I spoke with this person Emily and she was the most unprofessional person I have ever come across. I wouldnt understand how they would have people like her working in such a business. Some people aren't meant for some jobs and she would be a great example. At the Cambridge site. More

As someone who attended school in Boston, this is the third time I've stayed at the Inn at Harvard. A few negatives this visit caused me to give the IaH only an "average" review; including my previous stays, I would rate it closer to a "good" than only an "average". The pluses: fantastic, fantastic location in Harvard Square; wonderful staff... More

There are two main places to stay in Harvard Square: The Charles (near the Kennedy School and the river) and the Inn at Harvard (near the Yard and in the middle of the Square). Both are superb. The folks at the Inn at Harvard were especially friendly, however, and courteous, and consistently went out of their way to be helpful.... More

Clean, friendly, and decent breakfast. Walk to good food and bookstores. More

I spent 4 nights at The Inn at Harvard and I had a really pleasant stay. The staff was always ready to help, the hotel is located at the heart of Harvard, so it's very convenient if you need to go there, and it also has a T stop (subway) really close by. The rooms are clean modern and have... More

Very courteous staff. Very convenient to any activity at Harvard University. More

The staff were very pleasant, but this is still an elderly hotel, in need of replacing its' thermal windows so that you can see out of them! The room layout was awkward, the furniture seemed to take a lot of space. The bathroom had had an elegant up-date, in keeping with the character of the hotel.., but the reason to... More

While this inn is fairly expensive, it is in a perfect location to visit Cambridge (close to Harvard Station - about 5 min walk). Rooms are nicely appointed and staff are very helpful. More

This place is as musty as Cambridge. Some of the staff, though, is warm and friendly, compensating for any outdatedness of the property itself, but some of the staff, alas, is not. What is best about this place is location, location, location. It can't be beat for location. You walk out the door and there is all of Cambridge at... More