I rely on Hilton Omaha for giving me an experience I can walk away from with a smile on my face. It has become my "Go To" Hotel for staycations here in Omaha.
January 13th was my husbands (50+) birthday. I opted to go all out and get a suite. To help my husband enjoy his B'day, I sent a...
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Thank you for staying with us for your 50th birthday celebration!
I have checked with all areas and we do not recall receiving the picture that you mentioned; we would have been delighted to provide that extra WOW factor upon arrival that you were hoping for. If you have future occasions, feel free to call and ask for the Executive...
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I attended a meeting and banquet last weekend. The food was served family style. First the chicken, then the potatoes and gravy, then the vegetable and muffin. None of the food was hot and the service was poor. I finally got a hot cup of coffee but was never offered a refill. The apple cobbler was warm and served with...
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Our sincere apologies for the service and dinner problems you encountered, that is certainly not the impression we would like to have our guests leave with.
Please know that we will look into the event you referenced and we will addresses the concerns you noted to ensure our service is improved.
Thank you for your time to provide your comments...
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As a Hilton Diamond member I stay at many different Hilton properties throughout the USA. This one, however is by far the nicest one I have stayed at.
Exquisite lobby, well apointed rooms, comfortable beds.
The breakfast buffet is the best I have had.
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On behalf of the entire Hilton Omaha team, thank you for your wonderful review!
As a Diamond member, we appreciate your loyalty and every opportunity we have to be of service to you.
We look forward to you returning again very soon!
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So I understand their remodel is costing 60 million dollars and I will say the rooms an the public areas look very nice. They still charge guests for parking (very small parking garage) which you have to share with Quest Center attendees and the parking garage is open to the publice. 2 years ago i choose to not stay here...
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We apologize for the series of issues during your stay with us and appreciate your desire to enjoy a quiet and relaxing weekend.
We make every effort to correct any shortcomings during our guest's stay, when we are made aware, and have the opportunity to address them at the time.
We have received many compliments of our $37m renovation and...
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Rooms are very high quality. Some rooms on top floor have very tall and expansive windows.
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Thank you for your compliment!
It is comments such as yours that makes all of us at Hilton Omaha proud; we look forward to seeing you back soon and often!
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Visiting Omaha for business during the winter, I'm always a bit inspired by the Hilton. It's bright, refreshing and modern decor can make you forget how grey and cold the weather is outside. Plus, the staff beam smiles and go out of their way to help you from check-in, advice on where to go, and a free shuttle service to...
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Thank you for your very kind review!
We work hard to keep our hotel beautiful and we all appreciate the recognition that we "beam" our smiles to show that we are proud of the Hilton Omaha and to show you that we appreciate you making us your destination choice!
We look forward to seeing you again very soon!
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This Hilton greatly exceeded my expectations. This was much higher quality then your usual Hilton hotel which is why I have to give it 5 stars even though it isn't quite up in the top notch category. The lobby is huge and spacious. There is a starbucks coffee shop and a pretty big restaurant and bar. The bar was also...
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Thank you for your very nice review!
We are very proud of our hotel and as you noted, we have expanded from 450 to 600 rooms and are are putting the finishing touches on the renovations throughout.
We look forward to you returning to see the everything finished and we are also ready to welcome the many guests we anticipate...
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On Nov. 19 we stayed on the Executive level of the Omaha Hilton. I had called the hotel twice before we arrived, and was told about the complimentary Manager's reception for Executive level guests. What staff forgot to mention was the charge for alcoholic drinks. I would highly recommend that future guests determine in advance whether they want to pay...
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Thank you for your valuable feedback of our Executive Lounge.
We apologize for the miscommunication about the evening manager reception. At this time, our Executive lounge offers breakfast in the morning with two hot items and an assortment of fresh fruit, yogurt, pastries , cereal as well as tea, coffee, juice, sodas and bottled water. In the evening we serve...
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We love each of our many stays at the Hilton downtown Omaha. It has an enclosed walkway directly to the Cenury Link Convention Center and arena, so it has a very lively atmosphere before concerts and shows.
The decor is relaxing and modern. There is a wonderful large lounge area near the main lobby. The beds here are wonderful. We...
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Thank you for your very nice review!
We are proud to be the only, AAA 4 Diamond hotel in Omaha and right in the middle of a vibrant array of entertainment venues.
We look forward to having you back to enjoy all that is new at the Hilton Omaha!
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We've stayed at this Hilton several times and haven't been disappointed. This time there was construction going on (an expansion) and we were still impressed with how clean and quiet it was. There were lots of activities going on at the CenturyLink and TD Ameritrade Park, but our room was still unusually quiet. The staff was friendly and helpful. The...
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Thank you for your great review of our hote!
It can be a challenge to balance construction in a busy hotel envirionment and we are glad that we succeeded in providing a quiet and enjoyable stay in the midst of numerous, ongoing projects.
We are nearing the end of our addition, renovation and other upgrading projects and we are excited...
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