Every staff member at this Hyatt treated us with great kindness and support. Waitors were so attentive and patient. Doormen were helpful when the garage barricades did not respond. Our registration agent, Shorrone, could not have been nicer. I'll be back. More

Perhaps not as classy as THE CHARLES or as original as THE MARLOWE, but for hotels with river view rooms in Cambridge, this tops the list. My room had been completely redone so no oddities such "DropAnchor:: experienced. Check in was a marvel. We were greeted at the car entrance cheerfully, and our bags whisked away, keys kept until our... More

Yes, the river view was great - that was why we booked there - and we wanted to be able to walk to MIT, so that was great. We did not care about convenience to downtown. First, ALL the staff was GREAT - very pleasant, helpful and nice - including restaurant. Booking and reception was fine. Restaurant food not cheap,... More

Stayed at this hotel and booked two rooms (our son and his wife live in Boston)....both were upgraded upon checking in...they apparently do that whenever possible! Everyone from the Doorman to the check in with Robert (Bob) at the Front Desk to the room service and the breakfast staff...was absolutely the best. The bed was amazingly comfortable, the bathroom modern,... More

Good Business hotel, a short walk along the river to Mass Ave, rooms and rates are reasonable, get an iphone charger in the room, free wifi and a nice buffet dinner. The gym and swimming pool are great too, however a little bit of a walk, across a bridge (which joins the hotel to a car park?) and up lots... More

My daughter and I had a reservation booked on Priceline ($70 a night) at this hotel for the purpose of visiting Boston University. We found the lobby to smell pleasantly and it was also decorated tastefully. Check-in was very quick and we upgraded to a river view room for an additional $12. The room was nicely appointed and appeared to... More

Pricelined this room for a very reasonable price for a weekend in Boston. Location is not ideal but there is a shuttle that took us to the T when needed, so getting around boston was not a huge issue. Nice rooms with up-to-date furnishings and a very helpful staff. Very clean and very comfortable, excatly what you would expect from... More

I recently booked a room at this Hyatt and was very pleased by the level of service I received and the hotels location. I chose this hotel because of its view of the Charles River and its proximity to Harvard Square. My plan was to take on the sites of Harvard and Cambridge and visit the Museum of Science and... More

This hotel has everything you would want for a relaxing break. The rooms are large and the beds huge. The bathrooms were clean and it was lovely to have a room with a bath having been in New York the week before. The hotel was near empty when we stayed. We counted about 10 people in total. The hotel staff... More