I was actually shocked at the bad reviews because I frequent this resort 2-3 time a year with my motorcycle group. Although the place is not decorated in up to date furniture it is comfortable , clean and relaxing out of the traffic but close to the excitement when you want it. For those that complain about the out dated... More

Ok so for starters we switched rooms twice it doesn't help all of the rooms stink not just a little, the smell is horrible. The decor looks, like its from the seventies green bath tub and toilet to match.Stains all over, the carpet and to make, matters, worse were actually staying in a deluxe room . Funny to me cause... More

This has been my favorite of all the hotels we have ever visited. The room was large and had an awesome view of the stream from our private balcony. The shower is a little short and the toilet was difficult to flush but it is the 'energy saver' type so that is understandable. We had an awesome time in Gatlinburg... More

I would love to say we enjoyed our trip to the mountains this year but that will not be a true statement. I won a eight night stay and a three night stay through WQSV AM 790 RADIO in Ashland City, Tn.. A month before and a week before and a day before we were to check in, Brookside confirmed... More

We did not stay at the resort in the hotel accommodations, but we utilized the "Pavilion" for our informal wedding reception and our wedding cookout the next afternoon. It all worked out but the Pavilion is very old and very rustic. It would be an okay location for a true cookout for a family reunion or a church retreat.... however,... More

I have stayed at this hotel at least 6 times in the past. Their location is their biggest asset, their rooms are not. It is an old hotel with new and old wings. We stayed there July 3rd and 4th 2011. This visit, I brought my daughter and her two young sons. After moving the beds to make room for... More

Booked Brookside for a family reunion. Most of us had creek-view rooms. My room was on the 4th floor with a balcony, fireplace, kitchenette, jacuzzi bath, bar-style table and stools, comfy king-sized bed, sitting area... $90 per night. Cannot beat this anywhere!!!! It was a wonderful room, wonderful area, yummy breakfast included daily, and the pool is AWESOME. Huge sitting... More

My husband,my three year old and I went to the brookside for a one night stay the lady at the front desk was very nice and helpful. My little girl loved the pool and i tried to get her to play on the swings and slide but she didnt want to leave the pool the room was neat although a... More

My husband and I checked into the resort.The people there were very friendly.I had picked this place to surprise my hubby for our 1 year anniversary.What I was not aware of is that is more then just a few blocks from the "heart" of Gatlinburg.The other issues were ...no coffee pot in the room and no wifi which we like... More