From the moment I called to make arrangements for spilled coffee on my clothes while on the flight, the front desk attendant, Aleesha, was simply great. Her assurance on the phone prior to my arrival, gave me the confidence that I was in good hands. Once I arrived, I was certain I made the correct decision in choosing this property.... More

Spacious rooms with lots of amenities. The initial contact with the desk clerk was very pleasant, however other employees (front desk, breakfast attendants)were cold, inattentive but not downright rude. My biggest complaint is the noise. Although the rooms are well arranged so you can't here the tv, shower etc from the surrounding rooms, you could here everything in the hallway... More

The staff was very friendly and accommodating. We stayed in the two bedroom suite and the room was huge with great amenities. My daughter and I were in town for the Midwest Horse Fair and we will definitely consider staying again.

Let me first say, that the overall experience was good after a 2 day stay on business. The hotel appeared to be newly renovated, and the staff was extremely helpful and outgoing. That went along way. With any residence Inn, you have the managers social which how could you go wrong with free snacky food and adult beverages. The room... More

The staff was extremely friendly and helpful. The room was impressive in size and amenities. I will be staying here again when in Madison. The only drawback was the location was hard to find in the dark from I-94.

We stayed at this hotel for only 1 night and my husband and I arrived separately. I had booked a one bed suite, but when I got there the clerk had checked my husband in and we had gotten an upgrade to a 2 bedroom suite with a fireplace and 2 baths. I use a cane and have problems getting... More

We (husband and I, and nephew and wife with three kids) visited Madison for the state boys basketball tournament. We have stayed at this location before, and like the property's location, and the comp breakfast. Each of us had a one bedroom suite, and have to say, the recent remodel is a fresh, more contemporary feel. All of the staff... More

Let me preface this review by saying that if you're thinking about staying here pay more attention to the most recent reviews first and discard those that are from 5+ years ago. I was on the fence about staying at this hotel for an extended period of time because of some of the bad reviews and because a couple of... More

We had the occasion to stay at this hotel during a busy Basketball Tournament weekend - not our reaason for being there - and everything was great! Good breakfast! All staff very friendly and helpful!