Stayed here during Christmas 2011. The hotel is beautiful especially during the holiday season. The hotel sits at the base of the mountains and is a bit of a drive from anything but the setting was gorgeous with the snow capped mountains behind us. Our room was clean and comfortable but we would have loved a coffee maker and mini... More

The Hard Rock Hotel is very comfortable, clean and up to date. The beds are very comfortable, the decor is modern and relaxing. The registration desk is understaffed and slow, but the room made up for the delay. There aren't any "nice" restaraunts, but the casual places had good food at a reasonable price. The Casino was less than enjoyable,... More

Not shabby considering some of the negative things i read about this place. Although the clientele doesn't at all resemble the vegas counterpart, the rooms were nice and they have phenomenal odds on their craps tables. Free buy on 4/10 and 20X odds. Minus one star for the creepy old man who kept insisting on buying my wife and I... More

Stayed at the Hard Rock In July 2011 on business. Check in was a bit of a nightmare. Travelled from England and was greeted by a realjobsworth at reception who made us put our bags in with the conscierge as the room wasnt ready. We were absolutely shattered and had to wait until the allowed check in time to use... More

The room was very nice but lacked a coffee maker. Even the worst motels have a coffee maker. The pool was great but the front desk service was terrible and it took about 45 minutes to check out. While the hotel part is very nice, the casino part is not much better than it was way back when it was... More

This is a very nice hotel but the TV service was awful, only about 4 stations worked. The bed was not comfortable and the pillows they supply were flat as pancakes. The staff is friendly except at the TiWi resturant. We had a family reunion planned for that resturant 12/17/11 at 5pm for 21. The greeter was advised at 4:30... More

Let me start off by saying that normally I don't write reviews. If it is bad I just stay away or don't buy again, etc. Well, this casino and the venue I tried to enjoy were the absolute worst experience I have ever had. Coming to Albuquerque on business I saw that they had a Hard Rock. I opted to... More

Went to visit the hotel on a quick weekend trip with my wife and two teens. This hotel was built by a different organization and recently changed its name to Hard Rock Hotel. It appears that the only thing they did was to change the name, but skipped to do some renovations. The pool is a bit neglected (combination of... More

The hotel has NO TV channels! Out of 7 channels 4 of them are blank screens. You cant even get basic channels like ABC. They did not care. I called and they stated they plan to have channels by January 2012, online is states they have cable. They offered me $10 for breakfast from 6-9am. Half of the movie selections... More