We love staying at the Sheraton Gunter Hotel San Antonio. We attend a play at the Majestic sometimes twice in a year. Our first choice for the location, price and quality of service is the Sheraton Gunter. Yes, this is a historic hotel. You will find things have been updated and refreshed, but it is still historic. So, if you...
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Beautiful and wonderful location. Excellent beds, as would expect from a starwood hotel. I like staying here when I want to stay near the riverwalk!
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I would like to give this hotel the score of excellent ++. The entire staff during my stay (January 12-17, 2012) went above and beyond service, and it was done with such kindness, knowledge and excellent service!! The history in the hotel was unique, the restaurant's breakfast and their salmon dinner was wonderful, and the location of the hotel was...
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Dear Guest,
Thank you for staying at the Sheraton Gunter. We love it when we met our guest's expectations and share their comments with friends and family. We look forward to your next visit.
Sincerely,
Hotel Management
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My husband and I booked a queen size room for a 4 day weekend getaway, and was blown away! LOVED the Historic atmosphere of the hotel, which brought in the feel of the what the city portrays! It was so neat to see the history behind the hotel in the lobby. LOVED the hotel bar. Even though the room and...
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Dear Guest,
Thank you for your feedback and taking the time to post your comments. The Sheraton Gunter is a "grand lady" and we love it when guests appreciate her as much as we do. Your remarks will definitely be passed on to the associates. We hope to see you again very soon.
Sincerely,
Hotel Management
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The Sheraton Gunter hotel is located smack-dab in the best part of the San Antonio downtown. It is a charming old hotel that has renovated rooms that are modern and comfortable. I was impressed with the nice touches in my room on the 11th floor concierge level. They even thought to provide me with a set of foam earplugs to...
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Dear Guest,
We were delighted to know that you had a wonderful stay with us at the Sheraton Gunter. Thank you for recognizing our associates for making that happen. We look forward to your return and a chance to once again make your stay a memorable one.
Sincerely,
Hotel Management
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I reserved one queen room as a surprise for my parent's 38th anniversary. From the time of booking- to planning a surprise - to checking out - they have been great and efficient. I can't be there but from my parents feedback - they were in awe. They loved the place. Thanks to Mr. Sam Villa- he called me back...
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Dear Guest,
We have read your review and are so happy that we could make your special occasion even more special. I will definitely make certain the associates that made your stay a memorable one are recognized. Thank you for staying with us at the Gunter.
Sincerely,
Hotel Management
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Everything expected for a Starwood hotel. Rooms slightly dated but old building so they make best of situation. Staff friendly and efficient, club lounge ok, service at restaurant was great
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Dear Guest,
We read your review and are happy to know you enjoyed your time at the Sheraton Gunter. Thank you for recognizing our associates as they enjoy making each guest's stay a special one.
Sincerely,
Hotel Management
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I was there for 2 nights. The hotel is very nice, a bit of an older hotel but that added to the charm. Staff was very friendly and helpful. It was in great shape and very clean.
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Dear Guest,
Thank you for your feedback and taking the time to post your comments. We hope to see you again in the future.
Sincerely,
Hotel Management
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The hotel may be nice but I experienced nothing but RUDE and SNOBBY employees! Even when I called with a simple question I was hung up on! I've never been treated so rudely but an establishment before; I will never stay at one of their properties or recommend them to anyone.
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Dear Guest,
We are so sorry we fell short of your expectations and hope you contacted the front office manager to give us a chance to correct the problem. Thank you again for your comments.
Sincerely,
Hotel Management
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We were originally only going to stay here for two nights and then move over by the Air Force Base for my sons graduation but once we stayed at the Sheraton Gunter Hotel we just had to stay there for the rest of our trip. The hotel is historic and absolutely gorgeous and right in the center of town by...
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Dear Guest,
We are so pleased that your stay with us met your expectations. Thank you for recognizing our club level staff. Remember the Sheraton Gunter the next time you are in San Antonio.
Sincerely,
Hotel Management
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