We stayed in this hotel last year and have just stayed there for another 4 days. The hotel building is still beautiful but, better still, the levels of staff satisfaction and concomitant customer service levels have noticeably improved in he last year. I don't know if this is due to better management, better staff training or fear of losing a... More

Yet another wonderful hotel in the Parador chain. The Spanish Paradors remain a delight to those who take the plunge to deviate away from the usual international hotel chains. Not only are many of them situated in areas of outstanding beauty but are also in historic buildings. Take time to watch the video of the restoration process in the main... More

The parador is a former convent, and its former life can be witnessed in the restaurant, the cloister and some salons. The bar (where the majestic staircase ends) is really something. Modern touches : the car park (yes, you need to take a car lift, but it is spacious in comparison to similar lifts for other hotels I have been... More

You arrive to huge stone walls and you can't wait to find out what is behind them. You have to drive your car into a lift to get to the limited parking..... the lift is not as small as some of the ones we have used before. You walk from the car park direct into reception. We checked in and... More

This is quite a stunning building! Many folk have mentioned the car lift.. Don't worry about it ... Once in your car or motorcycle is in garage its secure as there's no way out without reception buzzing out.. V good.great staff .. Don't miss basement bar!!

POSITIVES • A stunning building – huge, rambling, full of history. Public spaces well used with many comfortable places to sit. A good rehabilitation – modernizing while maintaining character. Great fun to wander around discovering all the spaces. • Very close to (in and part of) the center of Plasencia. • Breakfast is excellent – huge choice, good quality food,... More

We have stayed several times at this hotel since it was restored a few years ago, and we enjoyed this time most. Whether or not the staff's intention to strike the following day was a factor, we found the food, service and general ambience to be outstanding. Rooms are quirky and comfortable, and the restoration of the building itself is... More

This was the 5th parador we stayed in during our 'ruta de plata' and the one that we liked the most. A really lovely building in a great town. The parking is well signed but a strange arrangement where we had to drive in to a lift with very little room either side and be carried up a floor to... More

The hotel is in a lovely building. The staff were generally helpful. There was only one thing on which I would comment negatively: some staff, supported by their management, were reluctant to serve drinks on the terrace. Why have staff to serve if try can decide when and where they deign to serve? Breakfast was very good.