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Comfort Inn at the Zoo

2.0 of 5
2920 South 13th Court, Omaha, NE 68108
Hotel amenities
Ranked #21 of 69 hotels in Omaha
4.0 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    21
    20
    4
    7
    4
Date Rating
Rick A
Denver
Contributor
16 reviews
4 of 5 stars Reviewed 30 January 2012

It's a typical Comfort Inn, and that's a good thing. Clean, comfortable, inexpensive, friendly staff. Downside: eggs are the consistency of over-sized rice which makes them hard to eat with a small, plastic fork. More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
5 February 2012

Dear Rick A, Thank you for taking the time to review our hotel. We will pass all of your comments and concerns on to our staff. We are very sorry that you were not satisfied with your eggs. We are currently looking in to that situation. We strive as a hotel to provide a clean, safe, and comfortable place to... More

Leisure_Traveler37
Tomahawk, Wisconsin
Contributor
14 reviews
8 helpful votes
4 of 5 stars Reviewed 15 November 2011

This is a clean comfortable, friendly hotel. Our daughter lives near this hotel so we stay there four or five nights a year at least. Never had a problem. Not too far from downtown but out of heavy traffic. No sit down restaurants in area but has a Jimmy John's and a McDonalds within walking distance. Again downtown with plenty... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
20 November 2011

Thank you for taking the time to review our hotel. We appreciate that you stay with us again and again. We are glad we accommodate you when you are visiting your daughter. Thanks for your great comments. We will pass them on to our staff. We look forward to your future visits. Thanks again for your comments. We hope that... More

JVZRQA
Senior Reviewer
6 reviews
2 helpful votes
1 of 5 stars Reviewed 12 September 2011

This hotel is poorly run. Front staff can't explain how to connect to the "free" Wi-Fi. Leaves the front desk unattended with several people waiting in line. Wall outlet in the hall across from our room was black from sparks and had black streaks up the wall around the outlet. The hallway to the breakfast area during breakfast was jammed... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
12 October 2011

Thank you for taking the time to review our hotel. Our General Manager Georgia has recently reached out to you on your concerns about the hotel. We are currently working on fixing these issues. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Your comments will help us improve our service. Thank you again... More

Ama83men
Kansas City, Kansas
1 review
5 of 5 stars Reviewed 5 September 2011

Nice comfy rooms, excellent staff (especially the day shift front desk attendant), and great contiental breakfast. More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
7 September 2011

Thank your for your recent review of our hotel. Your comments about our front desk attendant will be passed on. We are so happy you enjoyed your breakfast and your stay. The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade Park. Thank you again for your comments!!! We... More

RVG123
Beresford, sduth Dakota, USA
1 review
1 helpful vote
4 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

Kelly, Nakisha (sp? –sorry) and Georgia were absolutely the best. They were amazingly helpful, pleasant, and always had a smile. We had 2 standard rooms and 1 suite, all were clean, spacious and very comfortable. The location was perfect for our visit to the zoo and the wedding and reception we were attending downtown. Breakfast exceeded expectations, lots of variety.... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
28 August 2011

Thank you for taking the time to review our hotel. We appreciate your comments about our staff. We will pass these comments on to our staff. We are very happy that you had a great stay at our hotel. The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade... More

KOOLCHICfromKC
Kansas City, Kansas
1 review
2 of 5 stars Reviewed 22 July 2011

Just wanted to give my opinion since i did read these reviews before selecting this hotel....first off the person i made my reservations with several weeks before our trip gave me false information regarding their zoo package. it only includes the zoo dollars, NOT admission tickets. that was my deciding factor and was disappointed to find out that i could... More

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CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review
23 July 2011

Thank you for taking the time to review our hotel; we appreciate the comments you made and also we are glad you had a chance to chat and resolve some of the items with Georgia our General Manager. We appreciate all comments and as this comments is not typical of our guest experience we have taken your comments and worked... More

lerna83
Memphis, Missouri
Reviewer
3 reviews
4 of 5 stars Reviewed 19 July 2011

We stayed here last weekend during a visit to the Henry Doorly Zoo in Omaha. For the price we paid, it was a very great deal. The hotel is not too big, so there wasn't much traffic. It seemed all other hotel guests were visiting the zoo as well. The pool was nice and had no problem holding 10+ kids... More

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CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review
22 July 2011

Thank you for taking the time to review our hotel. We are very pleased that you enjoyed your stay at our hotel. We hope if you return to the Omaha area, that you will keep us in mind. The hotel is ideally located minutes from downtown Omaha and the historic Old Market Omaha arts and entertainment district, which boasts numerous... More

Rkanies
Lee's Summit, Missouri
1 review
3 of 5 stars Reviewed 19 July 2011

My daughter and I traveled to Omaha for a girls weekend and stayed at the Comfort Inn at the Zoo. Althought the rooms were sufficient and very typical for a plain run-of-the-mill cheap hotel, it was not worth the $134 with tax for a room with two beds. There is also something about a coffee pot in the bathroom next... More

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CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review
22 July 2011

Thank you for taking the time to review our hotel. We apologize for your recent visit to our hotel. Thank you for telling us how you felt about your stay. We will take your comments and use them to improve on the service that we provide for our guest. Our goal as a hotel is to provide a clean, comfortable... More

MitchDoogle
1 review
1 helpful vote
5 of 5 stars Reviewed 19 July 2011
1
person found this review helpful

My girlfriend and I went to Omaha on a day trip to see a show in the evening. We spent our afternoon at the zoo before the show (which was downtown). Luckily the Comfort Inn was ideally situated between the two, so we made excellent time between activities. The rooms were average but very clean and well kept, and the... More

Was this review helpful? Yes
CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review
19 July 2011

Thank you for your review of our hotel. We strive to have a clean, comfortable and safe hotel. We are conveniently located to many Omaha area attractions!! The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade Park. This Omaha, NE hotel is minutes from the Durham Western Heritage... More

jojo5142
Mount Vernon, Iowa
Senior Reviewer
7 reviews
5 helpful votes
4 of 5 stars Reviewed 15 July 2011

Comfort Inn at the Zoo was a nice no frills hotel. Good breakfast in the morning (with the exception of the eggs- old and reconstituted). Hotel staff was friendly. Clean. Pool is on the small side, but the kids enjoyed it anyway. Would definitely recommend if you are planning on heading to the Henry Doorly Zoo. More

Was this review helpful? Yes
CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review
19 July 2011

Thank you for the review of our hotel. Your comments will passed on to the staff. We apologize for your breakfast and we be looking for new ways to make this better for you!!! The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade Park. This Omaha, NE hotel... More

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Comfort Inn at the Zoo Also Known As

  • Comfort Inn Omaha
  • Zoo Hotel Omaha
  • Comfort Inn Zoo
  • Omaha Comfort Inn
Address: 2920 South 13th Court, Omaha, NE 68108

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