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All 194 Atlanta hotels

Mandarin Oriental, Atlanta

5.0 of 5
3376 Peachtree Rd, Atlanta, GA 30326
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Free Breakfast & Parking
Mandarin Oriental, Atlanta
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Ranked #7 of 194 hotels in Atlanta
GreenLeadersBronze level
Most recent review
5 of 5 stars Reviewed 15 June 2013
JWLMontgomery_AL Montgomery, AL
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339 reviews from our community

Traveller rating
    262
    53
    15
    5
    4
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Families
40
 
Couples
167
 
Solo
29
 
Business
68
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Montgomery, AL
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

My family was in Atlanta due to outpatient surgery for my 15 year old daughter and spent three nights at the MO Atlanta during this time. We stayed at the property a few times when it was the Mansion, so we were happy to see that the decor is still the same - understated and elegant. Our room was comfortable,... More

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
17 June 2013

It was wonderful to have you and your family back again and to hear about your experience with us. Thank you for your compliments, especially of our colleagues, of whom I am extremely proud. We look forward to your return and to welcoming you back to Mandarin Oriental, Atlanta. Sincerely, Robert Lowe, General Manager More

New York, New York, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 June 2013

From the minute we arrive to the minute we left, the staff was helpful and attentive. Check-in and check-out were quick and easy. The room, while small, was comfortable, clean and very quiet. My only complaint is that there was no coffee maker in the room; while they had coffee in the lobby, it is not convenient to go downstairs... More

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
11 June 2013

Your review is very much appreciated and I thank you for sharing it with TripAdvisor. Please return soon and when you make your reservation please indicate your preference for a coffee maker in your room and we will be happy to accommodate. Again, thank you. Robert Lowe, General Manager More

Monterey, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 4 June 2013 via mobile

It's a little awkward to write a negative review for a hotel that has been highly praised, but that's what it's come to. First we had trouble finding the place, after 20 minutes we got there. We ordered a Mandarin Terrace suite and we were very disappointed with it. The carpets were dirty and the room had bad taste in... More

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
7 June 2013

I am disappointed to learn about the issues you had with your guest room during your recent visit with us. We do everything we possibly can to comply with our guests’ requests. However, our suites are in high demand and are generally limited in terms of last minute availability. In the rare circumstance where a guest expresses dissatisfaction with a... More

Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 June 2013

I stayed in this property when it was The Mansion On Peachtree twice The location is perfect with two malls nearby and some nice restaurants.. It has been a Mandarin Oriental for about a year. The rooms are the same-no updates that I could see. Very clean, comfortable bed and pillows, a nice reading chair with it's own light and... More

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
7 June 2013

Thank you for your review of Mandarin Oriental, Atlanta. It is great to know that you enjoyed your stay and we look forward to your return. Regards, Robert Lowe, General Manager More

Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 May 2013

Clean, quiet, great location, comfortable... Everything you expect in a five star including a BMW 750i courtesy car... $165per night! Turn down service great... Towels great... Bose sound system great...

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
7 June 2013

Your review is very much appreciate and we thank you for sharing your impression of us with TripAdvisor. We look forward to your return. Sincerely, Robert Lowe, General Manager More

Sarasota, Florida, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 31 May 2013

My boyfriend & I recently returned from a stay at the beautiful MO, Atlanta. All the "givens" for a luxury hotel are there but for me what made this a great stay were the little things. The vibe when you walk in is clean, elegant luxury (not stuffy). The spacious Mandarin Terrace Room (681sqf) feels homey and sumptuous all at... More

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
7 June 2013

I enjoyed your review so much and totally agree that it is the "little things" that make the difference. That is what we work so hard to accomplish and knowing we did that is greatly appreciated. I also thank you for your compliments of our concierge, Janice. We are so pleased to have her on our team. We look forward... More

Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2013

This is a great hotel choice, particularly if you Pre-book on one of their packages. Having stayed at other US MO's my expectations were not that high but the hotel was a very pleasant surprise - efficient and welcoming staff, beautiful rooms with a proper bath tub with all the modern features you would expect. Decor throughout is first rate... More

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
7 June 2013

Many thanks for the five star review!!! Hopefully we will be welcoming you back again soon. Sincerely, Robert Lowe, General Manager More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

We just happened to spend an extra evening in Atlanta. This hotel is gorgeous and the service extremely well-polished. Our previous experience, when the hotel was under a different management, was not stellar. Now with the MO team, all is wonderful. Great breakfast, spa and pool, and their delightful English garden. The baths are done in marble, huge soaking tub... More

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
29 May 2013

We definitely agree that we are an "oasis" in the heart of Buckhead and thank you for the wonderful compliments. We are looking forward to your return soon and often and appreciate the wonderful review you have shared with TripAdvisor readers. Sincerely, Robert Lowe, General Manager More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 May 2013

Beautiful facility, especially the spa. An all-round good stay. Too bad Buckhead has lost the fun vibe it had in the late 1980s and into the 90's and now is only a staid enclave for the rich. What that means for me is that there is no longer a vibrant nightlife and no place to walk to for a good... More

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
7 June 2013

Thank you so much for your review and your comments about the hotel. I would like to say that Buckhead is currently in the process of major changes and wonderful new additions in terms of new restaurants, nightlife and overall outdoor experience. Among other things, more sidewalks have been added and there is a large walking/jogging path currently in development.... More

Mexico City, Mexico
Top Contributor
54 reviews 54 reviews
49 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 23 May 2013

As usual, when in Atlanta, I stayed at my favorite hotel. Each time I return, I'm never disappointed, actually the hotel gets better each time. Room service is timely and accurate. I highly recommend The Mandarin Oriental Atlanta.

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Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review
29 May 2013

Thank you very much for sharing your comments with TripAdvisor. We look forward to continuing to making you feel as comfortable and welcome as possible and to welcoming you back again soon. Sincerely, Robert Lowe, General Manager More

 
 
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Additional Information about Mandarin Oriental, Atlanta

Address: 3376 Peachtree Rd, Atlanta, GA 30326
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 194 hotels in Atlanta
Price Range: €€€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
At Mandarin Oriental, Atlanta we offer you stylish relaxation, a step away from the fashionable boutiques of Buckhead. Our light airy interiors are finished with the refined luxury of a high-class Atlanta residence. Our restaurant has a superb reputation and our spa is a serene retreat for effective therapy. ... more   less 
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