This is a solid property that ranks as one of the better choices in the Richmond-area. However, it is oddly situated and service is quite slow. As has been noted, this is a new hotel and thus the rooms are in good condition. They vary in size and king rooms are significantly smaller than double rooms. My room faced the... More

I was in Richmond on business at a company headquartered near the Westin. I am originally from Richmond and had been curious about the hotel. It was very nice. My room was pleasant, clean, and large. The staff were very friendly and professional. The hotel is in a business park, so it was very quiet - despite being close to... More

We have now stayed in quite a few hotels in the Richmond vicinity, as our daughter is a college student there. The Westin is our go-to hotel now, as it offers the perfect (for us) mix of quality, location and value. Immediately adjacent to an I-64 ramp and very easy to travel both to the UR campus and to downtown... More

This is the second year our group rents 65+ rooms for a three day weekend. We bring about 200 guests to stay during this weekend. Both times, we have tried to have meals in the on site restaurant in the evening only to be told that they either would not serve us because they close in 20 minutes or were... More

Great overall experience. Felix and his team really have service dialed in. Each team interaction was positive; new rooms were spacious and comfortable; the breakfast was really quite impressive for a hotel; the evening cocktails were nice; AM hot beverage service was spot on and everything was crisp and clean. The location was convenient to all. We’ll be back soon. More

We had a not so pleasant stay at the Sheraton Richmond driving through the State on the way to Florida so decided to try booking the Westin for the return. GREAT IDEA!! What a lovely property! Arrived New Year's Eve to a very friendly and welcoming reception and stayed in a King room on the Club Floor. This Westin hotel... More

We arrived at the Westin Richmond after arriving at Dulles on an international flight, so we were totally exhausted. The friendly manager greeted us and made us feel at home. The rooms look brand-new, and the bed was heaven, especially after our long trip. We even had a choice between a room with a walk-in shower or a more traditional... More

We spent just one night here and our stay was consistent with the comments I just read from many other reviewers. We stayed using star points and also opted for the top floor upgrade, which made our stay just that much nicer. As it had been a long drive, topped off by I-95 traffic south of DC, we were very... More

Business trip to Richmond and this Westin was closest in proximity to client meetings...after a long day checked in and was upgraded to the SPG floor, as I am an SPG gold member. The room was large, clean and comfortable. Flat screen TV and king bed were great, but the large walk in shower with dual jets was the show... More