We were guests of this hotel from May 1st thru May 4th. The accomodations of the hotel were very good and the staff was very helpful. We had the same waiter each morning in the restaurant whose name was, Rene Ochoa. He was most attentive and extremely helpful. He not only remembered our daily orders but he helped us obtain... More

My husband came here for business, he came a couple days early and brought me. The front desk was accommodating each morning, at breakfast, Rene offered positive tips for restaurants, tourist spots, etc. location wise we walked around the corner to start our Riverwalk. Good choice!

This hotel is big & a really nice place to stay while in San Antonio. It was formerly a bank & is beautifully decorated. our room was very nice with a view over the city & was large with a king sized bed & plenty of room to move around , although the bathroom was small with the toilet right... More

My 2 friends and I stayed at the Crowne Plaza this past Saturday night. Everything was really, really nice. We had 2 rooms and when checking in, they had already arranged for us to be on a high floor, overlooking the pool, with adjoining rooms. The Valet and Front Desk staff were extremely friendly and helpful. Room was large and... More

Our room was wonderful but Rene Ochoa, in the restaurant, made our stay terrific. He greeted us so warmly every time we ate in the restaurant and we felt like we made a good friend. We'll be back...........just because of the warm hospitality of this man. Thank you, Rene.

I checked in...for one night stay on a Saturday.....after enjoying the riverwalk. We go back to the room for a restful Night sleep before driving back hm. No Rest at all...about 11 pm started hearing this loud noise. Start and stop All night. About 4am got up and checked out,

Stayed at this property for 6 nights. I found the staff to be helpful and the priority club turn down service with nightly snack was an unexpected treat. Short walk to many restaurants. Not directly on the Riverwalk but access was close enough. Downside: Although on the Priority club level I found the room to be the complete opposite of... More

My husband and I stayed in this hotel for an anniversary getaway weekend. First of all, when we checked in we paid for self parking in the parking garage. When we went into the parking garage, the room key that has to be swiped wouldn't hardly work..After sitting there for 5 minutes trying to get the key to work, it... More

I stayed here on Saturday April 27th to April 30th for a Facility Managers conference, check in went smooth and my room was ready, the room was at the end of the corridor and in the room next to us were some younger people there for the Fiesta, they were loud at 5 PM and again around Mid Night when... More