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All 18 Nuwara Eliya hotels

Jetwing St. Andrew's Hotel

3.5 of 5
10, St. Andrews Drive, Nuwara Eliya 22200, Sri Lanka
Hotel amenities
Jetwing St. Andrew's Hotel
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Ranked #5 of 18 hotels in Nuwara Eliya
Most recent review
5 of 5 stars Reviewed 17 June 2013
Keith R Chesterfield, United Kingdom
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468 reviews from our community

Traveller rating
    108
    197
    96
    42
    25
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Families
85
 
Couples
239
 
Solo
12
 
Business
6
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chesterfield, United Kingdom
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

Excellent Hotel. Superb food. We had a very special message written in leaves and flowers for Fathers Day. Thanks to Christantha. All the staff are friendly and very helpful. One of our party told the waiter she did not like certain foods. The Chef came and in no time at all presented her with a meal that met with her... More

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 June 2013 NEW

We stayed three nights at St Andrews and were glad we had chosen to stay at a nicer hotel as the weather was terrible! The rooms are quite big but a little on the dark side. We felt the cold here and used the little heater provided but would have appreciated a larger heater with more grunt!! We appreciated the... More

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London, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

We only stopped by for one night in Nuwara Eliya on the way to the airport from the east of the island. We read about the town and its colonial history and thought it was worth checking out. Although there is still some colonial charm, there is actually very little to do there outside horseracing in August, and it was... More

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Jetwinghotels, General Manager at Jetwing St. Andrew's Hotel, responded to this review
17 June 2013

Dear Guest, Thank you very much for spending your valuable time to post a wonderful recommendation on our century old colonial mansion on Trip Advisor. With pleasure to inform you that Nuwara Eliya is not only famous for Golf but for beautiful botanical gardens, Horton plains (world heritage site), waterfalls, tea estates and many more such activities and sights to... More

Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 June 2013

My colleague and I stayed at this hotel for 1 night on Saturday, 1 June. Everything was very efficient and staff were very helpful and courteous. The reception staff were polite and check in process was smooth. The room and bathrooms had just been refurbished and they had nice toilet amenities. They also had satellite TV - and I could... More

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Jetwinghotels, General Manager at Jetwing St. Andrew's Hotel, responded to this review
17 June 2013

Dear Guest, Our sincere thanks for your lovely review on Jetwing St. Andrew’s and our associates. There is no doubt our team will be delighted with your comment and it will be a boost to their morale. Once again we are thankful and truly glad that you enjoyed your stay and hope to serve you again in the near future.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 8 June 2013 via mobile

We stayed 01 night at St. Andrew's (29/05/2013) & enjoyed our vacation. Food is excellent and nicely decorated in every meal. All staff served in friendly and very helpful in every movement. Can recommend to any one. Management should pay attention on room condition, because water over flow from wash room and damaged wooden floor, walls are cracked.(room no.118). Overall... More

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Jetwinghotels, General Manager at Jetwing St. Andrew's Hotel, responded to this review
17 June 2013

Dear Guest, We sincerely thank you for choosing to stay at Jetwing St. Andrew’s during your recent visit to Nuwara Eliya. We will share your comments with our associates and surely they will be delighted. We thank you for your observations and giving us the necessary feedback to improve and with ongoing refurbishment we will address all of it. Hope... More

Norwich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 5 June 2013 via mobile

Colonial Sri Lanka at its best...a step back in time. The rooms are traditional English style and the staff are first class very attentive. It rained all of the time that we were there but that simply didn't matter, Ishran the naturalist offered a night frog tour which was superb, we saw lots of native frogs o Sri Lanka along... More

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Jetwinghotels, General Manager at Jetwing St. Andrew's Hotel, responded to this review
17 June 2013

Dear Guest, We sincerely appreciate your comments regarding Jetwing St. Andrew’s and your stay with us. We will share your thoughts with Ishan and the rest of the team. We are eagerly waiting to welcome you back to our colonial mansion. Sincerely, Upul Leukebandara General Manager More

Colombo, Sri Lanka
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 June 2013

Our stay in this hotel was very much pleasant and great. The room was really good and attactive and also very spacious. Since the hotel is situated in a town area, there was not a large area to walk around. However, they have managed to keep the garden area in very attractive manner. The food was really good and tasty... More

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Jetwinghotels, General Manager at Jetwing St. Andrew's Hotel, responded to this review
17 June 2013

Dear Guest, It is marvelous to read your comments regarding Jetwing St. Andrew’s. Your thoughts have been shared with the team and they appreciate it very much. We are grateful for your comment about Google maps and we will take it up with relevant IT personnel. Hope you will stay more than one night on your next visit to Jetwing... More

Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 31 May 2013

My stay at this place was very pleasant. The rooms were very rustic and good but I found the lighting a bit not too good. The buffet breakfast and dinner were good. We had tea in the garden adjoining the Hotel. The snacks that they had served alongwith the tea were very tasty. When it rains over there it becomes... More

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Jetwinghotels, General Manager at Jetwing St. Andrew's Hotel, responded to this review
3 June 2013

Dear Guest, Thank you for your wonderful comments about Jetwing St. Andrew’s. Your thoughts will be shared among the team and we will look into improving lighting in the rooms. I hope your visit to Sri Lanka was joyful and filled with fond memories. Hoping to see you soon in the near future. Sincerely, Upul Leukebandara General Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 May 2013

Pros - Near the Nuawara Eliya town. - Food was good - Customer care was good. Cons - The room was very smelly. I'm not sure whether this is particular for my stay. We stayed there for only 1 night and therefore didnt bother to complain. - It was a bit difficult to find the place.

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Jetwinghotels, General Manager at Jetwing St. Andrew's Hotel, responded to this review
3 June 2013

Dear Guest, We thank you for your comments and for giving us your necessary feedback to improve. Your comments will be looked at positively and areas for improvement have been duly noted. We would have been more than happy to resolve the issue for you while you were here as we don’t want our valued guests leaving disappointed. Once again... More

london
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 28 May 2013

The long winding mountainous drive was great on the way up here and the hotel was a surprise- we drove through the town thinking we'd chosen a run down hotel to then enter into landscaped gardens and colonial style buildings - St Andrews looks like somewhere in Europe. The climate was cooler too which was a nice change. The hotel... More

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Jetwinghotels, General Manager at Jetwing St. Andrew's Hotel, responded to this review
3 June 2013

Dear Guest, Thank you for your wonderful comprehensive review on Jetwing St. Andrew’s. We have noted your comments and are much encouraged by them. Your words will be sent to all relevant associates, which we believe is an important motivator. I hope you had a joyful and wonderful vacation here in Sri Lanka. Sincerely, Upul Leukebandara General Manager More

 
 
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What travellers say

  • Sri Lanka(20)
  • Hot water bottle(5)
  • Very nice(3)

Additional Information about Jetwing St. Andrew's Hotel

Address: 10, St. Andrews Drive, Nuwara Eliya 22200, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya District > Nuwara Eliya
Amenities:
Bar/Lounge Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotels in Nuwara Eliya
#4 Family Hotels in Nuwara Eliya
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Standing out amidst the inspiring scenic beauty of mist shrouded mountains and lush greenery, Jetwing St. Andrew’s enjoys a captivating locale in Sri Lanka’s hill capital Nuwara Eliya. Retaining its unique, old world charm, the hotel is now a grand colonial residence that exudes a sense of historic grandeur. ... more   less 
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Also Known As:
St Andrews Hotel
Hotel St Andrews

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