This is a new hotel, which made lots of things nice, but then left us disappointed in other areas. The rooms were clean and well kept. But our door would not latch automatically when it closed. This made me nervous each time we left. I had to keep going back to the door and checking to make sure the door... More

We spent just one night at this hotel and it was just like home. The staff was very helpful and polite. We enjoyed our lunch just a few steps away at Joe Cottens Bar-B-Que. Wish we had planned to stay much longer. Y. Jimenez More

We booked this hotel with a couple of fears about the problems others had reported with reservations - we felt we could handle that, since it was truly the only problem we saw. Fortunately, checking in went very smoothly - no problems. The hotel staff was very nice and friendly. This is a non-smoking hotel, so we were a bit... More

Great hotel for a great price....at first I was worried about them botching my reservations as seen in other reviews, and sure enough when I arrived there they had some problems with locating my reservation, but they fixed this accordingly and we were lucky to stay here. All of the staff was helpful they have nice ammenities it is a... More

First the good: This is a nice and new (or at least refurbished)hotel still, with a beautiful pool area, comfortable beds and comfortable room, fairly easy to get to as well. But Best Western management really needs to audit this place to make sure it's up to their standards. The front desk person could barely speak English. In south Texas... More

A new, clean, well furnished, friendly Best Western on Hwy. 77. Reasonable rates, great dinner at Cotten's Barbecue, within walking distance on the same side of the highway. More

Wedding - group of 51 - Unable to understand the reps - Reservations were wrong (1 night instead of 2, King bed instead of double queen, etc...) - Unable to keep room for 2nd night as reserved - Customer reps non-friendly - As we tried to rectify issues, unable to understand what they are saying - Groom was not able... More

We stayed in town for a reunion and a few of stayed at each of the three major hotels in town depending on their prices. We stayed at best western as money is not as much of an issue for us. The rooms were pricier of the other hotels, but the service was terrible. No one smiles and the desk... More

The hotel is new and looks good and the rooms were very comfortable-it's the service that was a nightmare. We needed an extra bed and they made us go downstairs and get it ourselves even though there were 2 men sitting at the desk. We had to get our own towels everyday-they said they couldn't leave the desk to bring... More