As a Starwood preferred gold member and I huge fan of Westin properties, I am sad to say that this Westin didnt live up to the high standards of quality found in every other Westin. I will make note of the following positives: the front desk staff was friendly and polite, the lobby has a great view of the Mississippi... More

The hotel is positioned over a large mall so you have to take an elevator to get to lobby; then you have to take another elevator to get to room. The first time out of the parking garage we took the wrong elevator and ended up in some service area. Had to find the right elevator just to get to... More

The Westing is a very nice hotel with a stunning view. The rooms were extremely clean and comfortable. The breakfast downstairs was pricey, but good. The buffet is the way to go as it provides a combination of hearty and healthy. The bar has a light selection if you want to stay in for lunch or dinner. The light in... More

The location is fantastic! The rooms need some updating... Also, I opted for 'the green' program and did not get rewarded my points, even after calling about it a few weeks later and being promises that they would be reflected in my account.

This place has a 4 star rating from AAA maybe when it first opened. The view from the lobby is awesome overlooking the Mississippi river, but from there it goes down hill. One elevator not working the 4 days we were there. The carpet throughout the hotel needs to be replaced, the furniture in the lobby needs to go to... More

My stay here was very comfortable. Excellent location and easy to get everywhere we were going. The dual elevators needed to get from street level to guest rooms is annoying, but manageable. The place smells delicious... Would certainly stay again.

Stayed here for 2 days and t was fantastic , really interesting how the lobby is on the 11th floor giving a good view of the city , room had a view of the city from the 22nd floor , bell man was courteous and recommended some good places to go for some southern food.

I stayed at the Westin for my first stay in New Orleans I opted to upgrade to a suite. The location is the best right on the river and a few blocks from all the great restaurants, bars, casino, shopping And bourbon street. Service was really good, staff was willing to go above and beyond. I had a dress that... More

I recently stayed at the Westin Canal Place Hotel during Jazz Festival weekend. The hotel was busy but not crowded. Moreover, the staff of the hotel was always nice even though they were being constantly being bombarded with questions from guests. The room was specious and comfortable with all the normal Westin amenities. The breakfast was quite overpriced, in my... More