I was given a "handicapped" appointed room that had a stale smell and let that slide until I tried to take a shower with NO HOT WATER. After that, I requested another room which was an improvement... it had a bath tub, no stale smell and hot water. The television in the room and the ice machine on that floor... More

I stayed here for five nights recently, and wanted to give a review. The room was clean and elevators ran fast. I had a little trouble with the toilet, but perhaps the water pressure was not at where it needed to be. There were several channels on the TV that were quite fuzzy and hard to watch, but I did... More

Staff were very friendly and accommodating. Expedia had neglected to send my reservation, but they had a vacancy and were able to check me in at the same rate. I phoned Expedia to resend the reservation - no problem. They were happy to store my suitcases for a late checkout. Shuttle service to the airport was every half hour, and... More

If you're in town for the convention center or to do research at the library, this is a great place to stay. The prices are reasonable and include a breakfast in the downstairs restaurant. The food was great for FREE! The people are very friendly. It's a dated hotel and I wish there was a mirror outside the bathroom so... More

I was in Salt Lake City for RootsTech. The conference hotels were sold out and I tried this one. It's clean and close. It was a pleasant stay. They have a good breakfast but you'll need to stand in line for a while -- I nearly missed the opening session of the conference and started out with plenty of time...I... More

I picked the Shilo Inn because I was attending a convention at the Salt Convention Center and it was located right next to it. In this cae Location should not have been my desiding factor.On check- in I had to sign that I would pay a very high penalty if I violated the No-Smoking policy of the hotel yet when... More

We travelled to Salt Lake City for a trampoline competition in the Salt Palace across the street. The Shilo Inn was our team's choice for a host hotel and everything from the shuttle to the room cleanliness to the employee friendliness was fabulous. The only two minor issues we had was a long wait for breakfast on Saturday morning and... More

I was here for a 4-day ski trip. Free parking is a plus, as is the location which is very accessible to the highways and easy walking distance to lots of great restaurants. The free breakfast was a plus, and the pool and hot tub were a welcome benefit after a day on the slopes. The first room I checked... More

I was placed there by a client for an event at the convention center, which is conveniently located across the street. Very young staff that was very professional but not welcoming. The hotel needs some work since it looks outdated and worn. The room had a nice bed but the rest of it needs to be replaced and updated: microwave,... More