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Quality Inn & Suites New Orleans

8400 I-10 Service Road, New Orleans, LA 70126
Hotel amenities
Quality Inn & Suites New Orleans
Ranked #133 of 150 hotels in New Orleans
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46 reviews from our community

    Trip type
Traveller rating
    6
    9
    4
    9
    18
Date Rating
Elizabethtown, Kentucky, United States
1 review
1 of 5 stars Reviewed 4 May 2013

The room stunk.We had to buy FreeBreeze to get rid of the smell.Bed and covers had cigarette burns and this was a non smoking room.The carpet was filthy.And PLEASE make sure you have everything before you leave because it will not be mailed to you.We accidently left our kindles and was told they were mailed.This was almost 2 weeks ago.You... More

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Castelo Branco
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed 10 April 2013 via mobile

Scary location to start off. The clerk was on drugs, and couldn't even find our reservation. She asked my husband, "Are you sure your name isn't Gerald Dixson?" It isn't even close to that.We finally left and found a nice hotel in Metairie that was even cheaper. I would never recommend this hotel!

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Rochester, NY
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 April 2013

This property is well maintained and within short walking distance of Bourbon St. and Canal St. streetcar line. Staff is friendly and helpful. We were upgraded to a suite without even asking. My husband needed cold medication and Walgreens and CVS are within 2 blocks.

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Florida
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 15 February 2013

Wow. This was by far the scariest hotel I have ever stayed in. There were definately rooms being used for illicit activity - mind you it was Mardi Gras time - and the carpets were the filthiest I have EVER SEEN! I refused to let my bare feet touch the ground. The rooms are old and dark - the comfortor's... More

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See 5 more reviews by LaLaRN for New Orleans
Folsom Louisiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 31 January 2013

I contacted this hotel because a large group of couples were coming for my 30th birthday celebration. Long story short I left messages with the staff, only when they did decide to answer the phone, and was told that management would contact me. On the third attempt I talked to management on a wednesday only to be told that he... More

Was this review helpful? Yes 1
Maun, Botswana
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 18 November 2012

I booked this at the last minute due to hurricane sandy changing my travel plans. If I had more time I would not have stayed here simply because it is not tourist friendly in terms of getting into the heart of New Orleans if you are a tourist with no transport. As a highway motel this place is perfect for... More

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Quality504, Manager at Quality Inn & Suites New Orleans, responded to this review
5 January 2013

Thank you for taking the time to tell us about your experience at the Quality Inns and Suites New Orleans Lakefront. We appreicate your comments about our staff, location and breakfast. I do apologize about your internet, I wish I would have known while you were here so we could have switched you to another room with a stronger signal.... More

Frankfurt, Germany
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 November 2012

It was nearly the last free hotel that weekend. Now we know why. Located in a strange looking area near the interstate, it needed security guards at night, which points to obvious security problems in that area. The rooms looked worn down and not really clean. But the most terrible thing I discovered was bed bugs. I explained that problem... More

Was this review helpful? Yes 2
Quality504, Owner at Quality Inn & Suites New Orleans, responded to this review
5 January 2013

Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion, and I apologize for any inconvenience you experienced. As for the security guard, we implemented that to provide crowd control in our lobby. As far as pests go, we take these matters seriously and Orkin comes... More

Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 30 October 2012

First off, I thought this hotel was in Metairie, La. I checked in @ 1am on 10/26/12. The location looked scary. Rooms are exterior entrance, BAD thing, since prostitution was going on heavy there. I also checked in my room and was exhaisted so i didnt say anything but the ac cover was completely off and it was sooo dirty,... More

Was this review helpful? Yes 1
Quality504, Front Office Manager at Quality Inn & Suites New Orleans, responded to this review
5 January 2013

Thank you for taking the time to tell us about your stay. I am very sorry you were disappointed on this occasion, and I apologize for any inconvenience you experienced. We do appreciate your patronage and have discussed your comments with our staff. Management More

Dallas, TX
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 16 October 2012

First off, I want to say that this was my first time in New Orleans and I booked it on Hotwire. I got to the hotel around 2:00 pm or so, as said in my reservation to check in. I didn't get checked in till 3:30 pm because none of the rooms were cleaned and ready. Housekeeping issue apparently. Got... More

Was this review helpful? Yes 1
See 2 more reviews by John J for New Orleans
Quality504, Owner at Quality Inn & Suites New Orleans, responded to this review
5 January 2013

Thank for taking the time to bring such matters to our attention. It is always beneficial to hear from our guests and receive their valuable feedback about our hotel. We do appreciate your comment about our staff. Again, we sincerely appreciate your feedback, as it provides us with the information needed to correct problems and improve on the services we... More

Miami, Florida, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 11 October 2012

We booked a block of rooms October 2012. The rooms were terrible. Smokey smell, dirty carpet, shower head missing, water drained slow in tub. Basically this place was a dump. Pay more money and stay far away from here.

Was this review helpful? Yes 3
Quality504, Front Office Manager at Quality Inn & Suites New Orleans, responded to this review
5 January 2013

Thank you for taking the time to tell us about your experience at the Quality Inns New Orleans Lakefront. We appreicate your comments about our hotel. I do apologize about your room, I wish I would have known while you were here so we could have switched you to another room. The maintenance staff has been cleaning carpets on a... More

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Additional Information about Quality Inn & Suites New Orleans

Also Known As:
Quality Inn & Suites New Orleans Hotel New Orleans
Quality Inn And Suites New Orleans
Quality Inn & Suites New Orleans Hotel
La Quinta New Orleans
New Orleans La Quinta
Address: 8400 I-10 Service Road, New Orleans, LA 70126
Region: United States > Louisiana > New Orleans
Amenities:
Free Breakfast Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #133 of 150 hotels in New Orleans
Price Range:
Reservation Options:
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Quality Inn & Suites New Orleans
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