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Staybridge Suites San Antonio NW-Colonnade

3.0 of 5
4320 Spectrum One, San Antonio, TX 78230
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Staybridge Suites San Antonio NW-Colonnade
Ranked #35 of 343 hotels in San Antonio
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65 reviews from our community

    Trip type
Traveller rating
    33
    24
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    1
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Date Rating
monterrey, mexico
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 8 April 2013

This is a recently renovated Staybridge Suites. I think it was supposed to be a non-smoking hotel and they decided to assign the 3rd floor to smoker guests. The IHG chat representative didn't ask if we needed a non-smoking or a smoking room, and I noticed the problem too late. The front desk manager kindly gave us a discount for... More

Was this review helpful? Yes
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW-Colonnade, responded to this review
12 April 2013

Dear MexicanMom, I want to first thank you for taking time to review our hotel . We do have designated smoking rooms located on the third floor we try to accommodate all room request if they are available . We are currently working on adding more access points to the property and upgrading our bandwidth so that internet connectivity will... More

Saint Paul, Minnesota
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 April 2013

We loved the breakfast and the social hour during the week nights. The appetizers and drinks were more than enough for dinner. The location is about 25 minute drive to downtown San Antonio, which was okay for us. The location was good, we felt safe... went for a run every morning and enjoyed the beautiful weather! The pool was nice,... More

Was this review helpful? Yes
See 3 more reviews by poofbear for San Antonio
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW-Colonnade, responded to this review
12 April 2013

Dear PoofBear, Thank you for the great comments regarding the breakfast and social hour I will update our attendants about the positive comments they have received. We apologize about the WIFI and im glad to hear our support team was of help during your stay. More

Corpus Christi, Texas
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 March 2013

You have to be careful as you could miss the street to turn as it is in an out of the way site. hotel was very clean, friendly staff and always looking out to be of service. Close to a busy area but no road noise heard from the room. looks like it was recently remodeled

Was this review helpful? Yes
See 11 more reviews by L G L for San Antonio
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW-Colonnade, responded to this review
12 April 2013

Dear LGL, Thank you for the wonderful review our hotel renovations were completed in June 2012 and we appreciate you taking notice. If you ever find your self back in San Antonio we would love to have you back . More

Austin, Texas
1 review
5 of 5 stars Reviewed 13 March 2013

I have never stayed at a Staybridge Suites before so we were going into this with minimal expectations. This was a Last-minute-Spring-Break-travel-with-Dad-on-business-getaway to San Antonio. What could go wrong? Well, it started out horrible... We we showed up for our stay here and our room was not ready. The only thing they had available was a SMOKING room with two... More

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DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW-Colonnade, responded to this review
15 March 2013

Dear John P, Thank you for the wonderful comments about our staff we strive to be one of the best in guest services and I'm glad to know it shows . We will be happy to have you back on property anytime you are in San Antonio. More

Houston, Texas
Top Contributor
52 reviews 52 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 March 2013

I like Staybridge Suites. I use them often on business trips, so it makes sense to stay there when traveling for leisure as well. We stopped for one night at the Staybride Suites Colonnade while passing through San Antonio on a mini-vacation. This property was a bit challenging to find, and our first effort was using the address printed on... More

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See 4 more reviews by AnotherNiteOnTheRoad for San Antonio
New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 February 2013

Fortunately, I have been very lucky with hotels in San Antonio and the Staybridge was another great choice. Staff was very attentive and customer-focused and check-in was a breeze. It must be a Texas thing! Room itself was clean, smartly furnished and had a good wi-fi signal. Only thing I would do is probably update the desk chairs to a... More

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See 2 more reviews by uptownles for San Antonio
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW-Colonnade, responded to this review
15 March 2013

Dear UpTownLes, Thank you for the great comments! We, as a staff, love to hear that we made your stay enjoyable and memorable.We look forward to any future visits you may have at our hotel,Thank you again. More

Denton, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 February 2013

First thing, I was traveling with my wife and three kids (5,8,10) so a little separation in a hotel room is a big bonus. This room was a King one-bedroom with double doors for the bedroom and a foldout couch in the living room. It also had a nice, small and well stocked kitchen with a bar/bar stools for meals.... More

