We arrived at the hotel as a family (5 year old, and 2 year old in tow) for a skiing trip. However this is not a family friendly hotel. It seemed that the hotel staff (and even the guests) generally frowned upon the children and everything was far too much trouble. On our first night, we asked for a highchair... More

We had a lovely dinner here during a snowboarding holiday. We had a lovely meal with delicious local food and austrian wines and great service. Reasonable prices too, approximately €50 each for two courses plus half bottle of wine and after dinner drinks. Would definitely recommend eating here.

Just got back on 25/02/13 from a week in Hotel Zum Hirschen. We were delighted with this small, mid-range hotel in a very convenient location in the town. Our room for 2 adults and 2 kids was a good size and room cleaning was excellent. After reading previous reviews re lack of coffee making facilities, we brought our own travel... More

We were a group of eight staying at this hotel for a skiing holiday. From start to finish the staff were friendly, organised and very helpful. A very pleasant family atmosphere. The rooms were a good size with plenty of storage. The Bathroom was really nice. We had room 348 and we heard no noise from the 'Ginhouse' in the... More

liked it so much the first time,we did it again..and it felt like coming home.everyone remembered us and made us feel so welcome.nothing is ever too much trouble,and my family just felt so comfortable. i do not recognise the comment about the food- very strange- because the 5 course dinners are excellent,and just what you need after a day on... More

This was our 3rd trip to Zell and the Zum Hirschen, as always we were very well looked after by all the staff and Family of the Hotel. The food is amazing and they cater for all diets. It truly is Michelin Star quality. The Hotel is also central to everything, shops, ski lifts, bus station etc. Also the Hotel... More

Stayed in this hotel for 4 days in December 2012. On the good side the hotel had noted my request for a quiet room and placed us in a room on the 3rd floor which was generally very quiet. The room was spacious and clean, the beds were comfortable and the bathroom was both modern and pleasant to use. The... More

From arrival to departure my experience here was fantastic. The staff are so friendly and make every effort to help you. Loved all the facilities, saunas, spas and pool. Room was tidy with a lovely view. Bed was so comfortable. This place had everything you would want and need. Cannot wait to visit Austria again! I will be definitely be... More

We stayed in Zell some fifteen years previously and were delighted with the location. Staying at zum Hirschen was a nightmare from start to finish. The so called superior room was located above a very noisey street (which went on until the early hours). There was a basement drinking establishment belonging to the hotel which turned out its drunken, noisey... More