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Sheraton Commander Hotel Reviews, Cambridge

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Sheraton Commander Hotel

16 Garden St, Cambridge, MA 02138
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Sheraton Commander Hotel
42 traveller photos
Ranked #11 of 17 hotels in Cambridge
4.0 of 5 stars 250 Reviews
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250 reviews from our community

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Washington, DC
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Great location!”
5 of 5 stars Reviewed 15 May 2013

The hotel is walking distance to Harvard Square. Though many Sheratons in the U.S. are not really up to par, this Sheraton was terrific! The room was well-appointed and refurbished (the Sheraton Commander is an old building). The staff was helpful and efficient. We loved our stay!

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review
17 May 2013

Dear Andrea W, Thank you for your wonderful comments about your recent stay at the Commander. Our proximity to Harvard Square makes our hotel ideal for walking to everything that surrounds us. I'm glad you enjoyed your visit. I look forward to welcoming you back the next time you visit. Warm regards, Michael Guleserian General Manager More

Melbourne, Australia
Top Contributor
119 reviews 119 reviews
6 hotel reviews
Reviews in 39 cities Reviews in 39 cities
52 helpful votes 52 helpful votes
“Old”
3 of 5 stars Reviewed 12 May 2013

Not up to the Sheraton standard as in Australia or Asia - very much an older vintage 3 star hotel. However, location is good being a stroll from Harvard Square. If coming from Logan airport get the free Silver bus/train service to Boston South rail station and then get on the Red Train to Harvard Square ($2.50 for a short... More

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See 4 more reviews by Webster27 for Cambridge
mkne21, General Manager at Sheraton Commander Hotel, responded to this review
14 May 2013

Dear Webster27, Thank you for completing a Tripadvisor review of your recent stay with us. I'm glad you liked our location. All of your feedback is much appreciated. We are always looking to improve our hotel in a way that incorporates the needs of today’s traveler while still being true to our historic surroundings. Thank you for offering great advice... More

Istanbul, Turkey
Top Contributor
140 reviews 140 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
48 helpful votes 48 helpful votes
“Excellent for its location”
4 of 5 stars Reviewed 7 May 2013

Great location just next to the Law School and a couple yards away from the Harvard Square. No location could be better than this. It is a fairly busy hotel and it is hard to get a better service in those circumstances, so the service was not that great. The hotel is historic but the building is getting old. A... More

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See 3 more reviews by atesakinci for Cambridge
mkne21, General Manager at Sheraton Commander Hotel, responded to this review
10 May 2013

Dear atesakinci, Thank you for your comments from your resent stay with us. I'm glad you found our hotel to be ideally located for business with Harvard Law School. It is also just down the street from the center of Harvard Square. We appreciate all of your comments and always strive to make our products and services better. Please come... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Loved the location”
5 of 5 stars Reviewed 2 May 2013

We have used this hotel 3 times now. It couldn't be in a better location for us as our son attends Harvard just a block and a half away. I enjoy the location tremendously for the scenery for a morning run or dash out for coffee. The rooms are very nice. Not super large but very adequate and comfortable. The... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review
6 May 2013

Dear Jjchris, Thank you for your glowing review of the Sheraton Commander Hotel. Thank you for choosing us and returning each time you visit your son at Harvard. It's nice to hear that our hotel and its location suit your needs the best. Additionally, it’s great that you were able to try Nubar for food and drinks while you were... More

Beverly Hills, California
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Not worth the price”
3 of 5 stars Reviewed 25 April 2013

My husband reserved the room in what he remembered from his law school days as the most elegant hotel in Cambridge. First unpleasant surprise. The didn't want to provide maid service. If no maid entered the room to change linens or make the bed they'd give us a $5 coupon we could spend in the bar or $5 worth of... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review
30 April 2013

Dear Lolly906, Thank you for providing us with feedback from your recent stay with us. It's nice that you chose to stay with us again after so many years. We truly appreciate that. I'm sorry you felt that you needed to opt into our "Make a Green Choice" program. This is one of our green initiatives that allow us to... More

