I just spent a 6 month stay at this hotel and all I can say is WOW!. This place has customer service down. I work on the road and spent the last three years in hotels in several states, and this location is the very best. The manager, Sue is amazing, she has trained her staff to not be just... More

Don't stay here the hotel room wasn't clean at all very old and smelled in the hall way the parking lot isn't secure AT ALL my mother in laws car was stolen the hotel did put us in there other hotel downtown but that was after we made a big deal about how uncomfortable we were bc 3 cars where... More

Spent a night here before flying out, it has all the amenities expected at a residence inn. We booked the two room suite and it was nicer than some because it had a fire place, but it was in need of some updating. The windows didnt close all the way and the bathrooms were dated. For a night it was... More

The hotel was great. I arrived there at 11:30am, did a early check-in. The front desk was great. The room had a queen bed in the master, a queen sofa bed in the livingroom, stovetop, full size frig and dishes. I booked this hotel a day before leaving and all of my requests were made. Will go back again.

Stayed at this hotel during an overnight layover and found it to be a great value. When I arrived, I called the hotel for their complimentary airport shuttle van and someone picked me up in 15 minutes. You must call the hotel to receive this service. Their shuttle does not automatically come every 30 minute. Arrival: Once i arrived at... More

The two bedroom suite was perfect for a visit to San Antonio with our son. Our son has always wanted to visit the Alamo so we planned a trip to the area. The hotel is convenient to all the major sights, the airport and many restaurants. The staff was super friendly and the full hot breakfast was very good each... More

Would stay here again. Easy access to Fort Sam and the airport. Plenty of dining options close by. The front desk staff was very friendly and professional. The room was a good size with a functional kitchen and a comfortable bed. The free wireless was was fast enough to stream video (much appreciated!). Didn't make it to the manager's reception,... More

Great staff, very accommodating. This is an older hotel, but it is updated and clean as a whistle. Everyone was very welcoming, from the Desk Staff to the Breakfast Attendants to the Evening Reception Attendant. Vanessa was especially helpful, as was the rest of the Front Desk. A-1 all the way. There is only one computer in the Business Center,... More

This was one of the best weekend values I have ever experienced. We had a 2 room suite. Front Desk service was excellent, very good breakfast, pool, hot tub, tennis court, basketball. Yes, the planes were noisy and distracting.