Was this review helpful? Yes 1
vpt4320, Manager at Staybridge Suites San Antonio NW-Colonnade, responded to this review
13 February 2013

CraigT. I appreciate your honest feedback and I first want to Thank you for pointing out what a great staff we have. I truly feel fortunate to have a staff that cares. My apologies for the minor issues you experienced and I've addressed the cleanliness issues with my Management staff. The telephones, although, a bit outdated are cleaned thoroughly. I... More

Dallas, Texas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 26 January 2013

We have been to quite a few Staybridge Suites but this location was a level above. With a positive, helpful staff, this four night visit went smoothly. The rooms were clean, the suite was fully prepared and no kitchen items were missing. Everything was spotless! Each breakfast was delicious and the morning servers were delightful! They offered to make it... More

Was this review helpful? Yes 1
See 7 more reviews by ToriPlanoTexas for San Antonio
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW-Colonnade, responded to this review
29 January 2013

We very much appreciate your comments regarding your stay at the Staybridge Suites San Antonio -NW Colonnade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

De Pere, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 23 January 2013

We stayed here twice over the last year - both for extended stays and the staff were fabulous! The front desk is very helpful and everyone goes out of their way to be helpful and just say "hi". The rooms are nice and large and the beds are fairly comfortable - not like home, but good. The happy hour and... More

Was this review helpful? Yes 1
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW-Colonnade, responded to this review
29 January 2013

We very much appreciate your comments regarding your stay at the Staybridge Suites San Antonio -NW Colonnade. It is always a pleasure to receive positive feedback. We greatly appreciate your return stay with our hotel and I will notify our staff on the wonderful feedback you have provided. Thank you again for sharing your experience, and we hope your next... More

Wichita, Kansas
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 31 December 2012

We stayed at this hotel for 3 nights for an after-Christmas vacation/getaway with our 17 year old son. Nice location - about 20 minutes to SeaWorld, 20 minutes to the RiverWalk/Alamo, about 20 minutes to some nice shopping areas. About 2 blocks from a Starbucks, and lots of restaurants close-by. It's just off of I-10, but tucked away in an... More

Was this review helpful? Yes 1
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW-Colonnade, responded to this review
29 January 2013

We very much appreciate your comments regarding your stay at the Staybridge Suites San Anotnio NW-Colonnade. It is always a pleasure to receive positive feedback. I will share your comments with our team.The recommendation is much appreciated and we are happy to know that you had such a wonderful stay at our property . Thank you again for sharing your... More

 
 
 
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Additional Information about Staybridge Suites San Antonio NW-Colonnade

Also Known As:
Staybridge Suites San Antonio Nw-Colonnade Hotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio
Staybridge Suites San Antonio
San Antonio Staybridge Suites
Address: 4320 Spectrum One, San Antonio, TX 78230
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotels in San Antonio
#45 Business Hotels in San Antonio
#46 Family Hotels in San Antonio
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Staybridge Suites Northwest Colonnade offers guests a pleasant atmosphere, accessible location, and many of the same comforts of home. Our 3-story, interior corridor hotel is ideally located next door to the San Antonio Medical Center, at Interstate 10 West/Wurzbach, which provides easy access to the South Texas Medical Center, Six Flags Fiesta Texas, Shops at La Cantera, and a 10 minute drive to our famous Alamo, and River Walk. We are also only located 12 miles (20 minutes) from the San Antonio International Airport (SAT) and located conveniently to top companies like USAA, USTA, Harris Corp and Toyota. We have studio, 1 bedroom, and 2 bedroom suites, each with full kitchens that are sure to meet the needs of any traveler, whether it be for a night, a week or longer. Pets are also welcome at a minimal fee. During your stay, we invite you to take advantage of our well-equipped fitness center and free laundry services. A refreshing outdoor pool, sports court and BBQ pavilion are also provided for your recreation. Each morning, be sure to visit our hotel s complimentary hot breakfast buffet, and in the evening, join us in our community great room for complimentary beverages and hors d oeuvres Tuesday - Thursday. We also have wireless Internet throughout the hotel, free of charge. As you plan your trip, we encourage you to explore our excellent rates and make your reservation today. ... more   less 
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Staybridge Suites San Antonio NW-Colonnade
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