Perfect cozy New England charm, the only thing missing from my room at the Charles Hotel was a fireplace. Perfect please to stay when visiting Harvard. Wonderful spa, Corbu. Great food at Henrietta's Table. Bose alarm clock. NYT delivered to my door every morning. The TV mirror in the bathroom is a funny amenity, but I do use it. More

Have been staying at charles hotel since 2000. Unfortunately recent experiences have been less than optimal. While the location and rooms are great.. the requested rooms were not ready for check in at 3 pm the last two times . Asked to hang around as the room was getting ready . Option was another room. but was facing garbage dump.... More

The hotel is centrally located in Cambridge and the facilities are top-notch. The staff fell over themselves to help out (our travel agent made some mistakes with our booking that the staff were able to accommodate and fix at 11pm when we checked in, late check-outs, emailing copies of invoices etc) and the room was more than I was expecting... More

Staying at the Charles Hotel is perfect for spending time in Cambridge on business or leisure. Considering all the lodging options in the area, this place puts you in the middle of everything for almost the same price as some places that are farther away from the action. Our stay was only for one night but the beds were so... More

The Charles was a pleasure to stay in, great location, beautiful room, lots of amenities, and the restaurants were great! More

This is a very nice hotel and there's nothing functionally wrong with it: the beds were nice, rooms were clean, service was over-all excellent. But they're really charging a premium price (I paid around $350 a night with taxes etc) and I think when you're paying that much you can nit-pick a bit. It snowed several inches while I was... More

We booked two rooms through the American Express Fine Hotels and Resorts Program. We were very happy to receive all the amenities upon check in (including both rooms being upgraded), early check in and a 4:00pm checkout without having to ask for it. The size of the rooms were great. The bathroom shower was large, modern and clean. Some elements... More

This was our third stay at the Charles Hotel and that is not an accident. The ambiance is excellent. Though it's a busy place, the noise levels are low. Staff have always been friendly, helpful and efficient. Though we only ate at the hotel one breakfast on this trip, all the meals we've had at the Charles have been good... More

Wonderful, wonderful place to stay and experience Harvard Square at any time of the year. More