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Westin Buckhead Atlanta

4.0 of 5
3391 Peachtree Rd NE, Atlanta, GA 30326 (Buckhead)
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Westin Buckhead Atlanta
Ranked #56 of 194 hotels in Atlanta
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450 reviews from our community

Traveller rating
    199
    123
    81
    25
    22
See reviews for
Families
57
 
Couples
93
 
Solo
37
 
Business
214
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

Super friendly staff and one of the few SPG properties I've stayed in the past two months where I felt valued. The walls are a smidge thin so if you have an inconsiderate guest staying above you, you may have to be that guest who has to call the front desk because they are acting crazy at midnight. Other than... More

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See 32 more reviews by Gftdone for Atlanta
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review
24 May 2013

Dear Guest, I'm so glad you and your Daughter had a wonderful time with us. Thank you for staying with us at The Westin Buckhead Atlanta and taking the time to post your review. We hope you will return for another 'StayCay" very soon. Warm wishes, Alicia Wiley General Manager More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 17 May 2013

we are currently staying at the westin, the hotel is very nice, the room are nice as well, the staff are amazing especially Reco Elam, he was very friendly, helpful and pleasant, what ever questions we ask he always help......he's the reason i would return to stay at the westin in buckhead again, the company should be very proud to... More

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review
21 May 2013

Dear Guest, Thank you for your kind remarks regarding your stay with us. I will most certainly share your review with Reco. I am a true believer that is is the associates that make the difference, which is proven by your comments. Thank you for staying with us at The Westin Buckhead Atlanta,we look forward to seeing you again in... More

Newport Beach, CA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 16 May 2013 via mobile

Nothing more to say than I almost missed my flight waiting for the Elavators. No joke. I waited 12 minutes. When it finally arrived, it was completely full and stopped at every floor on the way down. Everything else was average Westin. Nothing special. The Palm restaurant is overpriced and the food does not compare to other high end steakhouses.... More

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review
17 May 2013

Dear SoCallDoug, I have reviewed your comments regarding your stay with us at The Westin Buckhead Atlanta. I take all comments seriously and appreciate off the feedback that you have provided. I do apologize that we did not meet your expectations and provide a memorable experience. Again, thank you for your comments which we will use to improve our service... More

Dallas, tx
Top Contributor
61 reviews 61 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 15 May 2013 via mobile

i stayed one night for a work conference. Each staff member we came in contact with was friendly and helpful. check in was smooth and the room was lovely. Great bed and pillows. we had a meeting in a conference room and all went well, AV worked and the refreshments were timely. the only con was there only seems to... More

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review
17 May 2013

Dear Guest, I was pleased to hear that you enjoyed your stay as well as your meeting that was held at The Westin Buckhead Atlanta. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for the issues you experienced with the elevators. Thank you for taking the time to provide your comments... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 15 May 2013

Attended a reception at the Westinghouse Buckhead last evening and the staff was very helpful. They were attentive and made the event very fun. Mr. Durward, Mr. Footman, Mr. Davis and Ms. Prickett were great. Jonathan made the Mojito making lessons the hit of the party.

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review
17 May 2013

Dear RamblinWreck90, Thank you for your kind remarks in reference to your recent visit. I will most certainly share your review with our associates. I firmly believe that it is the associates that make the difference, which is proven by your remarks. I only hope that our service will encourage you to think of us the next time you are... More

Washington, D.C.
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 13 May 2013

I was intown for training that was held in this hotel. The check-in was smooth and the front desk personnel were attentive. As a platinum member, I was given access to their concierge lounge area but no upgrade on the room which was fine. The room was about what you'd expect with a Westin -- nice heavenly bed, work desk... More

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review
14 May 2013

Dear MaxTraveller, Your review was a very honest account of your experience while visiting our hotel. However, it really describes the experience that we want each and every guest to have. The hotel and the area have so much for you to experience if you only take advantage of it. While it is an expectation for you to have a... More

Grayson, Georgia
1 review
5 of 5 stars Reviewed 9 May 2013

i just wanted to thank Reco Elam for his service when we stay at over the week end at this hotel , he went out of his way for my family , my wife and kids are very happy with the whole stay ,,, when we first check in and got to our jr, suit room the room didnt have... More

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review
13 May 2013

Dear Guest, Thank you for your feedback and taking the time to post your comments. I was pleased to read that Reco was able to fix the issue with your bathroom and that you and your family enjoyed your stay. I will be certain to share your comments with Reco and the staff. Warm regards, Alicia Wiley General Manager More

Cheshire, CT
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 May 2013

I have many areas of complaint and some of compliment. Tony was the best of many helpful employees. The room service was poor - never vacuumed room, had to take tissues off the apparently abandoned room service cart in the hall, toilet was never cleaned, complementary water was sporadic, and our first day there the bed wasn't made until after... More

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review
13 May 2013

Dear dbkusa, Thank you for taking the time to post your comments from your recent stay at The Westin Buckhead. We have received quite a few compliments about Tony's friendly disposition. I will most certainly share your review with him and the staff. I do apologize for any misunderstanding with the cleaning of your room. As a management team, we... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 May 2013 via mobile

I love Westins and try to seek them out. I checked in to my room and sad to say was disappointed. The room smelled musty or like it needed to be aired out, no view ( which is too bad since I am a gold member) and the room needed an update. Then, no shampoo etc so had to call... More

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GM1485, General Manager at Westin Buckhead Atlanta, responded to this review
9 May 2013

Dear romred4, Thank you for your feedback and taking the time to post your comments regarding your stay with us at The Westin Buckhead Atlanta. We do take all comments seriously and appreciate all of the feedback we can get. I do apologize that we did not meet your expectations with your room. I am happy to share that we... More

San Diego, California
1 review
5 of 5 stars Reviewed 1 May 2013

We were on a business trip to Atlanta. Jonathan, Leon, and Lisa took excellent care of us and provided best in class service. The true white glove treatment. They are delightful and I would wholeheartedly recommend! Looking forward to future events

Was this review helpful? Yes
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review
2 May 2013

Dear Rebecca M, I was very pleased to lean how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the services you received. I will certainly let Jonathan, Leon and Lisa know how their excellent care had a positive impact on your stay. While going above... More

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Additional Information about Westin Buckhead Atlanta

Also Known As:
Westin Buckhead Atlanta Hotel
Westin Buckhead Atlanta Hotel Atlanta
Westin Atlanta
Atlanta Westin
Address: 3391 Peachtree Rd NE, Atlanta, GA 30326
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotels in Atlanta
#29 Business Hotels in Atlanta
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Situated on Peachtree Road and adjacent to world-class shopping venues, The Westin Buckhead Atlanta has the perfect location in one of the cities best neighborhoods - Buckhead. ... more   less 
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