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BEST WESTERN Buffalo Ridge Inn

310 W Mount Rushmore Road, Custer, SD 57730-1938
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BEST WESTERN Buffalo Ridge Inn
Ranked #15 of 16 hotels in Custer
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97 reviews from our community

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Traveller rating
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    9
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Date Rating
Sioux City, Iowa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 14 March 2013

I took a very large group of older adults to the Black Hills last fall and had a superb stay at the Best Western. The manager, Joy Knight, was most attentive to our needs prior to our arrival and from the moment we actually arrived. Some members of the group needed ground floor access -- not a problem; some needed... More

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Fareham, England, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 October 2012

Although situated at the end of the "strip", Custer is only a one road town so to speak. It is only 20 minutes walk from the other end of town! Good location, nice pool and breakfast was included for us. The room was large clean and a great King Size bed.

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See 5 more reviews by Mark R for Custer
UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 September 2012

We stayed here while travelling around and of the various best westerns we stayed at during the trip this one was more in need of a make over. I hadn't read reviews before we turned up here but I had no complaints with the cleanliness, but it isn't as good value for money as other places we've stayed. Breakfast is... More

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Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 September 2012

Stayed at this hotel in the two room suite during the Labor Day weekend. Room smelled bad , noise from the equipment room kept me up late. Tub had black deposits in the bottom, towels were grey, not white. Don't they know how to use bleach?? Friends of ours stayed in another single room, tub and towels were the same.... More

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See 2 more reviews by j b for Custer

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Dubuque, Iowa
Top Contributor
150 reviews 150 reviews
37 hotel reviews
Reviews in 43 cities Reviews in 43 cities
264 helpful votes 264 helpful votes
2 of 5 stars Reviewed 3 September 2012

First off, the staff were very nice here, but... The room was kind of high in price, but we knew this whole area was expensive. I had done some price comparing and thought we were getting a fairly good price here. Had it been cleaner and breakfast included, it may have been worth that. However, that was not the case.... More

Was this review helpful? Yes 1
See 3 more reviews by Shawn R for Custer
Hendersonville, North Carolina
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 September 2012

This room was too expensive for what we got. It's different if the room is larger, or clean, or the breakfast is something special. But this room was dirty. Toothpaste/spit drops from the previous guest were in a ring around the sink. Food and drink stains were on the nightstand. Mold was on the air conditioner. The lobby is shabby... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
Top Contributor
64 reviews 64 reviews
57 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 September 2012

When we arrived front desk told us one room was smoking other was non, and if we wanted 2 non smoking, then it would be another $40. This is a catch 22, when given it was end of season & hotel wasn't full, a money scam in our opinion. We told the less than helpful front dealer that we'd stay... More

Was this review helpful? Yes 1
See 2 more reviews by sophielaura for Custer
Wellington, Colorado
Top Contributor
56 reviews 56 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 September 2012

We like staying at the Best Westerns and the Buffalo Ridge is nice. We need a handicap accessible room and this one is very nice with microwave and refrig and TV. The room is away from the other rooms so it is very quiet. Only think we don't like is the FREE breakfast is from 6-9 am. We are not... More

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See 7 more reviews by SuzEQB for Custer
MN
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 26 August 2012

We stayed here one night as we explored the area. Hotel room was a suite with two comfortable queen beds and an adjorning room with a fridge, TV, and queen bed for our family of six. Room was clean, the bathtub however looked dirty. I made sure to give my 3 yr old twins a shower vs bath. Breakfast was... More

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Nottingham, United Kingdom
Top Contributor
64 reviews 64 reviews
57 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 24 August 2012

Arrived mid afternoon to be met by receptionsit, whose atitude was very poor. We booked 2 rooms through Priceline, and was told by Miss Happy (not), that we had 1 king smoking and 1 king non smoking. As a family who are non smokers, we asked if we could have two the same. She advised, only if we paid another... More

Was this review helpful? Yes 1
See 2 more reviews by sophielaura for Custer
 
 
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Additional Information about BEST WESTERN Buffalo Ridge Inn

Also Known As:
Best Western Buffalo Ridge Hotel Custer
Best Western Buffalo Ridge Hotel
Best Western Custer
Custer Best Western
Address: 310 W Mount Rushmore Road, Custer, SD 57730-1938
Phone Number:
Region: United States > South Dakota > Custer
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 16 hotels in Custer
Price Range:
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BEST WESTERN Buffalo Ridge Inn
Show the lowest price for this hotel (from Travelocity, BestWestern.com, Olotels.com, and 6 more)
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