Stayed here on a school trip with 100 students. It was nice, but not overly nice. The front desk staff was great (with the exception of one night clerk). The hotel common areas (hallways, stairwells, elevator, lobby) do have a odor of stale cigarettes, but for the price you really can't beat it. The rooms didn't smell and the beds... More

To start it off, the staff could not speak clear English and had little hospitality towards its guests. My family has experienced many terrible things in our hometown of Lincoln, Nebraska. But, this is so much worse. When we first checked in, the staff was not helpful at all and the front was not dressed appropriately. When we first walked... More

I choose to stay at Comfort Inn because they have a shuttle to the Gaylor convention center. All the hotels by the National harbor were expensive and I was looking for a way to save. The hotel staff was really good. In the evening they had a shuttle every hour. One day, I missed the one at 7:30 and I... More

I stayed here for a month in January 2012. The rooms were decent size and in good condition. The staff, especially the manager was eager to please and do whatever it took to make things right. The A/C went out and he was on it in a flash and had the problem fixed by replacing the whole unit in 30... More

This Comfort Inn is a few blocks away from a truly creepy liquor store (looked like gang members were thronging there). We stopped there before booking our room so I knew the place would be strange. The staff was fine, though, and we got our 4th floor room without incident. The whole place smelled like very stale smoke which bugged... More

It was bad. The shower didn't work. The owner wouldn't take anything off the price for my family'c inconvience. The front desk attendant "Rachel" was great! She knew we were treated badly and kept saying she we so sorry for all we went thorough checking in and during our stay. We were there for a family celebration and we were... More

Advantage : - Only the price. Some staffs are good Disadvantage ;- old property and away from city. rooms are on average cleaniness. no proper public transpotation though cabs available on request . Nothing to see around the hotel.

So it's not got the amenities of a 4 star....because it isn't a 4 star but there a some good things to say about our stay here. It felt family run as if everyone we met was related in some way. We were treated well from the check in to the complementary shuttle to the Gaylord Convention Center. We were... More

I attended two conventions at Gaylords between 4th and 14th October and stayed 10 nights at Comfort Inn and paid on average USD 89+ taxes. We were a group of around 30 people and had booked around 28 rooms . I was also little scared after reading bad comments on this property but after staying there for ten nights I... More