This hotel is just plain tired. I checked in late at night and was given a room which had not been cleaned, but I'll give the front desk a break on that one. When I did receive a "clean" room, however, it is well below the standard I expect from a Holiday Inn property. We found a dozen empty beers... More

Check-in was quick and staff was friendly, complimentary popcorn and apples in lobby. Room was clean and spacious with free wifi, no flat screen tv but old style tv with many channels available. Bed was comfortable, bathroom clean and had a great shower. Good breakfast which is complimentary. More

We had an overnight stay at the Holiday Inn Express in Springfield and was pleasantly surprised. Upon arrival, the Desk Clerk was very nice and helpful with questions we had about the area. Since we were traveling with another couple he asked us which rooms we preferred. The rooms were nicely decorated and the bathroom was extremely clean. The carpet... More

This hotel is located in the heart of town, lots of places to eat within a couple blocks. The hotel is pet friendly, so if you are not a pet friendly person you may want to stay next door at the Crowne Plaza. The room across the hall from our room had a dog left in the room while the... More

My family recently stayed at the Holiday Inn Express in Springfield, Il. Our stay was a part of our family reunion we have every 3 years with relatives coming in from all around the world. The customer service we experienced was well above our expectations. The people at the front desk (Stella, Anecha and Alex) went above and beyond in... More

We booked this room through Priceline's Name Your Own Price. It was a perfect location for a our one night stay. The check in process was the only major complaint I would have had. The gentleman running the desk was very slow and was very hard to understand with his thick accent. Once we got to our room, it was... More

We (2 adults, 2 children) stayed at the Holiday Inn Express Springfield overnight on a two-day drive to a family funeral. A bit skeptical given the reviews, we booked it anyway because it had a smoking room, a rarity for those of us who smoke. Check-in was quick and smooth, and Christian and Alex at the front desk were not... More

Stayed here for 40 bucks on priceline. No frills but clean and staff was friendly. i wouldn't stay here if you want to see the sights and not close to downtown but a great place if you are making a pitstop and/or are willing to stay a little farther away from the Lincoln sites to save some money. More

This Holiday Inn Express definately isn't one of the newest or brightest in the chain but overall it did provide a decent but not great night while on the road. Check-in was handled professionally and quickly. I brief explanation of the hotel ameneties was provided. The hallways were somewhat updated with clean carpeting and nice lighting and walls. The room... More