The front desk was very nice. The room was nice. The breakfast was typical for complimentary breakfasts. Wifi was an easy public connection. Some ambulance traffic at the nearby hospital was heard. The pool was small and on the cloudy side when we were there. It was an acceptable stay with no serious complaint, but the average rating comes because... More

I have stayed here a couple of different times and I'm always impressed. The breakfast is good and hot. The rooms are spacious and clean. Convenient to shopping areas and the bypass. Comfy beds and welcoming staff.

I received the best service from Debbie, Wendy, David and the entire front desk staff while staying at this property. We will always stay at Comfort Suites when in Hot Springs. Very helpful Staff, Clean rooms, Nice beds, Pool area and workout area was very clean and the breakfast was better than others we had tried. The staff made us... More

This hotel is very nice, the room was very spacious and quiet. I was concerned when we arrived and a school bus was parked in the lot. The desk clerk said they were staying on the second floor and gave us a suite on the fourth (top) floor without being asked. She was very friendly and gave great recommendations for... More

The hotel is clean,has large rooms, and is convenient to highway. There was a nice pool, hot tub, and work-out room. Nice breakfast area and breakfast. We noticed that the staff also got to eat breakfast, although in a break room. To us, that suggested that management cared about their employees.

Didn't know what to expect, as our rooms were part of a group rented for the musicians playing for a local wedding reception. Was very pleasantly surprised to see what a cozy spot it was, quiet, clean rooms and a lot of amenities on the place, such as pool and hot tub! The staff was super helpful and nice, and... More

We had a wonderful stay. The entire experience was great. The staff was pleasant and delivered wonderful service. The room was very nice and clean. The beds were comfy. We enjoyed the breakfast and servers were attentive to handicapped visitors (other visitors at breakfast). The freeways and downtown are easily accessed from this location.

At check in i was informed that the room i had reserved would cost me $20 extra because i needed a roll-in shower in a handicapped room. ??????? It didnt say that when i reserved the room but i overlooked it and checked in anyways. The lady that checked us in wasnt very pleasant but she could of just had... More

This hotel was amazing. The hotel was very quiet and clean. The rooms were spacious and included a microwave and fridge. The morning breakfast was very nice it there was plenty of variety and everything was hot and fresh. The staff was very friendly and very helpful. I will be staying here when I return in the fall.