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Hilton Omaha

4.0 of 5
1001 Cass Street, Omaha, NE 68102
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Free Breakfast & WiFi
Hilton Omaha
Ranked #11 of 69 hotels in Omaha
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267 reviews from our community

Traveller rating
    121
    86
    34
    20
    6
See reviews for
Families
37
 
Couples
48
 
Solo
21
 
Business
103
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lexington, Kentucky
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Recently stayed there for a business conference. First class all the way. Close to everything downtown. Staff very pleasant and helpful. Room clean and comfortable. One minor negative - the hallways are extremely long - prepare for a hike to your room.

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See 2 more reviews by Hewood for Omaha
Omaha, United States
1 review
4 of 5 stars Reviewed 16 May 2013 NEW

Only stayed one night but very modern, updated hotel with attentive service. Great for conferences, etc. Food at the restaurant for dinner was pricey but excellent. Bar / lounge is nice with TVs to view sports, etc. Location is close to the airport, so it's convenient.

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Review collected in partnership with Hilton Hotels & Resorts

Boulder, United States
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

My family and I stayed at this new Hilton near the Old Marketplace in Omaha and I was really impressed with the look, feel and service offered. It is walking distance to the Old Marketplace or the hotel provides a free shuttle and free return service as well.

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Review collected in partnership with Hilton Hotels & Resorts

Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW via mobile

In town for a conference at the hotel. Nice location to downtown market area, baseball stadium, and connected to arena. Hotel staff very accommodating, shuttle offered to/from airport and area sights. Room was very comfortable, nice sitting area and work station. Comfy bed with high thread count sheets and large plush towels in the bathroom. Did have drinks in bar... More

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See 3 more reviews by LansingMark for Omaha
HiltonOmaha, Assistant to the General Manager at Hilton Omaha, responded to this review
15 May 2013

Thank you for your excellent review of the amenities offered, we are delighted that you appreciate the service and quality provided. You are correct that views facing the ball park are the most favorable, and we hope every guest has the opportunity to experience the beautiful views. Your details are very much appreciated and we do hope that you return... More

Fort Worth, TX
Top Contributor
176 reviews 176 reviews
25 hotel reviews
Reviews in 65 cities Reviews in 65 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

Possibly the nicest Hilton I've stayed in, this Hilton, close to Omaha's Airport, appears to have been updated recently, or is fairly new. The lobby is inviting, modern, and appealing. The room was well appointed with coffee-maker, mini-fridge, and auto-on lighting, with good wifi signal and beautifully decorated.

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HiltonOmaha, Assistant to the General Manager at Hilton Omaha, responded to this review
15 May 2013

Thank you for your review regarding your recent stay, we are deligted that you enjoyed the services and amenities provided. The hotel was indeed remodeled and we are the only hotel in Omaha that includes a decor with an original art colletion in the public space for our guests to enjoy. We look forward to you retruning again soon and... More

A TripAdvisor Member
5 of 5 stars Reviewed 13 May 2013

I've stayed at the Hilton Omaha a number of times. The hotel is in a good location downtown close to the Old Market area and not too far from the airport. The rooms are very clean, nicely appointed, and quiet. The fitness room is better than most hotels and the lobby and bar areas are very nice. The staff is... More

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Review collected in partnership with Hilton Hotels & Resorts

HiltonOmaha, Assistant to the General Manager at Hilton Omaha, responded to this review
15 May 2013

Thank you for your very nice review! We hope that on future visits to Omaha, that Hilton Omaha continues to be your destination of choice! More

Cape Town
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013

This is an excellent hotel that is centrally located in Omaha. The rooms are clean and very comfortable. It is across the road from the Century Link centre so very convenient. Recommended for both business and recreational travellers

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HiltonOmaha, Assistant to the General Manager at Hilton Omaha, responded to this review
15 May 2013

Thank you for taking the time to review your stay, we look forward to seeing you back soon! More

Platte City, Missouri
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 24 cities Reviews in 24 cities
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed 11 May 2013

I just returned from a stay at the Hilton Omaha. The hotel has many new and remodeled rooms and is in good shape. Its location is not the best of the many other hotels nearer the Old Market District (the arts, entertainment and restaurant area.) At check-in, the front desk staff was very helpful in advising me of my 'Gold'... More

Was this review helpful? Yes 1
HiltonOmaha, Assistant to the General Manager at Hilton Omaha, responded to this review
15 May 2013

Thank you for taking the time to review your recent stay with us. We regret that your stay was not representative of the standards we strive to provide. With respect to your comment regarding housekeeping knocking, please accept our apologies as we believe with was during a large convention and amenities were being placed in the rooms for each guest... More

San Francisco, California
1 review
3 of 5 stars Reviewed 10 May 2013

The room was ok. Little stuffy, but clean and well furnished. Hot water was an issue a couple of mornings. Walls and doors are really thin, so the hallways etc. can be a bit noisy. Overall service was ok. Front desk staff that checked me in was great. Bell service was a bit frustrating as I tried to take a... More

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HiltonOmaha, Assistant to the General Manager at Hilton Omaha, responded to this review
15 May 2013

Thank you for reviewing your recent stay with us; we are sincerely sorry for the problem you encountered with water temperature and the taxi service. Your comments will be addressed with our Engineering and Guest Services teams. As it regards wireless fees, we charge per device to ensure each device receives the maximum bandwidth available. We do understand your frustration... More

New York City, New York
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 9 May 2013

Check-in was prompt. Every time we got the car from the valet it was prompt too. Shuttle service to areas downtown (they will take you & pick you up) was also prompt and friendly. Room was large enough, desk was comfortable enough, bathroom was clean enough. I was impressed with how quickly someone got to the room when I called... More

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HiltonOmaha, Assistant to the General Manager at Hilton Omaha, responded to this review
15 May 2013

Thank you for taking the time to review your recent stay at the Hilton Omaha. We are happy that the majority your experiences were postive and you enjoyed your stay. We hope that you have the opportuntiy to return again soon. More

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Additional Information about Hilton Omaha

Also Known As:
Hilton Omaha Hotel
Hilton Omaha Hotel Omaha
Hilton Hotel Omaha
Omaha Hilton Hotel
Omaha Hilton
Address: 1001 Cass Street, Omaha, NE 68102
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Omaha
#15 Family Hotels in Omaha
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hilton Omaha offers prime location with 600 Guestrooms (150 new and 450 newly remodeled), fresh, new lobby design and Hilton Omaha is surrounded by CenturyLink Cener Omaha, Lewis & Clark Landing at the Missouri River, TD Ameritrade Park and North Downtown Omaha, the Hilton Omaha puts you steps from the Civic Center, Holland Performing Art Center and historic Old Market with its world famous shopping, dining and entertainment. Omaha has evolved into a world-class meetings and leisure destination - alive with energy and spirit and now Hilton Omaha is taking the lead with a complete renewal and expansion to enhance our hotel in downtown Omaha. ... more   less 
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