Burlington, Vermont
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great experience”
5 of 5 stars Reviewed 21 April 2013

We rented a block of rooms for our wedding weekend, and could not have been happier. We got an amazing deal with a pre-paid rate, and then had our rehearsal dinner in NuBar downstairs, which was super convenient and had an excellent and reasonable menu and helpful staff. The hotel managers were helpful and sweet, and sent up sparkling wine... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review
22 April 2013

Dear 17AmyW, Thank you for taking time to write a review online. I'm glad that we were able to help make your special day memorable. Thank you for choosing us, and thank you for your kind words. We look forward to your returning for many years to come to relive the wonderful experience of your wedding day. Warm Regards, Michael... More

Swanton, Vermont
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed 20 April 2013 via mobile

My partner and I love staying here when in Boston. Its the perfect location. Its a short distance to Harvard and the T. The hotel is beautiful and the staff very professional. This is our hotel of choice in the Boston area.

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review
21 April 2013

Dear JSchuler82, Thank you for choosing the Sheraton Commander and thank you for being loyal to us. I'm happy you had a memorable stay with us and that our hotel and staff exceeded your expectations. We look forward to seeing you again soon. Warm regards, Michael Guleserian General Manager More

1 review
“An ideal stay in Cambridge for whatever your plans entail.”
5 of 5 stars Reviewed 13 April 2013 via mobile

This is really a remarkable hotel: Convenient location, friendly and competent staff, excellent service, comfortable beds, the in-hotel restaurant is a quality place, walk to everything... We will always come back.

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review
17 April 2013

Dear Gigi7777, Thank you for your wonderful comments from your stay at the Sheraton Commander! I'm so happy to hear you loved your stay and would come back. Thank you for recognizing our staff and service. I'm glad you had a restful sleep in our Sheraton Sweet Sleeper. They are very comfortable. Please come visit us again soon. Warmly, Michael... More

New Haven, Connecticut
1 review
“Very Nice Accommodations”
5 of 5 stars Reviewed 10 April 2013

This was our second stay at this conveniently located hotel in Cambridge. The rooms are spacious and very clean, and the staff is very professional and helpful. In spite of the fact that there were several activities taking place in the hotel that weekend, we found our room to be quiet and relaxing. It's a convenient walk to Harvard Square,... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review
11 April 2013

Dear DistortedAngel, Thank you for your glowing review of your recent stay at the Sheraton Commander Hotel. I really appreciate your loyalty and visiting us for the second time. It's great to hear you had a memorable stay and out team exceeded your expectations. We look forward to seeing you the next time you visit. Warmly, Michael Guleserian General Manager More

New York City
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Convenient and nicer than I thought”
4 of 5 stars Reviewed 8 April 2013

I spent a night here on the way to a funeral. I thought of staying at a fancier boutique hotel but had good memories of this place from a few years back. I'm glad because the front desk staff was particularly nice and the room they gave me was really nice...4 windows and a beautiful view in the morning over... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review
9 April 2013

Dear R L, Thank you for your comments from your recent visit. Thank you for choosing to stay with us. I'm glad you enjoyed our hospitality despite the circumstances of your visit. Thank you for recognizing our Front Office team and our cleanliness. I'm also glad to hear you were able to experience our Sheraton Club Lounge while you were... More

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Additional Information about Sheraton Commander Hotel

Also Known As:
Sheraton Cambridge
Cambridge Sheraton
Address: 16 Garden St, Cambridge, MA 02138
Phone Number:
Region: United States > Massachusetts > Cambridge
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotels in Cambridge
Price Range: €€
Official Description (provided by the hotel):
The Sheraton Commander is a Harvard Square landmark on Cambridge Common. Our luxurious hotel is by Fenway Park, Freedom Trail, and downtown Boston. We have elegant event space for wedding & meetings. ... more   less 
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Sheraton Commander Hotel
16 Garden St
Cambridge, MA 02138
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