I was only in for one night. Our room was clean and quiet. The bed and pillows were soft and comfortable. The free cookies in the lobby were a happy suprise. In room wireless network worked well, the complimentary breakfast was better than expected. I did not use the pool, but it was smaller than I thought. Great for kids...
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Thank you for taking the time to review our hotel. Your comments are greatly appreciated, and we will pass them on to our staff. They always appreciate hearing when they are doing a good job. We are so happy that you enjoyed your stay with us. We strive as a hotel to provide a clean, safe, and comfortable place to...
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We have stayed at many 5 star hotels and resorts but have never received such great service as we had here. Our stay was over the Christmas holiday and we found we hadn't planned real well and had a couple of problems that were easily resolved with the help of the front desk staff. One issue was on Christmas night...
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Thank you for taking the time to review our hotel. We appreciate all of your comments. We are so happy that we could accommodate all of your needs during the holiday season. We strive has a hotel to provide a clean, safe, and comfortable place to stay. We hope that you will come see us again real soon.
Thanks again...
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If you stay at the Country Inn and Suites in West Omaha be sure you are billed correctly. This hotel billed me twice for the same room. It took several calls and working with their corporate office to get this corrected. Just a warning.
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We came here for a wedding and never usually spend $90/night for a hotel. That is out of our price range. But it was for a friend's wedding, and we didn't know the area. We were very upset to find out we did not have a refrigerator for the fruit we brought because online when we reserved our room it...
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Thanks for taking the time to review our hotel. We appreciate your comments. Your concerns about your room are being addressed. We are very sorry.
Our West Omaha hotel's spacious rooms and suites make guests feel right at home. Some guest rooms at this hotel in Omaha offer free high-speed Internet access, refrigerator, microwave, cable TV with HBO, coffeemaker and...
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OK, we were here for business the week of the College World Series. The hotel rates across town are AMAZINGLY HIGH! This hotel was much cheaper and their site said it was recently renovated. That is true, but in small stages. I still had a 17 inch TV from 1985 and I couldn't see anything. The only good thing was...
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Not much to say about this property either good or bad. Rooms were clean, king bed was comfortable, free internet and decent breakfast. One good thing was that guests are able to use the fitness center next door to the hotel and they do have a shuttle.
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Our credit cards were incorrectly charged to the wrong person. It was a mess! The staff appeared unfriendly and inconvenienced that our group was there. After the fact, we are still trying to straighten out our credit cards.
We requested a block of rooms. Some of the quote "block rooms"were on the first floor, some were on the second floor...
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We stayed for 3 nights during the 2009 CWS. Overall, the stay was fine and I would not want the shortcomings I mention below to take away from the overall conclusion that this is a decent place to stay. Having said all of that, my impression of this hotel is less positive than some of the other posts so I...
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This hotel is clean, spacious, the staff is very courteous and the cookies are yummy!!!!
We found the breakfast to be ample each morning and things were fresh and very tasty.
The staff is outstanding. We had a speial package sent next day air UPS and they made sure we got it immediately. They were always upbeat and positive with...
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This hotel features a clean and up-to-date room. It is everything I expected it to be. I might've given it four stars except for one thing -- I paid $129 for the room, which seems entirely too much given up what I received.
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