Up all night from street traffic, and awaken by maids at 5 am. They came by 2 more times to clean before we left, just rude. Heater quit working in middle of night, was on time and kept going off. Rooms are sub par, old, looks nothing like the pictures shown on website. Look at rooms before you stay there,... More

We were in town for our grandsons sporting event. It was a big race weekend also and the room rates were sky high. My daughter was also staying there and had booked her room before I did. By the time a room became available it cost me $268 for two nights with a AAA discount for a standard room. The... More

We stayed at the Country Inn & Suites Hot Springs for 2 nights for a kid sport event. I knew what to expect as I'd stayed at this chain. But its a crazy busy time. Race weekend, other events, spring break... The staff did great. My only complaints are the pool is LOADED with chemicals so bad we had to... More

Great place to stay in Hot Springs. Close to the Hot Springs Mall and only 7 or 8 minutes from the Oaklawn Race track and downtown bath houses. The hot breakfast is exceptional. Clean pool and hot tub. The only thing keeping the hotel from being a 5 rating is the hot water. On two occasions we took cold showers.... More

Me and my husband stayed here for a weekend getaway. We enjoyed e hotel. It was clean and quiet. Parking was kind of difficult as the hotel shares it's parking lot with a resturant but on the bright side we could just walk to have a nice dinner!

Helpful staff! Breakfast was okay.. the usual. Hot foods were more lukewarm-cool. Menu varied over the two days I was there. Parking was a bit of a problem as was shared with next-door restaurant, but was probably due to the fact that it was a race weekend, and the hotel was totally filled.

We spent time in the Hot Springs area on our way to Texas. We went a little out of the way to stay at this hotel on our way back to IL. The only draw back was that the internet was not in service due to a virus issue that was being worked on. The staff were more than helpful... More

Stayed here over Christmas. We chose this hotel because we thought it was a good deal especially with the continental breakfast. What breakfast? An to top it off it was so messy we were scared to even get a muffin. The room was nice and clean I must say. But we thought we were getting a good deal with the... More

Unfortunately, the one thing I will remember most about our stay here is that the bed linens had NOT been changed. We found this out the hard way. I'm still gagging. When we called the front desk, they were apologetic and brought clean linens immediately, but we had to make the bed ourselves. The duvet also reeked of cheap perfume,... More