We chose this particular hotel for its proximity to an event that was taking place in Gatlinburg. This is the second Fairfield Inn within the same county we've stayed at in a 5-month time period. The other was in nearby Sevierville, TN. In both cases the accommodations can be described as "adequate at best". The room, although tight, was relatively... More

We stayed with other families at this hotel, as we had stayed here last time and the rates are good and the front desk is very helpful. The rooms cleanliness leaved ALOT to be desired..it was clean but not marriott standard clean...corners went uncleaned and the bathrooms seemed to only have the basics cleaned nothing above or beyond the bare... More

Visited Gatlinburg January 2012. Hotel is in a great location on the trolley line. Staff is friendly and helpful, taking time to answer questions. There is an Exxon station next door that serves pizza, burger, sandwiches and breakfast at reasonable prices. An excellent alternative to over priced dining in the resort area. Bed and pillows were so fresh and comfy... More

Rooms very nice and clean. I used the fitness center and indoor pool/hot tub. Both areas are nice and very clean. Lobby has a fireplace and a nice atmosphere. Not able to walk to the main areas but driving and parking was easy. More

When we arrived at the hotel, check in was quick and the front desk staff were very friendly. We went to the room to discover the wheelchair accessable room I had called twice to confirm, and reminded the woman at the check in desk about was not in fact any way wheelchair accessable. No bars, no wide doorways, nothing to... More

Fantastic place to stay. Great location, great rooms, great facility, great staff, really clean, reasonable price. What more could you ask for More

Great hotel in Gatlinburg! We usually stay in cabin chalets, but when we saw Marriott had a property there we thought we would give it a try- we're glad we did. Check in and check out was quick and easy! The staff was great. The location was good and the amenities were nice (especially the on-site laundry facilities. Those were... More

We stayed at this hotel during for a wedding we were going to in Gatlinburg. It was a bit too cool to swim in the outdoor pool, but the slides looked really fun. The rooms were great and the beds were even better. Memory foam had never felt so good! I've never stayed at a hotel that had memory foam... More

Our room was clean & updated, staff was extremely friendly & helpful & we loved the hotel's location. Overall, a great stay. More