Stayed here on a flight layover returning from vacation. Very convenient and accommodating for a large family of 6. Shuttled us to and from the hotel to the airport happily and fed us to the brim in the morning...nice job Embassy! Kids were happy....hence, parents are happy.
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Hello and thank you for the terrific review! We agree with your sentiment...happy kids, happy parents. We certainly try our best to cater to families by offering a large array of choices at breakfast and of course, the room to stretch out in our two room suites. I was happy to hear you were able to utilize our complimentary shuttle...
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We had a nice Seattle snow/icestorm that took out power to 300K+ people. After staying home in the cold, we decided to get a hotel room and warm up and charge our toys. I called them on the phone and asked for a executive suite. The girl insisted that all of their rooms were suites. When I got there, we...
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We stayed here for one night following an Alaska cruise and found the hotel to be a pretty easy going airport hotel, with reasonably good access to the airport as well as good access to the monorail. Like most airport hotels, the hotel is pretty much in the middle of nowhere. However, they are pretty generous with their courtesy shuttle...
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Good day, and thank you for your nice review. We host many "cruisers" :) throughout the summer and receive consistent praise for our shuttle service as you mentioned and convenience to the mall, lightrail, and airport. Thanks for sharing a comment about our suites as well...we have quite a few unique room types and it was nice to hear you...
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This hotel is so handy for us to use. However, I will more than likely look for another hotel (and ther are several in this area) next time we are here.. Most of the hotel has been updated except where you eat. That definately needs it. We were shocked that this hotel is now taking on the attitude of the...
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Thank you for your review; your comments are very valuable to our team. I was glad to hear your were happy with our locaiton and that the staff fixed your concern immediately. Of course, our goal is to ensure every guest is 100% satisfied and I really appreciate your note so we continue to improve. You also mentioned our food...
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was going to give a 5, but realized they charged both internet and parking, in which i thought it was unnecessary.
overall the stay was very nice, great value, courteous staff, great breakfast in the morning, location was decent.
we stayed for 3 nights, even did the laundry in the hotel. i saw another guest who mentioned he took the...
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Hello and thank you for the great review mentioning our courteous staff and breakfast. A quick response to your internet inquiry...we have a few tiers of WiFi available based upon the bandwidth you require and as a Hilton Honor member, our frequent stay program, internet can be complimentary for our Gold and Diamond members. Thank you again and I hope...
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Stayed here two nights with my husband at the end of December (Wed and Thurs). We checked in around 10:30pm without any issues. It was quick and easy. They did tell us that parking would be $10/day and internet was $9.95 or $14.95 depending on which speed you wanted. We were assigned a room on the third floor, king bed,...
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Thank you for sharing your experience; I was happy to see you enjoyed your accommodations and all our amenities like our nightly reception and cook to order breakfast. It may be helpful for other travelers as well to know that while we charge a minimal amount to park overnight, we have security cameras and also dedicated security attendants, this as...
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Our family booked 3 rooms for New Years. We were all impressed with the service, starting from the front desk. The Managers reception was awesome! The breakfast was Great! The rooms were spacious and clean. We enjoyed our New Years dinner at the Restaurant. Like all Embassy's, this one is worth its value! We all had such a pleasant stay...
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Wow! Thank you for your business...I was so pleased to hear that you enjoyed three suites over NYE with your friends and family...and that everyone got to enjoy our nightly reception, cook to order breakfast and Basil's Kitchen. Cheers! We look forward to hosting you on your next visit!
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We love the one bedroom suite. It is spacious and clean. The swimming pool is open 24 hours and we can swim late. The complimentary breakfast is great, although I can foresee problems when there are more people.
We park on the side street which divides this hotel from the previous one. So we did not pay $10 a night....
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Thank you for the nice review! Our housekeeping team is very proud of their cleanliness and your review has been posted for them to see your comments. As you mentioned, we are also big fans of our breakfast...and on high volume days to comfortably accommodate all our guests, we have overflow areas in our newly renovated restaurant as well as...
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This is an older hotel and the rooms appear smaller than other Embassy Suites where we have stayed (Bellevue, Nashville, etc). It is convenient to the airport and shuttle service is provided. The free breakfast buffet is the best you will find. The hotel staff-- all of them-- made our visit a very pleasant one. They listened, gave recommendations, and...
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Thank you for the great employee comments! Our staff certainly enjoys hearing positive feedback. Receiving a warm thank you means the world to us. As you mentioned, we are proud to share that we are a well established Embassy; serving our guests for 20 years. We have ongoing remodels that keep us fresh but the one constant element is our...
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Like another reviewer I was greeted by a less than friendly front desk. It's also absurd to me that a suburban hotel that has a private lot with plenty of parking (self-park only) charges $10 a day for parking. I had to call the front desk both nights of my stay for issues. The first night's issue was taken care...
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428 Reviews
