickets, Booking.com, Otel, Hotwire, Venere, Olotels, Agoda, getaroom.com, Priceline, Tingo and HotelsClick so you can book your Omni San Antonio Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Omni San Antonio Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Omni San Antonio Hotel
Show the lowest price for this hotel
Check-in Check-in Check-out Check-out
Show Prices